infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »
environment, ideally with experience in a financial organization. Proven experience of establishing and improving IT Asset and Configuration Management Processes. Operational experience of the ServiceNow toolset, CMDB schema ideally using the CSDM model with best-practice Experience in the development of automated data interfaces to update the CMDB, and the more »
Coventry, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
intensive training, gaining hands-on experience and in-depth knowledge across one of the below business areas – Managed Services Artificial Intelligence/Product Development ServiceNow Data Management/Data Migration As a trainee, you'll benefit from a structured programme designed to nurture your talents and equip you with the … in a comprehensive training programme designed to provide hands-on experience and deep understanding across all key departments, including Managed Services, AI/Product, ServiceNow, and Data. Dive into your department's operations, methodologies, and best practices under the guidance of expert mentors. Skill Development: Acquire essential skills and competencies … ll apply your newfound skills to impactful projects and initiatives. Whether you're providing top-notch Managed Services support, developing AI-driven solutions, implementing ServiceNow platforms, or analysing data for actionable insights, you'll play a vital role in driving success and delivering value to our clients. Continuous Learning and more »
