Support Analyst
Market Harborough, Leicestershire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Ortolan group
requests cannot be resolved, escalating issues to the development team with appropriate information about each issue. Recording and analysing support usage details using our FreshDesk software Creating and contributing to procedures for handling recurring support requests Monitoring and reviewing technical support performance to identify areas for improvement Sending software updates more »
Employment Type: Permanent
Salary: GBP 25,000 Annual
Posted: