high-level technological services to businesses of all sizes across the country. We pride ourselves on leveraging cutting-edge technology to enhance our clients' infrastructure and overall service quality. At Computer Care UK LTD, our core values are honesty, integrity, and teamwork. We believe in fostering a collaborative environment … high-end support to Crystal Palace Football Club members of staff, both remote and on-site, across the main stadium and the training ground. InfrastructureMaintenance: Maintain parts of the infrastructure, carrying out proactive maintenance tasks and performing reactive maintenance where required. Project Assistance: Assist … of integrating, maintaining, troubleshooting, and migrating these solutions. Office 365 Environment: Comprehensive understanding of the Office 365 environment, including product knowledge, administration, migration, and maintenance of these systems. Azure Experience: Good understanding and experience with Azure, including deployment, management, and troubleshooting of Azure services. Active Directory: Solid experience with more »
delivery models for their management Aid with design, implementation of tools to maintain and monitor application instances Acquire sufficient knowledge to perform Application and Infrastructure support effectively and in accordance with the agreed SLAs and KPIs. Provide L1.5-3 support, troubleshooting critical customer situations and provide timely solutions to … their applications secure, reliable, and efficient. Definition and implementation of KPI monitoring Address defects and Enhancements as part of application support Implement security and infrastructuremaintenance best practices Participate in troubleshooting to aid with problem determination within the application environment Assisting with new feature rollouts Assess and maintain … design and operational documentation Provide Knowledge Transfer/Upskilling to existing support functions Perform system monitoring, patching and other maintenance activities Ad-hoc Application installation activity. Key Performance indicators Reduction in incident ticket volumes Application uptime/availability Specializations Application Management Application Development Service Delivery Key Skills for success more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
for an experienced network engineer to join and be an integral member of our team, to provide support and project assistance on enterprise scale infrastructure and systems delivered to clients, such as high-performance storage arrays, networking, and physical equipment across several Data Centers. Role responsibilities Work as part … of a team to support the delivery of customer networks, including systems monitoring, issue resolution, proactive maintenance, and improvement initiatives. Take ownership of Incident and Problem records, apply technical troubleshooting and problem-solving skills to methodically handle investigation activities, identify issues, restore services as quickly as possible and maintain … Take ownership of Service and Project Requests to fulfil these whilst maintaining up to date/accurate records Manage Change records alongside issue resolution, infrastructuremaintenance and improvement initiatives, whilst attending the weekly Change Advisory Board where needed Identify technology, network, security, or process improvements for standardisation, streamlining more »
West Drayton, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
with a leading international aviation organisation. You will be responsible for monitoring service metrics, maintaining application code, executing runbooks/playbooks, updating tests and infrastructure, ensuring GitHub workflows, providing service review and feedback, and participating in on-call support. Responsibilities: Monitor service metrics (BES, ECP Platform Health Dashboard, CloudWatch …/7 on-call support rotation. Requirements: Monitoring, maintaining service metrics, infrastructure. Python, Terraform, GitHub Actions. Incident management, runbooks/playbooks. Tests, test infrastructure maintenance. GitHub deployment workflows, operational procedures. Communication skills, service review/feedback. 24/7 on-call support readiness. If you're ready to advance more »