culture, processes, business models & technologies of the internet era to respond to people's raised expectations" [Tom Loosemore's definition of Digital]. The Service Desk Manager is responsible for the operation and delivery of the digital support services function. The post holder will contribute to Service Delivery … processes based on the IT Infrastructure Library (ITIL) framework. The post holder will be responsible for the leadership and effective management of the ICT Service Desk teams, contributing to provision of 24x7x365 ICT support for the Group. Please be aware the vacancy may be closed early if receive lots … of applications. Main duties of the job The role also provides critical support to the delivery of major service initiatives, required by the Group. This will include: A senior member of the ICT team leading a team of skilled Technology support and delivery staff who are responsible to their more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
In Technology Group Limited
Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. ServiceDesign and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »
New Business/Client Development Manager Chesterfield DOE Negotiable New Business/Account Management/B2B/Digital/Marketing/Full Service/Chesterfield. The Recruitment Group is working with a full servicedesign agency. Their client base is mainly B2B and covers engineering, manufacturing through more »
gap between business requirements and technical implementation. This role requires an understanding of cloud architecture, data management, and software development practices. Responsibilities: Lead the design and architecture of complex, scalable, and secure solutions that meet business requirements. Integrate seamlessly with existing systems, including accurate estimation of anticipated effort, time … and costs, such as licensing impacts. Provide technical guidance and mentorship to DevOps teams, ensuring best practices are met. Producing quality and deliverable solution design documents and artefacts. Work closely with business stakeholders, product managers, transformation and DevOps teams to understand requirements and translate them into technical solutions. Be … and optimal practices in data and software architecture. Relevant certifications include TOGAF, Azure Solutions Architect, ITIL, or their equivalents. Preferred: Extensive experience in solution design and architectural thinking. Sound knowledge of API and Integration architectures, encompassing legacy integration. Background in consultancy, technical leadership, or service design. Hit the more »
