SLA Jobs in West Wales

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Service Desk Lead

Swansea, Neath Port Talbot, Wales, United Kingdom
Hybrid / WFH Options
DVSA
Ensures the team create and leverage knowledge and collaboration to derive increased efficiency and effectiveness. Responsible for ensuring Incidents and Requests are handled within SLA, and any escalations are handled and assigned to the appropriate team. Responsible for ensuring that Interactions are handled and updated with clear details. Responsible for more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:
SLA
West Wales
Median
£23,000