Role: Onsite ITSupportEngineer Location: Houston, Texas (Onsite working - 5 days per week) Salary: Flexible dependent on experience, plus company benefits including pension and private medical cover An accomplished, Onsite ITSupport/Desktop Engineer is required for this superb opening to work … in our leading global client's expanding IT services division as they expand their portfolio of services. The ITSupportEngineer will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Role: The Onsite ITSupportEngineer will deliver quality IT services from the respective HUB more »
Role: Onsite ITSupportEngineer Location: Houstan, Texas, USA (Onsite working) Salary: Flexible dependent on experience We are working with a global, leading organisation who are in over 100 countries across the globe, who require an ITSupportEngineer based in Houston, Texas where … you will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, Root Cause Analysis and Resolution for all relevant tickets. You will also co-ordinate with the Service … Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good more »
ITSupportEngineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres … within the next few years and with all this growth, all of their IT will be brought in house! You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd … line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it's a great chance for you to get hands on with projects more »
ITSupportEngineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres … within the next few years and with all this growth, all of their IT will be brought in house! You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd … line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it's a great chance for you to get hands on with projects more »
Job Title – Senior ITEngineer/3rd Line Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly growing local … business! The main priority for any member of the team is to ensure clients are kept exceptionally happy and the Senior ITEngineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that … are unable to fulfil. Your role: Work on and resolve escalated helpdesk tickets Provide the client with advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard more »
Here at Harvey Nash we're pleased to be working exclusively with our client to recruit an ITSupportEngineer on a fulltime basis. The role will be to provide a range of 2nd and 3rd line support tasks via telephone, remote support and onsite. … have responsibility for troubleshooting desktop, server and network related technical issues, escalating to 3rd parties where necessary. Essential Skills/Experience: Provided end-user support for MS Windows, MS Office, and general desktop software/hardware. Performed Windows System Administration, particular Windows Server 2022, Windows 10/11, Active more »
We are Tela Technology Tela Technology are one of the UK’s largest independently owned communication solutions providers, with three individually operating divisions; Tela IT, Mobile Telephony and Unified Communications. We partner with globally recognised brands such as Microsoft, Vodafone, Gamma, Samsung and Google. Our customer-first approach is … ensuring we deliver products and services which will provide genuine benefit to their business and people, in addition to offering superior customer care. Tela IT is growing - we have achieved a lot in a small period of time, our most recent achievement was winning Infinigate's ‘Modern Workplace Partner … of the Year’ award for 2023, and more recently having won ‘Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our ITSupport team, which requires a professional, likeable and thorough 2nd Line Technician more »
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities … To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery … analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures more »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Nine Twenty
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities … To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery … analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures more »
