roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. … Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary. more »
roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. … Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary. more »
user guides, knowledge base articles, and documentation as necessary. Collaboration: Collaborate with wider CST teams for problem resolution and technology enhancements. Qualifications Desirable Qualifications: Microsoft Certified: Windows 10 Microsoft 365 Certified: Modern Desktop Administrator Associate Work Experience Demonstrable experience in desktop support or desk-side user support. Working … technical knowledge of current protocols, operating systems, and standards. Ability to operate tools, components, and peripheral accessories. Software and Hardware Troubleshooting Windows 10 and Microsoft Office (M365) Eligible for UK Security Clearance Good communication (both verbal and written) skills Planning and organisation skills and administration management.including the ability to more »
