1 to 19 of 19 Customer Experience Jobs in Central London

a fully Fintech business. The business has grown significantly over recent years and as a result are investing in their IT function to enhance customer experience and ensure they remain a top tier product. This is an exciting time to join the business as the IT are in … to improve our company Take ownership of the tasks and responsibilities you are assigned. Be a real team player to collectively achieve success Required experience: Proficient experience working with Laravel. This is the main framework for this role. Strong experience with Laravel-associated technologies: Laravel Livewire, Laravel … Confident front and back end user. A background in secure application development, ideally from regulated financial services or a fast-paced start-up. Extensive experience with Agile Scrum. Minimum of 6 years of experience with PHP, HTML, CSS, Javascript, and SQL Extensive knowledge of PHP 8.2 and proficiency more »

Head of Technology Travel Industry experience preferred Competitive Salary Moorgate – City of London Kenwood Travel is an award-winning travel business based in central London, with over 40 years of experience. We are a dynamic, innovative and ambitious business looking for a candidate who is passionate about technology. Our … for innovation and align technology initiatives with business objectives. · Works closely with the Head of Growth and Strategy to obtain a best-in-class customer facing website in terms of both customer experience and technical performance. Team Development: · Supports and trains team members to enhance overall IT … capability and ensure alignment with business goals. Required Skills & Experience: · Proven experience in a senior role within technology, preferably in the travel industry. · 5 years experience in building and managing complex software systems and integrations with third party systems. · In-depth knowledge of IT systems, applications, and more »

Workplace Experience Host About The Role: A highly self-motivated and passionate customer service team player with a great attention to detail. The key focus for this role will be to create a single and visual point of contact for Client visitors and employees and to act as … as well as representing the Client and JLL values in appearance, presentation and manners. You will take ownership and manage the front of house experience, oversee the desired behaviours, help orient and settle new and visiting staff and support the facilities management team in providing a great workplace experience … ability to proactively support the needs of our staff, clients and business partners. You will be instrumental in ensuring the workplace delivers a great experience for visitors and staff, your ownership of the workplace by making sure you have happy customers in your community and your ability to proactively more »

with our clients and provide expert guidance in selecting and utilising the most suitable marketing and advertising tools to effectively meet their commercial and customer experience goals. Youll be working primarily with one of our longstanding automotive clients, who are undertaking a range of digital transformation projects across … marketing and customer experience. You will also work on other consultancy engagements across a broad range of industry sectors. These projects vary in scope but generally involve project management, supporting vendor selections, solution design, change management, requirements gathering, gap analysis and more. You will be a skilled problem solver … and a collaborative partner with extensive experience in providing solutions consultation. Having excellent project management skills and a deep understanding of how platforms integrate into the client's technical architecture is essential. You will be equally comfortable working as part of a multi-disciplinary team or as a sole more »

service improvement Performance * You will have a curiosity that will lead you to interrogate all technology, processes and data for opportunities to improve stability, customer experience and quality. * You will manage your own workload proactively and understand escalation processes. * Your primary focus will be on driving incident reduction … challenges, best practice, etc. * Strong operational relationships with Infrastructure platform support to contribute towards continued stability and availability of production services. Preferred Qualifications and Experience * Degree qualified or Bachelor's Degree in IT * 3 to 5 + years' experience in Risk and/or Finance application support Lead … Role * Preferred experience working in a function of Risk and/or Finance investment banking and understands the need for control in a banking environment * Business knowledge for Credit and Market Risk will be an advantageous * Evidence of progression and consistency in career to date. Technical skills, exposure or more »

service improvement Performance * You will have a curiosity that will lead you to interrogate all technology, processes and data for opportunities to improve stability, customer experience and quality. * You will manage your own workload proactively and understand escalation processes. * Your primary focus will be on driving incident reduction … challenges, best practice, etc. * Strong operational relationships with Infrastructure platform support to contribute towards continued stability and availability of production services. Preferred Qualifications and Experience * Degree qualified or Bachelor's Degree in IT * 3 to 5 + years' experience in Risk and/or Finance application support Lead … Role * Preferred experience working in a function of Risk and/or Finance investment banking and understands the need for control in a banking environment * Business knowledge for Credit and Market Risk will be an advantageous * Evidence of progression and consistency in career to date. Technical skills, exposure or more »

an Information Technology Consultancy and solution provider. They partner with market leading software and system companies and create and implement customised and cost-effective customer experience and CRM strategies as well as team management solutions for their clients. About The Role Identify and add qualified prospects to the … outreach, networking events and client visits Develop and maintain client relationships Develop and maintain strategic partnerships to grow the business Gather useful information from customer and competitor data Make and give presentations to prospective clients and internal executives Drive the end-to-end sales process Prepare and submit sales … contracts Your Experience & Skills A minimum of two years' experience in a Business Development Representative role within SaaS is required. Familiarity with Asana is beneficial. Proficiency in English is necessary, and knowledge of German is advantageous. The candidate should possess strong customer engagement and presentation skills, capable more »

in driving the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with … with optimisation tools and platforms, preferably Webtrends Optimize Experience using data analytics tools, preferably GA4 and Crazy Egg Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills Previous experience in Financial services industry more »

Staff Engineer Working with a leading tech & data company as part of an innovative team working on customer journey building and managing legacy estates. This is a permanent role based in Central London with a hybrid working model. Platforms/Frameworks: Node Express C#.NET Docker Kubernetes Cloudflare AWS GitLab … standards and processes across the organization, providing technical input into planning. Take a risk-based approach to decision-making, ensuring compliance with regulatory frameworks. Experience: Experience with all/most of the tech stacks mentioned above Strong ability to deal with high volumes of data Must have great … soft skills and ability to work across the business, dealing with non-technical stakeholders Experience leading engineering teams towards a shared technical vision. Proven track record in making architectural decisions that meet customer and commercial needs. Strong influencer and negotiator, adept at managing stakeholder relationships. Proficiency in building more »

Job Type: Contract (18 months) My client is at the forefront of revolutionizing retail operations, bringing cutting-edge technology and innovative solutions to redefine customer experiences. As we embark on our journey to elevate our operations to the next level, we are seeking a talented Retail Supply Chain Lead more »

and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in more »

revolutionised the hospitality sector with their multi-award winning and globally acclaimed social gaming concepts married with their fun and eclectic venues. Pioneering new customer experiences across multiple sites across the UK, USA and Australia, their dynamic technology team – the driving force behind their success – is looking for a … Synapse, Logic Apps, and Function Apps etc. SQL Server, including Store Procedures, T-SQL, or similar enterprise database toolset. Familiarity with RESTful APIs. Extensive experience with various data sources and technologies. Proficiency in PowerBI and Power Query. Software development experience in relevant languages such as C# or Python. … Knowledge of Data Modelling and associated tools like SQLDBM.com. Experience using MS Dynamics or similar ERP systems. Desirable Qualifications: Experience within the Hospitality industry. Leadership experience. Familiarity with Azure DevOps or similar development lifecycle management tools. Company Values: We embrace innovation, constantly seeking opportunities to invent and improve. more »

My client are a leading retail organization dedicated to delivering exceptional customer experiences and innovative solutions. With a strong commitment to leveraging cutting-edge technology, we are seeking a highly skilled and motivated Functional SAP S/4HANA Consultant to join our dynamic team. Job Description: As a Functional … the retail sector, you will play a pivotal role in driving the implementation and optimization of SAP solutions to enhance our operational efficiency and customer satisfaction. Working closely with cross-functional teams, you will analyze business requirements, design tailored solutions, and ensure seamless integration with existing systems. Your expertise … SAP technologies and industry trends to drive continuous improvement and innovation. Requirements: Bachelor's degree in Computer Science, Information Systems, or related field. Proven experience as a Functional SAP S/4HANA Consultant, with a focus on the retail sector. In-depth knowledge of SAP S/4HANA modules more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

here at Sky. The Display Engineer will be a key player in realising Sky’s vision of delivering the best Glass to Glass content experience on the planet. A place where our customers can effortlessly access the best entertainment at the highest quality. What you'll do: Collaboration - Learn … Complementary graduate level expertise in one of the following fields: Broadcast/Content engineering, Colour/Image Science, Chemistry, Physics Electronic Engineering, or strong experience within a relevant Engineering area, work multi-disciplined technical teams. Motivation to develop new knowledge across a wide range of disciplines – from image and … display engineering, through to automated testing and hardware assessment. With a passion for delivering excellent looking, innovative, immersive TV to the customer Knowledge of global video systems and standards including PAL, NTSC, REC.709, BT.2020. BT.2100 etc and glass to glass video and audio production and distribution methods and workflows more »

Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »