in ensuring the smooth operation and support of our client's digital technologies. Your primary duties will include: Line managing a team, focusing on performancemanagement, development, and retention. Establishing and operating a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor management … and 2nd line support. Developing a comprehensive service strategy for the client's digital technologies, covering service levels, incident prioritization, resolution times, major incident management, and more. Translating the service strategy into support contracts with partners. Monitoring, reporting, and governing service levels to ensure compliance and quality standards. Ensuring … capabilities. Encouraging the adoption of digital support principles across the organization. Engaging with product and project teams to enhance ongoing product supportability. Establishing vendor management capabilities and driving partner performance. Planning for digital peak volumes and supporting relevant teams accordingly. Setting up automation processes to streamline department operations. Collaborating more »
ePMA deployment across MPFT and to support opportunities for engagement with senior clinicians across mental and physical healthcare. Lead the development, implementation and ongoing management of clinical IT programmes in conjunction with the EPMA Programme Manager with a focus on medicines optimisation. About us By joining Team MPFT, you … to electronic prescribing with specific attention to the safe, effective, and cost-efficient use of medicines/prescribing systems. Leading the implementation, maintenance, and performancemanagement of EMIS ePMA across Midlands Partnership University NHS Foundation Trust. Managing, organising and the operational development of clinical informatics solutions relevant to … medicines optimisation. Project managing the implementation of all new digital solutions with effective change management, training and communication plans. Working with the Clinical and Operational Leads within Pharmacy and wider Trust/ICS on issues arising to ensure the ePMA system is fit for purpose and suitable for use more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Orion Electrotech Automation
of industries, including utilities, FMCG, pharmaceuticals, and more. With a client roster boasting industry giants like Kelloggs, Pepsico, and Thames Water, our consultancy services, performancemanagement, and systems integration have garnered acclaim for their ability to enhance performance, reduce costs, and mitigate environmental impact. Our team of more »
