Manchester, Greater Manchester, United Kingdom Hybrid / WFH Options
Anson McCade
solving abilities and a knack for making informed decisions quickly.Business acumen and understanding of various industries and business operations.Familiarity with delivery tools such as Atlassian - Jira, Confluence, MSProject.Recognized delivery certifications (Certified Agile, Scrum Master, SAFe Agile, PMP, Prince2 Practitioner, MSP, ITIL).Preferred Qualifications:Experience with the GDS Service Manual more »
Knutsford, England, United Kingdom Hybrid / WFH Options
eTeam
technical designs and deployments. Technical Skills & Competencies • 3 – 4+ years of Industry experience • Good awareness of Enterprise Security and Cyber Security as problem domains • Atlassian stack – Confluence/JIRA/BitBucket • Hands on Unix or Windows Skills • Docker experience on both Windows and Unix • Excellent documentation skills • Security Engineering more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
knowledge and experience of integrating with ERP systems such as Sage, SAP, BC365/Dynamics, Navision, Xero as well as project management systems, ideally Atlassian JIRA. Youll have a solid understanding of the practical application of agile development methods and had some exposure to Source Control systems, ideally GIT more »
Selby, England, United Kingdom Hybrid / WFH Options
Autoweb Design
provide expertise and support for clients' migration from legacy systems to new ones. The team works in weekly sprints, using modern workflow management software (Atlassian), and the work is a mix of enhancements/fixes for existing software and the development of new solutions. Work requests come from different more »
consistent and efficient handling of customer inquiries and issues. Define service level agreements (SLAs), response times, and escalation paths to meet customer expectations. Utilise Atlassian tools such as Jira and Confluence to create and manage support documentation, knowledge bases and workflows. Team Building and Structure: Build and lead a … desk or customer support role, with demonstrated leadership experience. Strong knowledge of help desk processes, ticketing systems, and customer service best practices. Experience with Atlassian tools such as Jira and Confluence, and familiarity with Agile development methodologies. Experience with ITIL or other relevant frameworks is a plus. What is more »