1 to 7 of 7 SLA Jobs in South Wales

change and keep up with new technologies using own initiative Ability to work within Change Management guidelines (ITIL). Desirable Experience of working to SLA targets and co-ordinating workload to meet them Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »

an analytical approach to fault finding covering various services. Carrying out prescribed activities and Service Requests that have been requested by users. Adherence to SLA’s and OLA’s Experience: Proven technical support experience from a large organisation. Office 365 Sharepoint MS Teams Active Directory Email systems and protocols Domain more »

Ensures the team create and leverage knowledge and collaboration to derive increased efficiency and effectiveness. Responsible for ensuring Incidents and Requests are handled within SLA, and any escalations are handled and assigned to the appropriate team. Responsible for ensuring that Interactions are handled and updated with clear details. Responsible for more »

of site supplies and stationery inventory Support other team members through collaborative training on company processes and procedures Ensure that Company Service Level Agreements (SLA’s) are met, in relation to the Customer Experience department General administration and maintenance of department records and documentation Job Requirements Proven experience of working more »

network support capacity - Strong expertise in Cisco technologies (R&S, Security, Wifi and Data) - Great communicative, administrative and time management skills - Adhesion to Service Level Agreement terms - Ability to improve processes for service improvement. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS more »

team, focusing on the ongoing functional support and improvement of their current database infrastructure. Key Responsibilities: Support a 24/7 environment with stringent SLA requirements. Manage and resolve issues related to Oracle databases and dependent applications. Perform lifecycle management, including automation and maintenance. Oversee the progress of new projects more »

team, focusing on the ongoing functional support and improvement of their current database infrastructure. Key Responsibilities: Support a 24/7 environment with stringent SLA requirements. Manage and resolve issues related to Oracle databases and dependent applications. Perform life cycle management, including automation and maintenance. Oversee the progress of new more »