Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
ecruit
potentially multiple days. Desirable: Knowledge of Mac OS. Knowledge of Acronis Cloud Backup. Cisco Switching experience. Microsoft MSP Certification in Microsoft 365. Experience with ConnectWise Manage and RMM. Synology storage solutions. Telecoms/Hosted VOIP Systems. If you're eager to join a company that values your technical skills and more »
Updates calendar daily as to appointments for Zoom, Teams, Skype, WebEx or, face to face meetings and on the CRM To update and manage ConnectWise Manage (CRM) logging contact information, tasks, opportunities, and contracts accordingly To understand and achieve internal KPI’s for lead generation and sales To grow month more »
expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a helpdesk to support clients Logging and resolving tickets through ConnectWise Manage. Tickets include password resets, system upgrades, network and hardware. Work towards SLA logged on Connectwise Answer phone, emails, remote access PCs. Physical and virtual more »
expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a helpdesk to support clients Logging and resolving tickets through ConnectWise Manage. Tickets include password resets, system upgrades, network and hardware. Work towards SLA logged on Connectwise Answer phone, emails, remote access PCs. Physical and virtual more »