Room Support (Cisco Webex , Teamboards), VC/AV Remote Support- TeamViewer or other Mobile Phone set up iOS/Android Cisco Desk phones with Jabber Secure Printing Windows Bit Locker or equivalent Laptop/Desktop/Wyse/Igel support Exposure to Apple Mac’s inTune mobile MDM Windows File more »
Maintain ticket updates for all reported incidents. · Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. · Should have basic knowledge of Mac operating system, to support Apple pc users. · Install, upgrade, support and troubleshoot for printers, computer more »
Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects more »
Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects more »
Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects more »
Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects more »
Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects more »
Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects more »
Skills: Previous experience working in a 1st Line IT support environment Experience working with ticketing systems, in particular ServiceNow, and communications solutions such as Jabberand other Chat software Experience working in a Contact Centre Customer service and administration Experience adhering and working towards agreed SLAs and KPIs Exposure using … and troubleshooting Outlook, Microsoft Teams, Jabber, Citrix, VPN, Webex, Virtual desktop and general end user support skills Why Join Bell We prioritise internal development opportunities and offer access to our Udemy training platform Competitive Salary Flexible remote working and a supportive environment for varying personal circumstances A diverse and inclusive more »
