1 to 25 of 28 Help Desk Support Jobs

Immediate need for a talented Italian Customer Support and Help Desk Support (Italian) . This is a 06+ Months contract opportunity with long-term potential and is located in Livingston Scotland (Hybrid). Please review the job description below and contact me ASAP if … installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Key Requirements and Technology Experience: Associate's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills more »

Role: Help Desk Support (Italian) Duration: 6 plus month Location: Livingston, 2 days office in a week, United Kingdom Inside IR35: Yes Inside IR35 Job Description: The main function of a Technical Service Desk Analyst is to provide technical assistance to computer system users. A … typical technical service desk analyst is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform … installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Qualifications: Associate's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills, customer service and interpersonal more »

Role: Help Desk Support (Italian) Duration: 6 plus month Location: Livingston, 2 days office in a week, United Kingdom Inside IR35: Yes Inside IR35 Job Description: The main function of a Technical Service Desk Analyst is to provide technical assistance to computer system users. A … typical technical service desk analyst is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform … installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Qualifications: Associate's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills, customer service and interpersonal more »

Our client, (the Spotlight Sports Group) is looking for a friendly, engaging entry-level Service Desk Support Engineer to provide professional and proactive service in their busy London office. You’ll be joining their onsite IT service desk team and supporting colleagues with end-user support … doing: Assist in administering user accounts using Active Directory for our Windows network, Google Admin for Gmail and Google Docs, and in-house systems. Help oversee mobile device assets, providing support and logging their status throughout their lifecycle. Assist with managing orders for consumables, hardware, and software. … Help keep support and operational procedure documents up to date. Support maintaining the Configuration Management Database for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post's newspaper production, B2B, and more »

to provide sustainable solutions globally? Based in the outskirts of Edinburgh you will work in a hybrid fashion (2-3 days onsite) and support several end users from an IT support perspective. You will act as the IT helpdesk providing first and second line technical support … to a number of users across the UK working in the various hubs. For this, you will have experience providing this type of support in a previous role and be well versed in supporting Microsoft technologies (365, SharePoint, Teams etc) You will get the opportunity to support more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a … 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk … and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff clearly to ensure understanding. Ensure the Service more »

IT SERVICE DESK SALARY - £25,000 - £30,000 + EXCELLENT BENEFITS + BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an IT Support/IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge … number of satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1. What you'll need to succeed On a day to day basis you will be responsible for answering phones, logging tickets … and providing technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary. The Hiring Manager will be looking to shortlist from candidates who can demonstrate the following key skills & experience: A huge passion for IT and more »

1st Line Service Desk/Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover … the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a motivated Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy more »

Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. … as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. unresolved calls to appropriate support team member. incident resolutions and maintain logs of the issues handled or escalated. with … vendor support contacts to resolve technical issues within the desktop environment. procedures and standards to improve the efficiency and effectiveness of the help desk. The right person will have a good mix of: minimum of 2 years' experience in a helpdesk or technical support role. more »

Responsibilities You will provide support to the IT … Hardware and Software Asset Manager in all areas of IT asset administration We ask that you have administration, organisational and customer service skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. You will be based in Bury St. Edmunds and you will more »

Unleash Your Technical Prowess in an Exciting MSP Environment! Are you a tech-savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of Office 365, Windows, Active Directory, and more »

An excellent opportunity has arisen to work alongside a well-established service desk team in Portsmouth. The role will see the applicable candidate assisting the IT support within locations across the south of England. Guided by a very experienced managerial team this company prides itself on its … team ethos and benefits from a number of experts within the field. Technical Know-How of VoiP O365 Ticketing Support Cloud Windows Server Active Directory Networking Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your more »

Essential Duties and Responsibilities Work as part of the 11x7 Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant … appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction more »

Helpdesk Support Engineer £20k - £30k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team. Our client is looking … Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve … following job titles: IT Support Engineer, Apple Support Engineer, 2nd Line Support, 3rd Line Support, Helpdesk Support Engineer Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role more »

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. more »

Role: IT Helpdesk Support Location: Farnborough Salary: £45,000 - £49,000 + Benefits Are you an IT Support Specialist looking for a new challenge? Do you have experience with both hardware and software support? If this sounds like you and you want to work … for a leading manufacturing business with a fantastic working environment then read on… The responsibilities of the IT Helpdesk Support are as follows: Help desk, first line technical support for hardware and software End-user training Daily data centre operations Installing systems and software … Performance statistics generation Creating and maintaining user profiles Liaising with suppliers and end-users The successful IT Helpdesk Support will have the following skills/experience: In depth knowledge of Windows XP operating system Microsoft Office Package Windows 2003 active directory security IT technical problem solving and a more »

IT Helpdesk Support - Active Directory - M365 - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with fulfilling service requests that are logged … to achieve team and departmental SLA's and KPI's. Take responsibility for continuous self-development and own learning, progressing to tier two support an outstanding and professional support to specific areas of the business Experience of the following systems/technologies: Creating and administering Starter more »

Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk Support Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk Support Engineer Egham/Staines Salary up to £25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a Helpdesk Support Engineer to … for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will … have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end more »

MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be worked on a Hybrid Basis - initially … wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a … domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple more »

excellent new opportunity! Hours: 08:00-17:00 Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/Service Delivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to more »

IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support … Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project more »

Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: Provide first-level contact and problem resolution for all users with software and application … problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Escalate unresolved calls to appropriate support team member. Document incident resolutions and maintain logs of the issues handled or escalated. Work with … support contacts to resolve technical issues within the desktop environment. Recommend procedures and standards to improve the efficiency and effectiveness of the help desk. The right person will have a good mix of: A minimum of 2 years' experience in a helpdesk or technical support more »

£180 per day 8 weeks in total Torquay Job Specification Changing passwords in the solution (currently things are either default or not that complex for ease of install)Documenting the use of the system for backup tasksUpdating the full stackSetting more »

Working alongside the existing support team members in a friendly and relaxed environment, teaching you everything you need to know. You will receive all forms of training to ensure you can perform to the best of your ability. This is a great way for you to obtain knowledge … and start a career in IT whilst gaining great qualifications along the way. Role Provide 1st line support and best efforts at 2nd line support Manage incoming support calls and emails Create incidents on ticket system Configure new desktops and laptop Troubleshoot network & WiFi … Grade 4/C (Desired) About the Employer DCS associates dcs associates is a managed service provider based in Chippenham, we provide IT support and telephony to a wide range of businesses. At the core, however, we have over 30 years’ experience specialising in supporting the hospitality industry. more »