2nd Line Technical Support Engineer Jobs

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Technical Support Engineer (2nd Line support)

Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : Technical Support Engineer (2nd Line support) Location : Shipley Salary : £30,000 - £35,000 per annum Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has … excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data … Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd line capacity Experience with software ticketing systems and CRM software Ability to multitask and priorities tasks Excellent communication skills, both verbal and more »
Employment Type: Permanent
Salary: £35,000
Posted:
2nd Line Technical Support Engineer
10th Percentile
£28,500
25th Percentile
£30,000
Median
£36,000
75th Percentile
£38,750
90th Percentile
£42,500