IT Technician
Birmingham, England, United Kingdom
Intellect Group
and optimising our IT systems to ensure smooth and efficient operations. Your expertise in document management systems, case management systems, Office 365, and Windows will be essential in supporting our legal professionals and administrative staff. Key Responsibilities Manage, maintain, and troubleshoot document management systems (DMS) and case management … correctly and efficiently. Provide technical support for Office 365 applications, including email, SharePoint, OneDrive, Teams, and other collaboration tools. Install, configure, and upgrade Windows operating systems and software applications. Perform regular system updates and backups to ensure data integrity and security. Assist with network maintenance and troubleshooting, including … management systems (e.g., iManage, NetDocuments) and case management systems (e.g., Clio, ProLaw). Strong knowledge of Office 365 applications and administration. Expertise in Windows operating systems (Windows 10, Windows Server 2016/2019). Familiarity with networking concepts and troubleshooting (TCP/ more »
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