1 to 2 of 2 Configuration Management Jobs in Wiltshire

internal and external tasking and contribute to the planning activities. Working closely with our Service Delivery Manager and being responsible for: Monitoring and event management Service configuration management Deployment management Infrastructure and platform management What youll be expected to do Deliver IT projects adhering to … relevant standards, policies and procedures including the Change Management Process, for both internal and external customers; Identify process improvement opportunities within the technical capability for the betterment of the business, promoting innovative solutions within the tea Establish best practice for the delivery of projects, both internal and external through more »

IT Support Engineer | Salisbury | Hybrid | £33,500 + Benefits Your new company This Facilities Management business is in a great position to add another IT Security Officer to their team. You’ll be based in their head office North of Salisbury so will require your own transport, but there … can use IT Services as expected. Handle and manage incoming calls and online requests to the IT Service Desk, and log within the Service Management tool (Halo). Ensure that all IT Incidents and Service Requests are resolved in an effective, efficient, and customer-centric manner, with updates recorded … in Halo as appropriate. Understand and follow agreed IT Service Management processes, and ensure colleagues are informed on the best way to interact with the IT Service Desk. Coordinate effectively with other IT Support Analysts and provide support and guidance to other IT department team members. Ensure user awareness more »