1 to 25 of 27 Customer-Centricity Jobs in the Midlands

the effective and efficient management of contracts throughout their life cycle for in-life add moves and changes. What you'll do: Customer-Centric Excellence: Youll collaborate closely with our customers, understanding their unique needs and challenges. By leveraging data, analytics, and best practices, youll provide more »

support to our customers and colleagues. This Platform Operations Manager role requires strong leadership skills, technical expertise, and a customer-centric mindset. The Role: As our new Platform Operations Manager/Service Desk Manager, you will take on a pivotal role in our more »

deliver comprehensive IT solutions and managed services to their clients. The role requires a blend of technical expertise, leadership skills and a customer-centric approach to service delivery. Responsibilities: Lead and manage a team of IT professionals in the execution of various projects, ensuring timely and more »

code software development environment. Competences: Drive for Results: Demonstrates and fosters a sense of urgency and strong commitment to achieving goals . Customer Centricity: Ensures the delivery of exceptional customer service. Lead Corageously: Takes personal and organizational risks to do what is right more »

customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing more »

IT skills throughout MS Office Suite Excellent diary management and prioritisation skills Ability to work on your own initiative Proactive with a customer-centric approach Degree standard of education or equivalent In return, we offer: 25 days annual leave plus Bank Holidays Holiday Purchase Scheme Company more »

issues and its application within the NHS and/or similar user base environment. *Service Culture and its application within high performance customer centric service environments. Desirable *Project management. *Systems and network technical infrastructure. *System development life cycle. *Cloud technologies. Additional Criteria Essential *Excellent written, verbal more »

the UK social care sector. We are also developing exciting new in home technologies to support independent living. We are a rewarding, customer-centric, supportive business and our goal is to expand the customer support team to meet the needs of a rapidly more »

articulate complex technical concepts to a diverse audience Problem-Solving: A proactive problem solver with the ability to think critically and strategically Customer-Centric: A passion for delivering outstanding customer service and exceeding client expectations What our Client Offers: Competitive Salary: Attractive base more »

Requirements: - Previous experience in a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability more »

Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the more »

Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the more »

will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and more »

solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who more »

beacon of excellence in the logistics and supply chain industry, boasting a rich legacy spanning five decades. With an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workforce, cutting-edge technology, and extensive industry knowledge. Embedded within their ethos are more »

Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and written communication skills with a customer-centric approach. Tools Familiarity: Experience with ticketing systems, CRM tools, and remote support tools. Independence: Ability to work independently, prioritize tasks, and manage more »

focussed hardware and software product lines. The ideal candidate will possess a strong background in technical support, excellent leadership skills, and a customer-centric mindset. This role is crucial in ensuring the delivery of exceptional service to our business-to-business clients while managing and optimizing more »

non-technical stakeholders. Demonstrated experience in project management, with the ability to manage multiple projects simultaneously and deliver results within tight deadlines. Customer-centric mindset with a passion for delivering exceptional service and support. Problem-solving skills and the ability to think creatively to overcome technical more »

person for providing advice and support where needed, helping to deliver excellence in all areas and helping to uphold a service-focused, customer-centric approach. This is a highly valuable role where you will be an advocate for Power BI responsible for maintaining, supporting, and developing more »

frontline ambassador of their company, providing on-site service, maintenance, and repair for their range of forklift trucks. Your technical expertise and customer-centric approach will ensure the optimal performance of their equipment, contributing to their reputation for excellence and reliability. Key Responsibilities: The key responsibilities more »

packaging solutions and fresh and baked goods. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture more »

in using Google Tag Manager Demonstrates proficiency with SEMrush or similar digital marketing tools for in-depth analytics and insights Exhibits a customer-centric approach and can handle direct interactions with clients to understand and meet their marketing goals. Desirable experience for the Digital Marketing Executive more »

/fix support, system changes/improvements, system administration, and consultancy/training). You'll join a team of smart, engaging customer-centric rofessionals, and you'll continue your professional development in an environment that rewards creativity and problem solving. This is an exciting opportunity more »

beacon of excellence in the logistics and supply chain industry, boasting a rich legacy spanning five decades. With an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workforce, cutting-edge technology, and extensive industry knowledge. Embedded within their ethos are more »

Work closely with internal teams to propose solutions tailored to customer requirements. Preparation of technical proposals and quotes. Provide customer centric support regarding queries relating to product functionality and technical specifications. Build and maintain strong relationships with customers, key stakeholders and colleagues. To more »