1 to 5 of 5 Service Management Jobs in Cheshire

The Role: IT Service Desk Analyst To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services. This includes: End-User Computing (EUC) Application Support Email File Management Identity Access Management Managed Print Services The … primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions. This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations. In addition, this … desktop environments and offer technical assistance to external customers, primarily letting agents and landlords. The role encompasses active participation in the continuous rollout of Service Desk projects, supporting the Service Desk Manager and Infrastructure team as required. The IT Service Desk operates between the hours of more »

of Job Digital Workplace Analyst/2nd Line Support Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical support for … offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests, ensuring delivery of timely and quality … end-user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT Service Delivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the IT more »

Line and Wagestream. To lead the effective roll out of people information system projects across the Trust. Work closely with the wider workforce and management teams to ensure the successful implementation and utilisation to achieve maximum benefits from adopted systems. To produce effective communications to system users regarding pay … level or equivalent experience (preferably in a computing/IT or Health related discipline) Currently a PRINCE2 Practitioner or equivalent evidence of experience Desirable Service Management qualification Evidence of continuing professional development Knowledge and Expertise Essential Experience of working to and meeting deadlines Good interpersonal/communication skills … audience Desirable Knowledge of NHS data definitions, reporting requirements, sources and flows of NHS information Excellent planning and organisational skills Supplier liaison skills Stakeholder management Experience Essential Responsibility for managing staff Extensive information systems experience preferably covering systems management and service management. (ESR, Allocate Optima/Healthroster more »

Would you like to join a rapidly growing multifaceted Software Integration Consultancy? This high growth business is developing cost effective and expert level IT Service and Enterprise Service Management solutions across multiple businesses across the UK and mainland Europe. For our client to support their expanding client … this role. Responsibilities: The role will report to the Client Services Director who is a qualified Business Analyst with a special interest in continuous service improvement and the use of technology to support and enhance business processes . As a QA Tester/Technical Author your main duties will … in an IT environment Experience using manual and automated testing tools Excellent interpersonal and communication skills High attention to detail and accuracy Excellent time management, multi-tasking, and organisational skills Self-motivated with a commitment to professional development Able to work under pressure and adapt quickly to change A more »

spare parts and consumables Trained on, high-volume Inkjet (continuous and cut-sheet), Production Toner, Wideformat & LFP devices and technologies as deemed required by Service Management Is able to demonstrate the ability to resolve complex problems outside of the normal fault-finding process. Manage, train and develop a more »