22 CRM Manager Jobs in London

Job DescriptionCRM Manager – Ecommerce – London - £50K + BonusCompanyWe are working with a fantastic Ecommerce business who are looking for an experienced CRM Manager to join the team to help accelerate their growth plans. With a fast-growing operation this is a perfect opportunity for someone … to grow with the company as the build on their initial success.RoleAs CRM Manager you will play a key role in defining the brands CRM strategy that is their key customer communication channel. With complete autonomy over the channel this is a fantastic opportunity for someone … looking to drive an area how they see best and use their knowledge and experience to deliver against key CRM targets. With each campaign individual and targeted you will have a history of analysing data to be able to drive campaign direction and improve engagement leading to bottom line more »

Job Description Are you looking for a new role within CRM? Are you ready to make the next steps in your career? My client works within the luxury travel sector is now looking for a CRM Manager to join a growing team in southwest London. My … client has been operating over the last 60+ years and has exciting plans for growth in 2024. As the CRM Manager you will be responsible for delivering all necessary CRM campaigns required to grow and develop the Northern Europe cluster across B2C and B2B. You will … work closely with colleagues in the marketing & sales team across Europe to execute effective CRM marketing strategies. Day to day you will be designing effective CRM/PRM programs to maximize customer loyalty, retention, and lifetime value across B2C and B2B. In this role you will be Planning more »

CRM Manager London (Hybrid) Perm - £45,000 to £55,000 plus Bens Our client are looking for a people-focused CRM Manager to join their Marketing and Growth team. You’ll be responsible for optimising and embedding the CRM into the business’ day … to day functions. The successful applicant will have; Worked in CRM for 5+ years. Ideally worked with MS Dynamics CRM. Comfortable with developing and implementing CRM strategy and best practice. Oversee CRM performance and functionality, analyse customer data and insights to identify areas of growth, optimise and … provide recommendations for enhancement. Provide training and support to users including resolving issues. Collaborate with internal and external stakeholders to ensure alignment of the CRM objectives and expectations. For more information, please apply ASAP. more »

Job Description Join the Wowcher Team - We're Hiring a Senior CRM Manager! Location: London (Embrace the office vibes - 3-4 days a week!) Are you a ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and … in being able to have a major impact on a successful, fast growing company from day 1, then read on! Your Mission: The Senior CRM manager will focus on increasing the long-term value of our email subscribers to yield an overall high lifetime value from our … subscriber marketing. They will work closely with the rest of the CRM team (both operational and technical) to optimise existing programs and test/launch new initiatives. The ultimate objective will be to get more value out of our existing subscribers and email database. Your Quests Include: Had more »

CRM PROJECT MANAGER - freelance £400 to £500 PER DAY London and Hybrid (1 to 2 days a week required in London) Full time or part time 6 month contract starting June The role - Freelance CRM Project Manager/Senior Project Manager Working … agency side on CRM Projects for one client You will work with CRM strategy teams and CRM campaign managers. Experience required CRM Project Management experience gained within an agency environment essential. PM experience essential - you will have experience using PM tools Some understanding of data Knowledge more »

Job Description CRM MANAGER UP TO £70,000 HYBRID – CENTRAL LONDON - 3 days a week in the office THE COMPANY This world renowned art business is expanding its CRM team, and this is a crucial position for them as they look to revolutionise what they are … doing! THE ROLE As the CRM Manager, you can expect to be involved in the following: Looking at campaign strategy across the whole customer lifecycle Using Braze to deploy campaigns alongside the technical CRM team Work on funnel analysis, AB testing, and CTRs Deploy campaigns across more »

Job Description Propel is currently collaborating with a well known and loved B2C consumer scaleup on the hunt for a CRM Manager to join their team. It's a great time to join the business, that in the past few years they have grown to over … in funding. With a customer base exceeding 150,000 and recent international expansion, this company is poised for substantial growth. The Role As the CRM Manager, you will play a pivotal role in managing email and customer communications, driving growth for this forward-thinking company. Your responsibilities … Manage diverse direct-to-customer campaigns across email, SMS, and other channels, in collaboration with creative and marketing teams. Design and implement a robust CRM program to achieve key metrics such as customer frequency, retention, and revenue growth. Segment customers effectively, re-engage lapsed customers, and customise communications to more »

CRM Content Manager - Contract £275- 300 per day London (3 days per week) 3 months An online retailer are seeking a CRM Content Manager to join them on an initial 3 month contract. This is a really exciting opportunity to join one of the … biggest names in ecommerce and make a signficiant impact within their CRM team. Responsibilities: Take ownership of daily CRM campaign planning, focusing on achieving customer and channel targets. Collaborate closely with the CRM Manager to devise content initiatives and strategies aimed at retaining and reactivating … with external production partners to ensure timely and budget-compliant campaign deployment. Work closely with the Martech department to align the Martech stack with CRM needs, contributing to the technology roadmap. The ideal candidate will have: Experience within fashion, ecommerce or retail Extensive experience in Email and Push Channels more »

CRM MANAGER An exciting opportunity to join the growing The Little Car Company Team as our CRM Manager. Due to rapid growth The Little Car Company is expanding. We have an international client base of UHNWI’s who we manage through a CRM system (Microsoft … identify upsell opportunities. Oversee the development of a customer lifecycle journey, identifying touchpoints, opportunities, recommendations and strategies at each stage. Management of our global CRM strategy across email in alignment with business objectives. Create highly engaging and personalised email campaigns with an emphasis on testing and learning to optimise … s to be measured accurately and determine ROI. Work with both Commercial team departments and web agencies to integrate all data channels into the CRM to provide a 360 view of the customer. Be the primary contact for Microsoft Dynamics internally, providing daily support for other team members. Ensure more »

CRM Analytics Manager Leading UK Retailer £60,000 - £75,000 1-2 days per month in the office – Hampshire A leading UK retailer are looking for a CRM Analytics Manager to join their digital and data transformation. They have recently appointed 3 senior leaders … in the world of CRM, Digital and Data and are now looking for further grow the teams. The Analytics Manager will specialise in CRM and Loyalty, conducting campaign design and measurement of campaign performance, driving improved targeted promotions, which in turn aligns with their hyper personalisation … tools. They also have PowerBI for data visualization, but any similar tool will be considered. Responsibilities: Be responsible for analysis related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements across the business Lead on forecasting and campaign performance across Marketing channels; true incrementality, ROI and more »

Job DescriptionCRM Manager London (Hybrid)Perm - £45,000 to £55,000 plus BensOur client are looking for a people-focused CRM Manager to join their Marketing and Growth team. You’ll be responsible for optimising and embedding the CRM into the business’ day to … day functions.The successful applicant will have; Worked in CRM for 5+ years. Ideally worked with MS Dynamics CRM.Comfortable with developing and implementing CRM strategy and best practice.Oversee CRM performance and functionality, analyse customer data and insights to identify areas of growth, optimise and automate processes, monitor initiatives … and provide recommendations for enhancement.Provide training and support to users including resolving issues. Collaborate with internal and external stakeholders to ensure alignment of the CRM objectives and expectations. For more information, please apply ASAP. more »

strong commitment to exceed customers’ expectations and deliver an unforgettable experience. The Role & Missions: Club Med’s UK office is looking for its future CRM and Loyalty Manager . You will be directly reporting to the Marketing Director UK, Ireland & Nordics. As a CRM Manager, you will be responsible for delivering all necessary CRM campaigns required to grow and develop the Northern Europe cluster across B2C and B2B. You will work closely with colleagues in the marketing & sales team of the cluster, EAF … teams in Paris and the other CRM marketing teams in Europe, to execute effective CRM marketing strategies. Mission 1: Customer Relationship Management (CRM) across B2C and B2B Mission 2: Measure the performance of the campaigns, optimising the plans to meet the business’ needs Mission 3: Loyalty and more »

Job DescriptionCRM Content Manager - Contract£275- 300 per day London (3 days per week) 3 months An online retailer are seeking a CRM Content Manager to join them on an initial 3 month contract. This is a really exciting opportunity to join one of the … biggest names in ecommerce and make a signficiant impact within their CRM team. Responsibilities:Take ownership of daily CRM campaign planning, focusing on achieving customer and channel targets.Collaborate closely with the CRM Manager to devise content initiatives and strategies aimed at retaining and reactivating customer … relationships with external production partners to ensure timely and budget-compliant campaign deployment.Work closely with the Martech department to align the Martech stack with CRM needs, contributing to the technology roadmap.The ideal candidate will have:Experience within fashion, ecommerce or retail Extensive experience in Email and Push Channels, with more »

Job DescriptionSenior Email & CRM Manager Location: LondonSalary: £60,000 Contract: FTC 7 to 18 monthsI’m currently partnered with an industry leading travel Brand, in the search for a Senior Email and CRM Manager. This will be reporting in to the Head of Brand Marketing, implementing … analytics, and reporting.Designing and overseeing automated and triggered email workflows in Salesforce Marketing Cloud, with a focus on continuously enhancing engagement and retention rates.Manging CRM projects, encompassing Ad Studio campaigns as well as abandoned browse and cart initiatives (leveraging Marketing Cloud Personalization).Serving as the global lead for brand … email best practices and develop strategies for sales, remarketing, customer reengagement, and retention.About you:Proficient in digital marketing with a focus on email and CRM strategies, staying current with industry best practices.Ability to handle pressure and meet deadlines while maintaining a high level of enthusiasm for your work.Excellent communication more »

Job Description *6 Month FTC with possibility to extend* We are working with a leading Global Payments Fintech, who is looking for a CRM Manager who'll be key in driving the engagement, streamline processes, and maximise ROI. Working cross-functionally to enable seamless alignment to the … to level-up their brand's relationship with their customers and drive automation across the business. Key responsibilities: Take complete ownership of the HubSpot CRM platform, ensuring proper configuration, customisation and optimisation. Administer user access, permissions, and roles to align with business needs and individual user requirements. Manage inbound … sales teams to improve their lead management processes, focused on inbound deals. Collaborate the Marketing team to capture, nurture, and convert leads through the CRM system. Audit and clean the database to maintain data accuracy. Design and develop reporting pipelines to track and analyse key performance indicators (KPIs) for more »

ongoing story. Members of The Roof Gardens are united by open-mindedness, optimism and kindness, not defined by background. The Role The Senior Digital & CRM Manager will play a pivotal role in establishing and delivering brand marketing campaigns, activations and communications across all aspects of the member … budget and to agreed timelines and they will carefully craft our messaging and tone of voice in all member and external communications. Key Responsibilities: CRM: Strategically planning, executing, and evaluating the performance of CRM campaigns. As our internal Salesforce Marketing Cloud champion, you will create templates, build journeys … and develop tailored communications. Collaboration with cross-functional teams and external vendors is key, ensuring seamless coordination of CRM projects throughout their lifecycle, from planning to reporting. Working closely with various departments, you'll gain insights into business and member needs, providing guidance on industry best practices and standards more »

Job Description CRM Campaign Manager - Financial Services 12 month FTC £45,000 - £50,000 Hybrid working 12 month FTC We are delighted to be partnering with a small financial services company who are seeking a CRM Campaign and Email Marketing Manager to join their … Collaborate with internal stakeholders to understand campaign objectives and deliver targeted messaging that resonates with their prestigious customer base. Utilise Dynamics 365 (D365) and CRM database to segment email lists and personalise content based on customer preferences and behaviors. Work closely with design teams to maintain brand consistency and … developing and implementing successful email marketing campaigns, preferably within a financial services or luxury brand environment. Proficiency in using Dynamics 365 (D365) or similar CRM systems for campaign execution and data manipulation. Strong analytical skills to interpret campaign performance data and drive actionable insights. Excellent communication, organisational, and stakeholder more »

Retail organisation that is spread over 10 countries within Europe, we are looking for an project manager that has extensive experience within CRM selection. The organisation is starting with the selection of a new CRM (Loyalty and Omni-Channel communictions) platform. The project manager we are looking for will be responsible for manager the RFI/RFI process and potentially also the role-out after. The project will be 4-6 months with the possibility of extention. The person can be based in London, Portugal (Lisbon or Porto) or the more »

Job Description CRM LIFECYCLE CAMPAIGN MANAGER SALARY UP TO £70,000 HYBRID LONDON - 3 DAYS IN THE OFFICE THE COMPANY This company is a world-leading art and luxury business and are experts in live and online auctions. THE ROLE As a CRM Lifecycle Campaign Manager more »

growth over the last year and is currently comprised of 4 brands, with two more launching later this year. We are looking for a CRM manager who is looking to take the next step in their career within a fast-moving and rapidly growing team. Working closely … with the CMO and Head of Strategy, you will take responsibility for managing the CRM strategy across our brands, creating innovative CRM campaigns and customer journeys that build customer loyalty and enhance CLTV. You will help us mould the department and work with our design and copywriting teams … possible quality work. Key Tasks include but are not limited to: Work closely with the CMO and Head of Strategy to develop an overarching CRM strategy to enhance the customer lifetime value. Set and direct campaign strategy across different database segments to maximise the effectiveness of sends across all more »

TO £65,000HYBRIDLONDON - VERY FLEXIBLE WORKING - NO SET DAYS IN THE OFFICETHE COMPANYThis is a FTSE 100 multinational home improvement retail businessTHE ROLEAs a CRM Data Manager, you can expect to be involved in the following:Play an integral role in the planning and delivery of complex … personalised, automated programmes, utilising knowledge of Tealium capabilityBuild CRM segments in Tealium to the required specifications for CRM and Performance marketing deploymentHave a deep understanding of the capability of Tealium and educate CRM Managers and Data Analysts on this and where it can be applied to improve more »

Job DescriptionCRM campaign manager at a global art company – London, up to 70kA world leading art organisation is looking for a CRM Lifecycle Campaign Manager with expertise in setting up both automated and ad-hoc campaigns. This a well-established business with offices in over … fund up to £400 per year. They will definitely invite you to the interview if you have:years of experience in establishing and optimising CRM campaigns.experience in setting up and launching successful campaigns primarily in Braze.in using Adobe Campaign.communication skills: experience working with technical teams and managing stakeholders.knowledge of more »