2nd Line Support Jobs in London

1 to 25 of 37 2nd Line Support Jobs in London

2nd Line Support Engineer

London
Hybrid / WFH Options
Noir
2nd Line Support Engineer 2nd Line Support Engineer - Social Messaging Platform - London (Tech stack: 2nd Line Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2nd Line … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line Support Engineer to support their product to these new markets and help enhance this already successful company … These 2nd Line Support Engineer positions would be suitable for candidates with knowledge of some or all of the following: SQL Server, Jira, Microsoft Office suite, Excel, Word and Outlook. You might have acquired knowledge of these products in your current role or alternatively through more »
Employment Type: Permanent
Salary: £22,000 - £25,000
Posted:

2nd Line Support Engineer (Onsite)

EC4M, Old Bailey, Greater London, United Kingdom
George Blake
Are you an experienced 2nd line support engineer looking for your next challenge? Look no further! As a 2nd line support engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. You will … you will need to have a strong background in IT support, with a particular focus on Azure, Intune and Microsoft 365. The 2nd line support engineer will be familiar with a range of different technologies and platforms, and be able to adapt quickly … to new challenges as they arise. As a 2nd line support engineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will be responsible for maintaining detailed records of all support more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

2nd Line Support Engineer

South East London, England, United Kingdom
Hybrid / WFH Options
Noir
Job Description2nd Line Support Engineer2nd Line Support Engineer - Social Messaging Platform - London(Tech stack: 2nd Line Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2nd Line Support … UK and European markets.A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line Support Engineer to support their product to these new markets and help enhance this already successful company … These 2nd Line Support Engineer positions would be suitable for candidates with knowledge of some or all of the following: SQL Server, Jira, Microsoft Office suite, Excel, Word and Outlook. You might have acquired knowledge of these products in your current role or alternatively through more »
Posted:

2nd Line Support Engineer

Bexley, England, United Kingdom
Premier Group Recruitment
Role: 2nd Line Support Engineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols, VMware, Hyper-V £36,000 – 2nd Line Support Engineer – Fully on-site (Dartford) I am working with a client who … are a Managed Service Provider (MSP) undergoing steady growth so are now looking to hire a 2nd Line Support Engineer to join the team. This position does require occasional travel to client sites so you must hold a valid UK driver's license. Our client … configuring and administering MS Office 365 • Active Directory & Exchange • Good knowledge of networking protocols • Knowledge of Hyper-V and/or VMware If this 2nd Line Support Engineer position with experience in Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange and more »
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2nd Line Support Engineer

Orpington, England, United Kingdom
Premier Group Recruitment
Role: 2nd Line Support Engineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols, VMware, Hyper-V £36,000 – 2nd Line Support Engineer – Fully on-site (Dartford) I am working with a client who … are a Managed Service Provider (MSP) undergoing steady growth so are now looking to hire a 2nd Line Support Engineer to join the team. This position does require occasional travel to client sites so you must hold a valid UK driver's license. Our client … configuring and administering MS Office 365 • Active Directory & Exchange • Good knowledge of networking protocols • Knowledge of Hyper-V and/or VMware If this 2nd Line Support Engineer position with experience in Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange and more »
Posted:

IT Support Analyst (1st / 2nd Line)

London Area, United Kingdom
Hybrid / WFH Options
Meraki Talent Ltd
IT Support Analyst (1st/2nd Line) Permanent (Competitive Salary) London (Hybrid Working) Posted 09/05/24 CVs by Asap Start Date May – Jul 24 Meraki Talent is looking to recruit a 2nd Line IT Support Analyst for … Microsoft suite of products and ideally Apple -coupled with strong communication and organisation skills. Responsibilities of the IT Support Analyst (1st/2nd Line) Provide excellent technical support to users through various forms of communication tools Promptly address Service Desk tickets, giving priority … responding promptly Maintain high standards of customer service throughout the support journey Experience of the IT Support Analyst (1st/2nd Line) Experience in IT Support positions – up to 2nd line level Strong understanding in Microsoft suite of more »
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2nd Line Support, Southwark, London

Southwark, Chaucer, Greater London, United Kingdom
Mars Recruitment
2nd Line IT Support Engineer, Southwark, London. £30,000 Our market leading professional services client is looking to recruit a 2nd Line IT Support Engineer. As part of a team of dedicated engineers, you’ll be providing 2nd Line … you want to make a move into a more technical environment then I highly recommend that you apply to this role. The role: The 2nd Line IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests … install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure based technology. About you: The successful 2nd Line IT Support Engineer will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with more »
Employment Type: Permanent
Posted:

Tech Support Associate - 2nd Line

London, United Kingdom
Spinks
Job Title: 2nd Line Support Specialist Location: West London, Central Salary: £50k Schedule: Full-time, 5 days a week, 1-2 days a week remote Are you a skilled 2nd Line Support Specialist with a passion for resolving technical issues … West London. Great opportunity to further your career in a business that will genuinely grow your skills and knowledge. Role and Responsibilities: Provide comprehensive 2nd Line Support, resolving technical issues promptly and efficiently. Diagnose and troubleshoot hardware and software problems, ensuring minimal disruption to business … requests and resolutions. Offer technical guidance and assistance to end-users, promoting best practices for IT systems usage. Requirements: Proven experience in a 2nd Line Support role, if you have exposure to Finance or Trading environments that would be a bonus In addition, if more »
Employment Type: Permanent
Salary: £50000/annum
Posted:

2nd Line Support Analyst

London
Intec Select
2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

2nd Line Support Analyst

London, City of London, United Kingdom
Intec Select Ltd
2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Second Line Support Analyst

Orpington, England, United Kingdom
Premier Group Recruitment
Role : 2nd Line Support Analyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
Posted:

1st/2nd Line Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
The People Network
1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
Posted:

1st/2nd Line Support Analyst

West London, United Kingdom
Hybrid / WFH Options
The People Network
1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

1st/2nd Line Support Analyst

South East London, England, United Kingdom
Hybrid / WFH Options
The People Network
Job Description1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be:Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
Posted:

2nd Line Support Analyst

London Area, United Kingdom
DGH Recruitment
2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our London based global law firm on a permanent basis. Troubleshoot and … action taken and any resolution respond to emails and tickets/requests in a timely manner Deal with requests escalated by the 1st line team Escalate incidents when appropriate, working closely with the Technical Escalation team members Responsible for new joiner/leaver account process. Set up and … knowledge and understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
Posted:

Second Line Support Engineer

Orpington, England, United Kingdom
Premier Group Recruitment
Role: Second Line Support Engineer Skills: Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Orpington who is looking to hire a 2nd Line Support Engineer who has experience with Windows Servers … Servers Windows operating systems Active Directory and Exchange Office 365 Administration VMware, ESXi and Hyper-V Basic Networking (LAN/WAN) If this Second Line Support Engineer role with experience in Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV opportunity is of interest … along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further. Please Note: If this Second Line Support Engineer opportunity is not of interest and you know of anyone whom it may be suitable for then please forward more »
Posted:

2nd Line Support Engineer

Sidcup, Kent, Greater London, United Kingdom
Just IT Recruitment
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2nd Line Support Technician Up to £35,000 Kent Are you a 2nd line engineer with at least … years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2nd Line Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working … on specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering second line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current more »
Employment Type: Permanent
Posted:

2nd Line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Fitzrovia IT Limited
2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
Posted:

2nd Line Helpdesk/Desktop Support

SW11, Queenstown, Greater London, United Kingdom
Avanti Recruitment
Job Title: 2nd Line Helpdesk/Desktop Support Duration : 6 Months Location: Pimlico – 5 days on site/Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2nd line helpdesk/desktop support position. Avanti Recruitment … is seeking a 2nd Line service desktop support consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests. This role will sit in between 1st and 2nd line teams covering work from both groups … Assist with closing requests from 1st line such as create new user accounts and delete accounts. Proven work history of 1st and 2nd line support. AD/Azure/INTUNE/O365/SCCM Experience If you are interested please send an email with your more »
Employment Type: Contract
Rate: £150/day
Posted:

2nd Line Support Analyst

South East London, England, United Kingdom
Intec Select
Job Description2nd Line Support Analyst - London - Consultancy - £35,000 - £40,000 + Excellent BenefitsOverview:Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients.Role & Responsibilities:Taking ownership and managing tickets through resolution … or escalationProvide technical support to end users.Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.Be a point of more »
Posted:

2nd Line Support Engineer

South East London, England, United Kingdom
Hybrid / WFH Options
Fitzrovia IT Limited
Job Description2nd Line Support Engineer - hybrid working (3 days in office or onsite)LondonUp to £35,000 DOEFitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance.In 2023 we … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role will include … delivered through additional Fitzrovia services and effective Problem Management.Job Specifications:Experience:background preferableyears proven experience in an IT support role (1st/2nd line)of working to an ITIL framework in a service desk capacityWindows Server 2016 – 2022365 Support for Email, SharePoint, OneDrive more »
Posted:

2nd Line Support Analyst

South East London, England, United Kingdom
DGH Recruitment
Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our London based global law firm on a permanent basis.Troubleshoot and take ownership of tickets … all action taken and any resolution respond to emails and tickets/requests in a timely mannerDeal with requests escalated by the 1st line teamEscalate incidents when appropriate, working closely with the Technical Escalation team membersResponsible for new joiner/leaver account process.Set up and re-build hardware … the teamGood knowledge and understanding of Microsoft Suite and Windows 10AD, Azure, Office 365,Networking TechnologiesiManage, Aderant, BigHandMobile Devices (iPad, iPhones, Android), Intune2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
Posted:

2nd Line Infrastructure Support - 6 month contract - Buy side Investment Management - £200 - £300 a day

London Area, United Kingdom
Kite Human Capital
2nd Line Infrastructure Support - 6 month contract - Buy side Investment Management - £200 - £300 a day My client, a buy side Investment Management firm, are looking to hire a 2nd Line Support Engineer. This is an urgent role and I am … looking to send my shortlist by the EOD. There is an ongoing need for someone in person in the London office to manage 2nd line infrastructure support. Initial 6 month contract with chance of renewal - onsite in their London office. Key Requirements: Infrastructure Support - Level more »
Posted:

2nd Line Support Engineer

Sidcup, Greater London, United Kingdom
Hybrid / WFH Options
Intec Select Ltd
2nd Line Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider … for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level … Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is more »
Employment Type: Permanent
Salary: £28000 - £36000/annum
Posted:

2nd Line Infrastructure Support - 6 month contract - Buy side Investment Management - £200 - £300...

South East London, England, United Kingdom
Kite Human Capital
Job Description2nd Line Infrastructure Support - 6 month contract - Buy side Investment Management - £200 - £300 a dayMy client, a buy side Investment Management firm, are looking to hire a 2nd Line Support Engineer.This is an urgent role and I am looking to send my shortlist by the EOD. There is … an ongoing need for someone in person in the London office to manage 2nd line infrastructure support.Initial 6 month contract with chance of renewal - onsite in their London office.Key Requirements:Infrastructure Support - Level 2 or 3 (At least 3 years experience)Window and Linux Servers more »
Posted:
2nd Line Support
London
10th Percentile
£30,000
25th Percentile
£31,250
Median
£35,000
75th Percentile
£40,948
90th Percentile
£45,000