1 to 2 of 2 Support Analyst Jobs in Leicestershire

Support Analyst - Solutions in IT. Location: UK remote Salary: up to £25,000 + benefits Hours: full-time, 09:00 - 17:00 (start/finish times may vary) Holiday: 23 days plus public holidays Overview: We are looking for someone to join our support team in providing … first and second line support for our bespoke business management systems and related software, which includes desktop applications, mobile applications, and web-based and tablet-based solutions as well as the cloud infrastructure on which some customers are hosted. The successful applicant will be self-motivated, a quick learner … at problem-solving, and enjoy interacting with both customers and colleagues. The ability to commit to a role is critical. Primary duties: Answering the support telephone line Providing initial response to all requests for support, either by phone or email Liaising with the team to ensure incidents are more »

SAP Support Analyst Here at Saint Gobain Digital we are looking for several SAP Support Analysts to join our Digital & IT team in East Leake, Loughborough. These are permanent roles working 36.25hrs per week Monday to Friday. We have a hybrid working policy. The purpose of the … role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business needs … customers and suppliers. Review and approve documentation that is produced for new and upgraded systems covering the design, development, testing implementation and post-live support phases. Own and resolve SAP specific issues and incidents within defined resolution SLAs, ensuring that effective communication with customers and suppliers is maintained throughout more »