About The Role Change Delivery and Project Management Experts. Be part of something wonderful! Customer Change Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Are you ready to join a market-leading company and help deliver significant and positive changes for its … customers? Do you have extensive experience in ChangeManagement positions, including with Contact Centres? Are you an excellent communicator and influencer, with the ability to deliver on multiple projects? Have you a proven background in successful delivery of ChangeManagement? If so, we have exciting news … for you. We are looking for an innovative, creative Change leader, able to lead a team of Project Managers in the transformation of our Customer Experience. Youll be joining phs Group as our Customer Change Manager and we are looking forward to meeting you! Its an exciting role more »
Manager on a secondment or fixed term appointment to 31st March 2025. If successful, you'll be involved in managing some of the strategic change programmes key to the delivery of Public Health Wales' Long Term Strategy ranging from service transformation programmes such as Tackling Diabetes Together Programme to … or programme manager position who is enthusiastic to develop their skill set and apply their professional knowledge and experience to deliver key organisational wide change programmes To find out more about the role and have an informal chat please contact Tom Bannicott, Programme Design & Delivery Lead Main duties of … demonstrable experience (e.g. experience working in a similar environment). Demonstrate working knowledge of Microsoft Office packages. ECDL Level 2 or equivalent. Experience Essential Management experience in a senior role including staff management Experience of successfully leading and implementing projects/programmes at a national level. Expertise in more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, ChangeManagement and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution to … technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle issues escalated by our Helpdesk and have the ability to quickly troubleshoot and resolve complex IT … maintaining, and supporting new software applications, hardware, and systems. Perform required software/hardware/configuration if IT Changes and Supporting implementation of IT change related activities. Provide support for various other software applications used within the organization. Contribute to the knowledge base to facilitate self-service for end more »
that mature the architecture discipline, e.g. supporting tooling improvements, or optimising processes. Ensuring business and system changes follow best business practices and the correct change process and methodology, including the IT ChangeManagement Standard. Qualifications Appropriate qualifications in technical change or technology related subjects are desirable … following: Communicating effectively with stakeholders, adapting style and content as necessary to land messages. Working in or with technical teams (e.g. engineering, software, security, changemanagement) Building successful working relationships and team dynamics in a matrix environment Practical, common-sense delivery of successful, collaborative solutions Balancing day-to more »
faults/support calls ensuring that we consistently meet local and national key performance indicators, whilst adhering to ITIL guidelines and the SBU Asset management process. The SBU ICT Service is a fast-paced environment - over 90,000 calls were logged in the past twelve months. The successful candidate … level Microsoft Office Suites TCPIP Desktop configuration Printer and other peripheral diagnostics and connectivity Desirable Experience of IT within a healthcare environment Active Directory management Other Essential Self motivated in learning new technologies and techniques in support of the organisation IT requirements by formal training, self study and practical … and be able to supply first class support and advice Able to work alone and as part of a team Able to adapt to change and keep up with new technologies using own initiative Ability to work within ChangeManagement guidelines (ITIL). Desirable Experience of working more »
our customers’ lives and contributing to the success of the business every day. Job Description We’re recruiting for two Employee Relations Policy and Change Consultants to join us on a 12 month FTC. We’re offering a competitive base salary and strong benefits package. We are recruiting for … two positions in this team. One will focus on Policy the other will focus on Change although there will be cross over between both roles. Supporting the employee relations (ER) policy and changemanagement activity across L&G Developing, enhancing and implementing new policies with a focus … people to L&G Ensuring that these new policies meet legislative and regulatory requirements Providing subject matter expert advice and guidance on consultations and change projects Protecting and enhancing L&G’s positive relationship between HR function and Unions Presenting new ideas to senior stakeholders and supporting the head more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Venesky Brown
are effectively addressed by the relevant service support team until closure. - Maintain an array of information flows and databases designed to support the service management function. Carry out, as required, a regular audit of these databases and be able to action scheduled and ad hoc reporting requirements. - To maintain … Service Schedules held by ISS and to actively monitor the performance of the services against the stated metrics in them. - To manage requests for change from customers in accordance with National ChangeManagement process. - Standard keyboard skills for inputting and manipulating data and information into computer databases. … are well maintained, to help in the identification of appropriate work instructions and to assist in the development of new ones. - Create reports for management from collected data showing trend analysis, highlighting abnormal performance on systems. - Undertakes surveys or audits, as necessary to own work. - Work within organisational and more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Venesky-Brown Recruitment Ltd
are effectively addressed by the relevant service support team until closure. - Maintain an array of information flows and databases designed to support the service management function. Carry out, as required, a regular audit of these databases and be able to action scheduled and ad hoc reporting requirements. - To maintain … Service Schedules held by ISS and to actively monitor the performance of the services against the stated metrics in them. - To manage requests for change from customers in accordance with National ChangeManagement process. - Standard keyboard skills for inputting and manipulating data and information into computer databases. … are well maintained, to help in the identification of appropriate work instructions and to assist in the development of new ones. - Create reports for management from collected data showing trend analysis, highlighting abnormal performance on systems. - Undertakes surveys or audits, as necessary to own work. - Work within organisational and more »
challenge, reach out today for IMMEDIATE CONSIDERATION! About SW6: We specialise in recruitment consultancy across various sectors, including: Technology, Finance, Oil & Gas, Energy, IT, Management Consulting, Engineering, SAP, HR, Legal, Paralegal, Investment Banking, Hedge Funds, Digital, Media, Marketing, Public Sector, International, Pharmaceutical, Bioscience, Procurement, Supply Chain, Board and Executive … Banking, ChangeManagement, Insurance, and Multi-lingual recruitment. We typically place candidates in roles such as Trainee Recruiter, Graduate Recruiter, Trainee Recruitment Consultant, Recruitment Consultant, and Permanent Recruitment Consultant. more »
challenge, reach out today for IMMEDIATE CONSIDERATION! About SW6: We specialise in recruitment consultancy across various sectors, including: Technology, Finance, Oil & Gas, Energy, IT, Management Consulting, Engineering, SAP, HR, Legal, Paralegal, Investment Banking, Hedge Funds, Digital, Media, Marketing, Public Sector, International, Pharmaceutical, Bioscience, Procurement, Supply Chain, Board and Executive … Banking, ChangeManagement, Insurance, and Multi-lingual recruitment. We typically place candidates in roles such as Trainee Recruiter, Graduate Recruiter, Trainee Recruitment Consultant, Recruitment Consultant, and Permanent Recruitment Consultant. more »
in use across HR including Oracle HCM, SmartRecruiters and Zellis (ResourceLink).The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshooting and change management. What you'll be doing ConfiguringSmartRecruiters … alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk), Providingongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications … where required. Collaboratingacross internal L&G teams with internal IT, Data and Integrations team to ensure the design, functionality, and processes are aligned with change impact analysis to any downstream functionality Providinguser training and knowledge transfer to support HR staff and end users to ensure effective utilization of the more »