this will be a crucial role for the business as you will be responsible for the accuracy and Integrity of there ConfigurationManagementDatabase (CMDB). The successful candidate will take ownership of building relationships with various teams across the business to ensure the management and optimisation of the CMDB … several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDBConfiguration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services, and assets. Use Discovery to automatically discover and … insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Skills and Experience Experience administering and managing a CMDB (ConfigurationManagementDatabase) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. more »
their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date ConfigurationManagementDatabase (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Responsibilities Support the Head of IT Operations and wider … classify all IT assets and their attributes and ownership. To include software, hardware, licences, and related components. Develop and maintain a ConfigurationManagementDatabase (CMDB) to accurately track the relationships and dependencies between IT assets and configuration items (CIs). Support Change and Release Management in ensuring that all changes … continually develop configurationmanagement policies and processes. Ensure that IT configurations align with industry standards, security policies, and our regulatory obligations. Regularly audit the CMDB for accuracy and generate reports and dashboards to provide insights into configurationmanagement status performance, and potential improvements or cost savings. Collaborate with other IT more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow more »
lifecycle. Assist with managing orders for consumables, hardware, and software. Help keep support and operational procedure documents up to date. Support maintaining the ConfigurationManagementDatabase for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Voice estate, and proactively recommend areas where improvements and additional functionality may be appropriate. Implement change in an appropriate, controlled manner. Make sure that CMDB (change managementdatabase)/documentation is kept up to date and fit for purpose. Ensure work is carried out to the appropriate quality and company more »
Experience in managing implementation of Smart Centres, Smart lockers and Vending Machines Exposure to service now projects implementation – HAM Pro, BCM/IRM and CMDB Extensive experience in working with deskside support partner organisations on contract flow down terms, adhoc business requirements, PC refresh projects. Experience in managing service delivery more »
Job Title: ServiceNow Senior Developer/Administrator/CMDB Analyst Location: London, Leeds, Edinburgh Job Type: Perm Salary: National - ranging from £49,700 - £78,700 and London from £53,300 - £80,000 SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. … do this to make sure markets work well for individuals, businesses and the economy as a whole. Minimum * Exposure with working as a ServiceNow CMDB administrator * Certified ServiceNow System Administrator * ITIL V3/V4 Foundation accreditation Essential * Experience with ITSM processes including CMDB and frameworks (eg, ITIL) * Exposure with data … governance and quality management practices * Knowledge of Performance Analytics * Involvement in ITOM Discovery Configuration * Experience in working as a CMDB Analyst * Good understanding of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world * You should be able to identify more »
physical inventory audit of BCA and BCTO's DC assets and IT equipment. Improve methods (automation) for anticipating and updating capacity reports. Assist the CMDB team in obtaining physical data. Power data from UPSs, PDUs, and MDUs is regularly recorded. Keep an eye on the installation material stocks in the more »
within ServiceNow Act as Change Manager in CAB or E-CABs when called upon. Contribute to the maintenance of a comprehensive configurationmanagementdatabase (CMDB)by updating and verifying configuration data. Identify and engage with customers and other stakeholders to collate service information. Participate in regular audits to ensure the … sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configurationmanagement databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking, servers, storage, virtual desktops, virtual servers, and Cloud more »
contract Start ASAP £550 - £600 per day - INSIDE iR35 London - Hybrid Your day-to-day role will include: Developing and maintaining BMC Discovery and CMDB components. Work on user stories and ensuring they are updating until closure. Participate in data assessments and recommend standard methodologies in tool. Analyse requirements and … when required. Liaise with other teams when additional support is needed. Technical Skills: Understanding of the Common Data Model and experience in extending the CMDB data model. Understanding of Service Blueprints, Service Definitions and Service Modelling in the Atrium CMDB Thorough understanding of normalization and reconciliation processes and configurations. Experience … with the following: Atrium Integrator. Utilising CMDB REST API to develop automation. Smart Reporting or Helix Dashboards for CMDB. Administering, maintaining, and updating Discovery Scanners, Proxies, Outposts and Consolidators. Solve discovery scan failures and credential problems. Developing TPL Patterns and Syncmappings. Linux, Windows, VMware, Storage systems and Network Devices. Linux more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We more »
Change and Configuration Analyst - £55k (CAB/CMDB/Asset control) - London - 2-3 days onsite per week. Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB setup, leading CAB review meetings. You will be responsible for developing and owning the relationships between the Change and Asset & ConfigurationManagement team … and the Service owners, whilst ensuring the Change and Asset & ConfigurationManagement Process and CMDB are fit for purpose with integrated dependencies, used in a compliant manner, and maintained as the single source of truth in relation to the standard operating model. Through the demonstration of an analytical approach and … identifying, developing and implementing service improvements. ConfigurationManagement – Develop Process and governance, manage daily exceptions/workload, Identify potential processes for automation Essential Skills: CMDB setup experience A broad understanding of the technologies and process needed to run an efficient Change and Asset & ConfigurationManagement function. Technical expertise and the more »
IT Change & Asset Manager Central London (Hybrid/remote) £65,000 annually TRIA are working with a fascinating global private equity organisation that spans across 16 countries with over 14,000 employees and 100,000+ users. We are representing a more »
site in London per week) Duration: Until 31/10/24 MUST BE PAYE THROUGH UMBRELLA Role Description: Project commentary: implementing a production CMDB extending discovery of the IT Estate into lower environments and cloud DCs integrating ServiceNow with critical upstream systems including Mprove to provide traceability of business … ServiceNow Platform Architect who can provide technical expertise against requirements considering the platform’s architecture, capabilities, and best practices with a core specialism in CMDB design and implementation. This includes the production of good quality technical documentation to support internal governance processes as well as development teams/partners in more »
ServiceNow Consultant with CMDB & Discovery Experience - Permanent - London/Hybrid - up to £60k base & Benefits Our client is a leading provider of ServiceNow Consultancy Services and they are looking for a talented and experienced ServiceNow Consultant with hands on CMDB and Discovery experience to join their team. Responsibilities Work with … clients to understand their business needs and develop ServiceNow solutions to meet those needs. Design, implement, and configure ServiceNow modules, including CMDB, Discovery, ITSM, ITOM, and Change Management. Perform data migrations and integrations with other systems. Develop and deliver training to users on how to use ServiceNow. Troubleshoot and resolve … Stay up-to-date on the latest ServiceNow features and best practices. Qualifications 3+ years of experience working with ServiceNow. Hands on Experience with CMDB and Discovery modules is essential. Experience with ITSM, ITOM, and Change Management modules is a plus. Experience with data migration and integration is a plus. more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
Date Posted: 2024-03-04 Country: United Kingdom Location: GBR01:Harlow, Essex, Kao One, Kao Park, Harlow, CM17 9NA Position Role Type: Unspecified Job Title: Security Operations Centre, (SOC) Engineer Location: Harlow or Glenrothes (hybrid working with up to 2 more »