across web, mobile and API channels; Provide 1st and 2nd line support for the trading platforms; System monitoring with real time monitoring tools. (Nagios, OpsGenie, Splunk, AppDynamics, Geneos and Bespoke tools); Provide proactive and reactive support to application and operational issues across both production and non-production environments; Proactively more »
end business flow synthetic monitoring/automated regression tests to allow early visibility of production problems. o Working with Atlassian Jira Service Management/Opsgenie/StatusPage to enhance and improve ticket handling, alerting automation and dashboards to provide MI. more »
and high service availability, able to define, implement and improve business performance SLOs. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (Root Cause Analysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP more »
high service availability, able to define, implement and improve business performance SLO’s. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (Root Cause Analysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP more »
