Role: ITAssetManagement Job Type: Permanent Location: Reading, UK Ready to utilise your skills and experience in Customer handling? Are you passionate about end-to-end ITAssetManagement and IT hardware/SIM card lifecycle? Join us as an ITAssetManagement! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include … some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Be part of an exciting team where you will be challenged every day. Work closely with the range more »
COUNTY GATE STACEYS STREET, MAIDSTONE, KENT, England
CASEWARE UK LIMITED
An exciting opportunity awaits you to join our team as an Apprentice. We are seeking to enhance our UK IT department by bringing on board an IT Apprentice, who will directly report to the IT Manager - Europe and work closely with the UK Senior IT Technician. … installing, configuring, and imaging corporate devices such as laptops, and Macbooks. Role In this position, your primary responsibility will be to provide 1st line IT support to Caseware Staff across multiple regions in Europe and North America. This role is based at our UK office in Maidstone. Your tasks … will include handling IT queries and issues from Caseware staff, and effectively escalating complex issues to our IT Support Analyst while managing employee expectations. As the initial point of contact for all IT support matters, you will deliver 1st line support and some 2nd line support. Your more »
Company: SHI International Job Title: Graduate International Commercial Sales Account Manager Location: Milton Keynes Salary: £28k basic salary + Uncapped OTE Offering custom IT solutions for every aspect of your environment, our client provides innovative solutions and world-class support from over 30 offices throughout the US, UK, Ireland … Hong Kong and Singapore! Established over 20 years ago, they partner with thousands of businesses across sectors including Cloud Computing, Networking and Security and ITAssetManagement to name a few! In addition to being a leader in the industry, our client is ranked #67 on Forbes … competitive basic salary of £28,000 (rising to £30k after completion of apprenticeship) Uncapped OTE (£18.5k average in Y1!) Enrolment on a fully funded IT Technical Sales Apprenticeship- a fantastic opportunity to learn whilst you earn! Excellent progression and development potential Upon successfully completing ITTSA Apprenticeship (15 months more »
Job summary We have a fantastic opportunity for a Service Desk Manager, who will be responsible for the day-to-day management of the ESHT Digital Service Desk. The Service Desk is the first point of contact for our 8,000+ colleagues who may want to register a request … and Key Performance Indicators. Our ideal candidate will have experience of managing a customer facing service desk or call centre environment, be ITIL Service Management certified and have excellent written and verbal communication skills, with the ability to explain complex digital information in a way that both technical and … work with people at all levels Able to explain complex IT information so that it is understood by audience Knowledge of ITSM, ITAM and ISO9001 Able to analyse data and use this to inform service improvements Desirable Management of major incidents Attendance and participation in Change Board more »