1 to 25 of 79 Customer Insight Jobs in England

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be responsible for improving and expanding the use of customer profiling and segmentation to ensure the … delivery of customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or more »

A revolutionary customer strategy, CX and insights consultancy underpinned by unique AI analytics technology and data. The employer: Our client is a revolutionary Customer Strategy, Customer Experience and Customer Insights Consultancy underpinned by a unique AI Analytics software platform. The business is in a phase of … with a push to “scale at pace” Working with several major UK brands including leading names in financial services and retail Unique capability enhancing customer experience and customer growth working across technology, data analytics, business transformation and strategy Leadership and expertise across the end-to-end customer marketing process, from insight and strategy to execution and optimisation Innovative techniques that use company data to better inform strategy, decision-making, improve marketing investments, and automate processes A well-established and highly successful firm with 40+ employees The role: As a result of this growth, they are more »

Senior Insight Analyst/Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst/Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our … largest projects. Reporting to the Insights Lead, you will be responsible for analysing digital behaviour in order to provide key, actionable insight and critical recommendations to our clients. This is more than just an insight role; it’s an opportuniy to help shape the digital and business strategies … or Microsoft tool suite to leverage other type of data in your analysis What you’ll be doing: Creating measurement plans that identify the customer behaviour to be tracked (you will work closely with our implementation analysts for this) Establishing detailed reporting and visualisations that help our clients understand more »

develop a positive, open, and honest working environment for all. This role is to create and execute the CRM plan which meets both our customer and commercial targets, delivered accurately and to schedule. This role plays a significant part in ensuring we deliver a world-class customer experience … increased customer lifetime value and maximises upsell and cross-sell opportunities through various customer touchpoints and communications channels. If you thrive on working in a busy environment and like to get your sleeves up and hit the ground running this could be the role for you. What’s … deployment and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customer onboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve these processes more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking a customer data platform product manager, to join their global customer insights team. You will be responsible for leading the development of their customer data platform. The ideal candidate will understand customer … gap between business and technical teams. Responsibilities: Bridge the gap between the business and IT; ensure all requirements are documented, understood, and delivered. Own customer data platform development and product roadmap, promoting its value proposition and communicating new features to internal stakeholders. Manage customer data platform implementation process … Partner and collaborate with regional customer insight teams in US and EMEA, managing best practice communication and guidelines. Serve as the first point of contact for platform-related questions and support resolution of data issues. Understand consumer privacy regulations like GDPR and work with DPO, legal, engineering, and more »

RTM). Our ambition is to make the civica.com the leading global sales and service channel – helping delivery high quality MQLs and improving the customer experience. You will be responsible for building our website development strategy to support our business growth ambitions. You will be expected to track KPIs … the role holder will need to partner with the wider organisation, particularly marketing, product and sales enablement functions. You will work with colleagues in customer insight, planning, product marketing, brand & influence, campaigns and operations to deliver on that plan. Whilst you will not have direct line management responsibilities … the delivery and rollout of a new global website. Define, build and manage the website product roadmap – covering key value journey adds, integrations and customer journey improvements. Partner with our Marketing Technology Product Manager to ensure we can leverage and integrate out wider MarTeck stack to optimise one of more »

Senior Insights Analyst - Digital/Customer/Product 🚀 Start-up Beauty and Self-Care 🚀 ***Client cannot offer visa sponsorship*** 📍 Join a disruptive challenger beauty brand that is in a phase of ferocious growth! 📍 You will have the opportunity make a real name for yourself working very closely with c … move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £65,000 - £75,000 Location: Hybrid/London This recognisable start-up brand are looking to hire … a Senior Insight Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »

Position : Customer Experience Transformation Director Industry : Management Consulting Vertical : Pharmaceutical, Bio Tech and Life Sciences Location : UK Wide - Various Locations Package : Package up to £230K (including benefits and bonus) dependent on experience Background Our client is a market leading Top Tier Global Consulting firm. With offices in nearly … Pharmaceutical, Bio Tech and Life Sciences sector and as such are looking for a new Consulting Director to join the team focussed on the Customer Transformation competence area Role This is a classic C-Suite consulting role – blend of (remote, office and client location), where you will have the … as a thought-partner to clients, helping them to shape ideas and solve complex problems through building trust, advocacy and confidence with senior level Customer/Commercial leaders. Typical areas of project program work will include Customer and experience strategy - Customer growth strategy, Customer segmentation, Experience more »

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an … Agile methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates more »

Dynamics 365/D365/CE/Product Analyst/Customer Engagement/Sales/Customer Insight/Power Apps/Power Automate/JavaScript Gravitas continue their support for a leading Non-Profit Organisation on their search for an experienced D365 Product Analyst. You will be more »

right people to help them with that change. Key Responsibilities: Trading Strategy: Develop and execute a comprehensive E-commerce trading strategy to drive sales, customer acquisition, and retention across a multitude of online brands Category management : Drive E-commerce growth through a clear category strategy that informs new product … category development. Understand seasonal trends, customer appetites and leverage margin opportunities at a category, range and product level. Marketing & Promotions: Ownership of trading calendar, its execution and oversight of key trading channels that support the delivery of the trading plan, including trade email campaigns and on-site merchandising. Brand … Establish core brand principles and evolve a trading plan to support broader marketing activities, putting E-commerce trading at the heart of the organisation. Customer insight - Work with existing agency partners and the wider marketing team to understand the customer in order to identify trading opportunities across more »

right people to help them with that change. Key Responsibilities: Trading Strategy: Develop and execute a comprehensive E-commerce trading strategy to drive sales, customer acquisition, and retention across a multitude of online brands Category management : Drive E-commerce growth through a clear category strategy that informs new product … category development. Understand seasonal trends, customer appetites and leverage margin opportunities at a category, range and product level. Marketing & Promotions: Ownership of trading calendar, its execution and oversight of key trading channels that support the delivery of the trading plan, including trade email campaigns and on-site merchandising. Brand … Establish core brand principles and evolve a trading plan to support broader marketing activities, putting E-commerce trading at the heart of the organisation. Customer insight - Work with existing agency partners and the wider marketing team to understand the customer in order to identify trading opportunities across more »

move the business forward through the use of data-driven decision-making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions This recognisable start-up brand is looking to hire a Senior Digital Marketing Analyst to support the existing … Head of Data & Analytics, in continuing to enable the use of data to drive decisions across marketing, customer, product and digital marketing performance. This subscription-based business has already made waves in the beauty and self-care industry, challenging major global brands with their vegan, ethical and cruelty-free more »

JSON, XML, JavaScript ) and SQL. Proficiency in C# and OOPS concepts. Bonus points for experience in Microsoft Azure, Power Apps, Portal, Field Services, and Customer Insight. Education and Certifications: Degree-level education or equivalent. TOGAF certification is the bee's knees. Certified in Agile methodologies. Microsoft Dynamics 365 CE more »

the ContraForce Platform by building a globally led, digital-first scale organization aligned with customers and partners. Dedicated to one of the fastest growing customer segments, the Service Provider Growth organization is committed to delivering the global digital scale engine for our business -- this is where you come in. … achieving their business objectives through best-in-class digital engagement. Diverse and Inclusive, wellbeing, sustainability, giving and learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the ContraForce Sales organization and the value we … engage digitally to help solve their business problems. We are looking for a Director of Partners for EMEA who specializes in Security Operations for customer solutions. You will work with partners and customers to prospect for and initiate the sales engagement for ContraForce’s capabilities and platforms. ContraForce continues more »

will be a valuable member of the team helping them to implement Snowflake as their main Cloud source as well as enhancing their overall customer experience.The ideal candidate must have:Strong data engineering experienceExperience with SnowflakeExperience with Amazon Web Services (AWS)Strong Python experienceMatillion (ETL & ELT) experienceData Visualisation experience … ideally Power BIStrong SQL experience Retail or consumer/customer insight experienceExcellent communication skillsUnfortunately, the role will not be providing sponsorship at this time.If this sounds of interest and you believe you are a good fit please click through and apply!Carbon60, Lorien & SRG - The Impellam Group STEM more »

commercial update of their proprietary AI driven robotics. With huge financial backing from multi-million-pound business investors, they're already accumulated a healthy customer base across the Food & Beverage industry making a name for affordable automation to the masses. But they need you to take it to the … with stakeholders at all levels, from Production Manager through to CFO Attend select industry trade shows to promote the company (UK and overseas) Feedback customer insight to the product team Customer site visits (approx. 80% of your time) On offer to you is: A competitor salary of more »

will be a valuable member of the team helping them to implement Snowflake as their main Cloud source as well as enhancing their overall customer experience.The ideal candidate must have:Strong data engineering experienceStrong analytics experience Experience with SnowflakeExperience with Amazon Web Services (AWS)Strong Python experienceMatillion (ETL & ELT … experience - Power BIExperience scripting with Javascript Strong SQL experience Experience translating data to stakeholders and other senior members of the businessRetail or consumer/customer insight experienceExcellent communication skillsUnfortunately, the role will not be providing sponsorship at this time.If this sounds of interest and you believe you are more »

starting as soon as possible. You will be responsible for maximising business opportunities through reporting on insights and performance across marketing. Key Duties: Develop customer insights Use insights to provide guidance for marketing opportunities Collate, analyse and present data to the wider business Ensure accurate data is recorded on more »

engagement on the DSF channels, particularly Twitter and LinkedIn, grow the community and interact with its members * Conduct market research to identify trends and customer insights * Help to coordinate marketing events such as workshops and webinars * Utilise marketing tools to track campaign performance and optimise results Skill Requirements ‍Essentials more »

growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus more »

adept at juggling multiple projects across international teams. What You'll Do: Leading website evolution, shaping consumer and enterprise solutions. Uncover opportunities using data, customer insights and industry standards. Collaborate on various research types, from audits to user testing. Translate requirements into compelling user stories. Influence stakeholders with clear more »

positioning based on comprehensive insights across the entire spectrum of company products. Strategize and execute product launches, establishing clear KPIs to gauge success. Channel customer insights/feedback and both primary and secondary research into the product development/improvement roadmap. Collaborate effectively with internal teams, including developers, engineers more »