Customer Service Jobs in Kent

1 to 25 of 62 Customer Service Jobs in Kent

Helpline Adviser Tier 1

Dover, Kent, South East, United Kingdom
Hybrid / WFH Options
BluetownOnline Ltd
in supporting individuals and families who are seeking asylum in the UK. The successful candidate will be client focused, have demonstrable experience delivering great customer service, and have a high level of resilience which is key when supporting our vulnerable clients. Duties and Responsibilities: Efficiently and empathetically handle … swiftly Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients Work collaboratively as part of a team to achieve organisational targets … up within the requisite time scales and undertake any necessary administrative tasks in relation to the work Experience and Skills: ? Proven experience providing exemplary customer service skills/background with a minimum of 1 year's employment history Demonstrable experience of working in a pressured environment and meeting more »
Employment Type: Part Time, Work From Home
Salary: £26,000
Posted:

Field Service Engineer

Dartford, Kent, South East, United Kingdom
Future Engineering
Field Service Engineer Dartford £35,000 to £42,000 Basic + Specialist Training + Bonus (£000's) + Company Car + Healthcare + Stability + Benefits = £50'000 Package Receive continuous training to become a technical expert working for a company at the forefront of technology in the scientific … and medical industry. Great opportunity to join a world leading company where you'll be continually growing and developing as a field service engineer. Work for this market leading company who specialise in scientific/medical machinery as well as instrumentation, calibration and analytical equipment. Due to continued growth … they are looking to recruit a field service engineer who is looking to become a technical expert within a high tech industry. This is a great opportunity to receive specialist training in an exciting industry! Your role will include: * Field Service Engineer role covering mostly a regional area more »
Employment Type: Permanent
Salary: £40,000
Posted:

White Goods / Domestic Appliance Engineer

Tunbridge Wells, Kent, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance … Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be considered for further roles more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Site Service Engineer, Medical Sterilisation Systems

Sevenoaks, Kent, South East, United Kingdom
TRS Consulting
Site Service Engineer, Medical Sterilisation Systems ** Washer disinfectors, autoclaves, sterilisation systems ** Basic Salary up to £45,000 ** An opportunity for a service engineer with experience of sterilisation systems, autoclaves or washer disinfectors to join a market leader with excellent training and career opportunities** The Role - Site Service Engineer, Medical Sterilisation Systems Following expansion, they seek to recruit a customer focused Service Engineer, responsible for the service, repair and general maintenance of their range of highly advanced sterilisation and endoscope washer disinfectors. Your Background - Site Service Engineer, Medical Sterilisation Systems To be considered … for this exciting role you must be able to demonstrate: A strong background working in a field service or technical support role Previous experience working on sterilisation systems, medical/laboratory autoclaves, endoscope washers or washer disinfectors HTM 2030 or HTM 2010 qualification would be advantageous Impeccable customer more »
Employment Type: Permanent
Salary: £40,000
Posted:

Helpdesk Engineer

Kent, England, United Kingdom
Hybrid / WFH Options
La Fosse
in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »
Posted:

Receptionist

Tonbridge, Kent, South East, United Kingdom
Oakland Central Ltd
strong IT skills and the ability to handle confidential information with discretion. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, then we want to hear from you! Apply now. We offer some excellent rewards & benefits including: We offer all team members … Milestone Birthdays - get an EXTRA day off to celebratethat special birthday. Company sickpay which is over and above the statutory entitlement. (subjectto length of service) Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C's apply). Recognition and staff appreciation initiatives. Long service … team that visitors or people telephoning the home will probably speak to. You will therefore play an important role in providing the highest possible customer service to our residents and their families. The Receptionist also reports into the Home Administrator, so will provide valuable administrative support in ensuring more »
Employment Type: Permanent
Salary: £12 per hour
Posted:

Receipt and Distribution Operator

Canterbury, England, United Kingdom
Randstad Delivery
We have a temporary role available within William Harvey Hospital. This role is ideal for someone with the ability to work independently and strong customer service, IT and data Entry skills. The successful applicant will be responsible for supporting a stock management department within the NHS, where accuracy … literacy and able to use a computer Strong verbal and written communication skills The ability to manage own workload and prioritise tasks independently Excellent Customer Service skills Comfortable handling heavy and bulky items and conducting Manual Handling Minimum of GCSE C in English and Maths Desirable requirements: Previous more »
Posted:

Service Desk Analyst

Maidstone, Kent, South East, United Kingdom
Pearson Whiffin Recruitment Ltd
Service Desk Analyst 3 Month contract, technical skills covering O365, Windows 10/11 and Azure with any knowledge of networking, firewalls and security a real advantage. Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to … also potentially be the opportunity to work with the infrastructure team on network issues. Required Skills and Experience: Previous experience of working on a service desk support users and senior management. Experience of Windows 10/11 Desktop Operating Systems, O365 and Azure Knowledge of networks including WIFI, Switching … Routing, Firewalls and security products an advantage. Strong customer service practices. Any industry certification such as CompTIA preferred but not essential. more »
Employment Type: Contract
Rate: £160 - £180 per day
Posted:

1st / 2nd Line Support Engineer

Maidstone, Kent, South East, United Kingdom
The Fortune Group (Recruitment) Limited
MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email … customers with basic network and connectivity problems. Escalate complicated technical issues to the appropriate internal teams for resolution. Ensure timely and accurate recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking/… non technical individuals. Outstanding problem-solving skills and the ability to think analytically. Ability to work both independently and within a team environment. A customer focussed approach with a passion for delivering high-quality support. Benefits: Competitive salary Opportunity to develop and grow your technical skills within a supportive more »
Employment Type: Permanent
Salary: £25,000
Posted:

Systems Support Analyst

Kent, England, United Kingdom
Franklin Bates
as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach more »
Posted:

System Support Analyst

Tonbridge, Kent, South East, United Kingdom
Franklin Bates Limited
as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach more »
Employment Type: Permanent
Salary: £40,000
Posted:

1st Line Support Engineer

Dartford, Kent, United Kingdom
Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Salary: £25,000-£30,000 Location: Kent Role & Responsibilities: Provide desk-side and remote based … Office 365, Windows 10/11, VPN Familiarity with basic networking principles and troubleshooting - DNS, DCHP, TCP/IP Passionate about IT and providing customer service If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

1st Line Support Engineer

Dartford, Kent, South East, United Kingdom
Movement8 Ltd
business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

Desktop Support Specialist

Dartford, England, United Kingdom
Movement8
business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »
Posted:

Project Manager

Maidstone, Kent, South East, United Kingdom
Hybrid / WFH Options
Tarmac Trading Limited
for operational production and business growth across Tarmac. As the Project Manager you will ensure the project surfacing operations run safely, delivers first class customer service to our clients, drives efficiency improvements throughout the scheme and looks to maximise financial returns for Tarmac. You will plan, create, manage more »
Employment Type: Permanent, Work From Home
Posted:

Assistant Technical Officer, Pharmacy Aseptic Services

Canterbury, United Kingdom
East Kent Hospitals University NHS Foundation Trust
and undertake any training identified to develop expertise in aseptic skills, where training needs have been identified. To contribute to the quality development and service improvement of the unit by continuous review of processes. To unpack deliveries and participate in stock control and stock counting. Help manage workload according … description Job responsibilities Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'. Person Specification Experience Essential Customer Service Desirable Previous hospital experience Skills Essential Good communication skills Good interpersonal skills, diplomacy, tact and awareness of others Excellent organisational skills Prioritise … equivalent Desirable NVQ2 in Pharmacy Services or evidence meeting GMP standards Other Essential Upholds and models Trust Values Desirable Willing to be flexible to service needs Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it more »
Employment Type: Permanent
Salary: £22383.00 a year
Posted:

Senior Desktop Support Engineer

Kent, England, United Kingdom
Cantium Business Solutions
make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support and compliance with predetermined service standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This interface comprises incident documentation … updates, known errors, changes in availability, new facilities What we need from you 4 – 5 years experience working in a relatable role Expert in customer service techniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of IT services In depth … Ethernet and IP configuration In depth knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes used within own organisation Analytical thinker with a keen eye for detail About Cantium Business Solutions Cantium Business Solutions is a back-office more »
Posted:

1st Line Support Engineer

Maidstone, Kent, South East, United Kingdom
Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service. You will take ownership of incidents and requests assigned to you and manage them through to resolution. Role & Responsibilities: Provide desk-side and … Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows 10, VPN Passionate about IT and providing customer service Overview: £28,000-£30,000 depending on skills and experience 24 days holiday + bank holidays Workplace pension scheme Internal Trainings Company more »
Employment Type: Permanent, Work From Home
Posted:

Lead Technical Equipment Co-ordinator (Prosthetics)

Kent, United Kingdom
Kent & Medway NHS & Social Care Partnership Trust
we would like to hear from you. Main duties of the job You will be managing a range of technical equipment across the Prosthetic Service This will involve managing quality assessment, maintenance, servicing and repair processes of the Services technical, medical, clinical and assessment specialist equipment. This will include … square miles. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief … Desirable Experience of H&S, COSHH, M&H, Risk Time management/communication Essential Ability to work with competing demands throughout the day Desirable Customer Service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

Software Developer

Stansted, Birchanger, Essex, United Kingdom
Solus Accident Repair Centres
have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »
Employment Type: Permanent
Salary: £45000 - £57000/annum
Posted:

Senior 2nd Line Support Engineer

Kent, Weavering, United Kingdom
Pearson Whiffin Recruitment Ltd
Senior 2nd Line Support Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity and achieve … laptops, servers, and network infrastructure. Install, configure, and maintain operating systems and software applications. Perform hardware and software upgrades as needed. Collaborate with the service desk team to ensure timley resolutions of client issues. Document and maintain accurate records of client requests and resolutions in our ticketing system. Assist … proactively identify and address potential issues. Stay current with industry trends and emerging technologies to provide valuable insights and recommendations to clients. Provide excellent customer service and maintain a positive client relationship. Essential Skills & Experience: Previous experience in IT Support/Helpdesk Role. Previous experience leading a team. more »
Employment Type: Permanent
Salary: £27500 - £35000/annum
Posted:

2nd Line Support Engineer

Dartford, Kent, South East, United Kingdom
Hybrid / WFH Options
Movement8 Ltd
business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. With a long-standing expertise in Microsoft products, remote working, networking, and data storage, they are building one of the most sophisticated Cloud platforms available to small & mid-sized businesses. The companies aim is to help businesses transition to the Cloud, with solutions that … help businesses cut costs, increase service levels, boost productivity, and achieve a competitive edge through increased mobility. Partnering with some of the biggest vendors in the industry they aim to deliver best in class security, networking, and storage solutions. Tech stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

CRM Analyst

Dartford, Kent, South East, United Kingdom
The Talent Partnership
lies in the mastery of the company's CRM system, specifically HubSpot. The successful candidate will be entrusted with the collection and analysis of customer data, discerning trends and patterns that will inform strategic decisions. A meticulous eye for data integrity is paramount, ensuring the CRM system remains a … reliable cornerstone for the business. Adept at navigating the intricacies of HubSpot, the CRM Analyst will unlock valuable insights into customer interactions, empowering the company to refine its marketing, sales, and customer service initiatives. The ideal candidate will bring a proven track record in a B2B environment more »
Employment Type: Permanent
Salary: £45,000
Posted:

BEMS Support Engineer - Kent

Swanscombe, Kent, South East, United Kingdom
TechVault Talent Ltd
systems to ensure the smooth operation and will have experience andknowledge of Siemens Desigo XWorks. What you will be doing: As a BMS Support Service Engineer you will be conducting proactive and reactive maintenance, diagnosing faults, and carrying out remedial works to rectify issues on building control systems in … accordance with the service level agreement, this includes carrying out small repairs & remedial works. You will be part of the team that responds to customer service calls in the event of a system failure as well as providing routine inspections of BMS equipment to ensure optimal performance … of driving your own car and being paid a monthly car allowance Employee owned company, which you would become part of after 12 months service A contributory pension scheme (the Company contributes 6% of your basic salary) Free private medical insurance with BUPA Life assurance of 4 x annual more »
Employment Type: Permanent
Salary: £40,000
Posted:

Lead Product Owner

Chatham, England, United Kingdom
Intec Select
+ 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS … with the organisation and SMEs to develop and execute the company’s desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate … products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in one more »
Posted:
Customer Service
Kent
10th Percentile
£22,100
25th Percentile
£23,250
Median
£30,000
75th Percentile
£41,500
90th Percentile
£48,000