Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
ensure alignment and consistency across operations. Experience and Qualifications Essential Substantial experience in analytics within a contact centre environment. Proficiency in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
to ensure alignment and seamless operations. Qualifications and Experience Essential Extensive experience in analytics within a contact centre environment. Proficiency in SQL, Power BI, VBA, MS Excel, and data visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
and training. Experience and Skills The ideal candidate will have: Good problem-solving and analytical skills, with a working knowledge of SQL, Power BI, VBA, and MS Excel. Understanding of voice analytics methodologies and pathway quality management. Strong communication skills, with the ability to tell compelling stories through data. Self more »
A background or aptitude in mathematics and/or statistics Proven experience with intermediate Excel skills, including pivot tables, IF statements and VLOOKUP Desirable VBA knowledge Experience in data manipulation, statistical analysis, and process creation Familiarity with database management and data visualisation tools is a plus Strong communication skills, both more »
methods and both programming and configuring SCADA s/w packages as well as using programming languages ranging from C, C++, C#, VB and VBA, and undertaking IP network design and configuration and the design and test of ELV electrical panels. Working as part of a team, you will become more »
Do you want to be part of a long-standing team, who are experts in their field, where no two days are the same and where possibilities to develop new skills and experiences are around every corner? PDS is passionate more »
