US Law Firm based in the heart of the City, is looking to hire a new IT SupportAnalyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s throw … from Liverpool Street and Fenchurch Street This IT SupportAnalyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you be working directly with … the Regional IT Manager to oversee and coordinate 1st & 2nd line IT support for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and enthusiastic to offer the supportmore »
Senior IT SupportAnalyst - 6 month FTC Job purpose: We're seeking an Senior IT SupportAnalyst to join our internal IT team for a 6 month FTC. The role involves assisting staff at our London and Nottingham offices, as well as remote workers. Candidates should … system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate with the Compliance and Data Privacy team to support configuration and implementation. Assist the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support … to make recommendation and make security improvements – 10% Working with our third-party MSP – 20% PowerBI reporting and helping users with their dashboards – 20% Support Dynamics CRM and escalate tickets to third-party as necessary – 15% What you need to be successful in this role: Demonstrated proactive, hands-on more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Latcom
Job Responsibilities First point of contact for all support queries relating to the legal tech products. Logging of requests and problems. End to end resolution of simple issues and escalation of complex issues to the appropriate Knowledge Engineer. Preparation of team knowledge bank documentation and gathering of information to … knowledge share with team Reporting and general maintenance of the Legal Tech products. Skills Required 1-2 years' experience of Desktop Support/Service Desk Analyst, Legal Technology would be a bonus! Strong knowledge Microsoft Office 365 iManage, HighQ, Bryter, Contract Express, DocuSign or Luminance This role more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Clarke Energy
reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed below … Provide a high quality 1st and 2nd line support service , resolving issues in a timely manner and keeping users fully informed at all times. • Undertake - PC/laptop builds and rebuilds. - audits to check that the Acceptable Usage Policy is not being breached. - general asset maintenance (disk defrags, clean more »