About the role It's an exciting time to join the Service Operations team here at AXA, with significant investment planned in all UK&I businesses to transform & deliver new digital services to our customers and streamline and automate our business processes. To help us ensure a seamless integrated … service through a range of suppliers, both internal and external whilst delivering the best possible operational services, we're looking for a talented individual to join this growing team. Working as the Service Operations Manager you'll support and drive the end-to-end operational delivery with … our multiple servicedelivery partners and suppliers. You'll play a pivotal role in the operational compliance of the technology services across Service Desk, Command Center, Monitoring and Prevention and Incident and Problem Management. At AXA we work smart, empowering our people to balance their time between more »
Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please apply below! Full … progression plan Company events 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of … client issues and requests Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent servicedelivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please apply below! Full … progression plan Company events 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of … client issues and requests Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent servicedelivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
of the Trust's Board of Directors. Our ideal applicant will be ready to face the challenge, be organised, self-motivated and first-class servicedelivery focused. You will be personable and have the ability to deliver the level of detail needed. In return, you will be made … part of a strong NHS team. Main duties of the job The post holder will provide a first-class, efficient and effective Executive Assistant service to members of the Trust Board and be responsible for ensuring proactive and professional service delivery. The post holder will have delegated authority … and deliver decisions and actions. The post holder will be expected to organise their workload and coordinate their activities to ensure that an efficient service is provided. The post holder will be capable of the full administrative function of the team, being able to step in to fill gaps more »
Job summary Are you an experienced pharmacy technician looking for a career change and your next challenge in an acute hospital trust? Due to service innovation and trust investment we have created a new exciting role as a Lead Pharmacy Technician - Medicines Optimisation and High Cost Drugs to better … enhance servicedelivery, working across our Colchester and Ipswich Hospitals. You will be key in providing cross-site support in the delivery of the high cost drugs and biologics agenda, ensuring high quality and cost effective medicines are introduced as part of the medicines optimisation strategy. You … and administration as well as pharmacy stock control system. In addition to our fully automated dispensaries, we host one of the NHS Specialist Pharmacy Service medicines advice sites and the Regional Pharmacy Manufacturing Unit (including a brand new Aseptic facility). Main duties of the job Work with the more »
