1 ISO/IEC 20000 Jobs in the North East

multiple technologies.Mentoring of junior team members.Consult with customers across a cross-team environment.Documentation and development of designs, processes, and procedures.Work within a structured ITIL / ISO20000 IT Service Management environment.Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions.Excellent presentation and reporting skills … on-site experience.Very strong verbal, presentation, and interpersonal skills are required.Project management skills with experience in stakeholder and communications managementEscalation points for major incidents / investigationsService Owner for several services e.g., Azure, DevopsQualifications7+ years practical experience working in IT.Strong, first-hand experience of designing, building, and supporting Enterprise solutions.Experience … in the full product lifecycle including Concept generation, Design, Build and Support essential.Interpreting, understanding, and solving complex technical problems / incidents.Strategic thinker capable of looking at the ‘big picture’Ability to influence internal teams and customers.Consultancy / project delivery experience with client facing backgroundStrong experience is both multi more »