priorities for the team. Develop, implement, and maintain a comprehensive service management governance framework that aligns with industry standards (e.g., ITIL, ISO/IEC20000) and supports the organization's objectives. Collaborate with senior management and key stakeholders across the organization to ensure … to Class Pass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition / qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal / paternal leave benefits and family services Complimentary subscription to … the ability to inspire and lead teams towards achieving strategic objectives. Excellent knowledge of industry standards and frameworks such as ITIL, ISO/IEC 20000. Strong analytical and strategic thinking skills, with the ability to develop and implement effective service management governance strategies. Exceptional communication more »
junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and … Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents / investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience working in IT. Strong, first-hand experience of designing, building … supporting Enterprise solutions. Experience in the full product lifecycle including Concept generation, Design, Build and Support essential. Interpreting, understanding, and solving complex technical problems / incidents. Strategic thinker capable of looking at the ‘big picture’ Ability to influence internal teams and customers. Consultancy / project delivery experience with more »
We're looking for a Service Architect to join one of our public sector clients. For full details, please apply here. Length: 3 months + possible 6 months extension Rate: up to £600 per day Ir35 status: Inside ir35 Location more »
