1 to 7 of 7 IT Support Jobs in Suffolk

Title: IT Support Engineer Location: Ipswich, UK Sector: Food & Beverage Salary: Competitive + benefits Contract: Permanent SciNova are excited to be partnered alongside one of the UK's fastest growing Food & Beverage organisations - They've recently built a state-of-the-art facility in the Ipswich area and … themselves on fostering a collaborative and growth-oriented work environment where employee development is a priority. If you are a tech-savvy, well-rounded IT support expert and interested in working in a people-led culture, get in touch today. Role responsibilities: Provide first-line technical support … a timely and efficient manner. Diagnose and troubleshoot network, server, and workstation problems. Install, configure, and maintain computer systems and applications. Collaborate with the IT team to implement and upgrade software and hardware solutions. Respond to service requests and incidents through a ticketing system, ensuring accurate documentation of issues more »

Job Title: IT Customer Support Location: Greater Ipswich Salary: £22,000 - £25,000 Per Annum Cooper Lomaz are excited to offer a career opportunity with an expanding company located close to Ipswich. As they continue to grow their business, they are looking for a IT Customer Support to join their team. This is a full-time permanent role where you will be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need to listen to the … the applications. Log all tickets and communication onto the company's CRM system, keeping up-to-date records of all interactions. Provide first-line support or escalate to the relevant team members. Required Skills: Customer service experience is essential in this role. You will need to enjoy problem-solving more »

Job Title: 2nd Line IT Application Support Consultant Location: Bury St Edmunds Salary: £35,000 - £40,000 per annum Cooper Lomaz are in partnership with a leading business in their sector to source an experience IT Application Support Consultant. This role is a full-time permanent … joining the company at an exciting time, as they continue to go from strength to strength and grow their team. Role Overview: As a IT Application Support Consultant you will play a crucial role in ensuring the continuous availability of the software our client develops in house. This … is a customer facing role where you will be responding to inbound tickets, and calls. You will also provide support to the 1st line consultants, demonstrating a willingness to learn and mentor. Role Responsibilities: Triage, troubleshoot and resolve inbound calls and tickets at a 2nd line level. Mentor 1st more »

vehicle essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer … with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as more »

vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer … with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as more »

is essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer … with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as more »

Responsibilities You will provide support to the IT Hardware and Software Asset Manager in all areas of IT asset administration We ask that you have administration, organisational and customer service skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. more »