Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »
Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »
To be continuously aware of the company health and safety policies including environmental, and to drive and deliver them at all times. Investigate and remedy issues when processes fail using analytical skills and strategic thinking multi-functional team player experienced in all aspects of warehousing and logistics. Responsible for more »
Bakewell, Derbyshire, East Midlands, United Kingdom
Bennett and Game Recruitment LTD
all system components in order to detect and prevent potential future issues. Set up and respond to remote monitoring systems to efficiently detect and remedy issues remotely where possible Produce monthly performance reports for customers detailing kWh generation, environmental metrics, issues remedied etc Deal with all incoming enquiries for … identifying the appropriate course of action to remedy. Managing own diary to visit sites to undertake resolution of issues identified. Determining cost of identified remedy, raising invoice for issue to customer and following through to payment. Coordination of sub-contractors where necessary to assist with more in-depth remedies more »
