Technical Support Engineer - Based in Sutton
Technical Support Engineer - Based in Sutton
£30000-£40000 + Benefits
Leading IT Managed Service Provider are looking for a Technical Support Engineer to join the team and work a wide range of private and public clients across the South-East. This role would suit a Technical Support Engineer with extensive knowledge of the IT market and someone who us currently at 2nd or 3rd line level.
Skills required for The Technical Support Engineer
- 5+ years' experience in Networking and Microsoft packages offering virtual support on servers, workstations, and remote technology.
- Ideally hold some Microsoft qualifications such as (MCP/MCTS/MCSA/MCSE) and be comfortable speaking to clients at all levels offering expert technical guidance in a calm and succinct manner.
- Technical knowledge to include Windows Server (Apply online only), Firewall and Switches, Microsoft 365.
- Full driving license
Key duties
- Maintaining customer Window Servers and being a point of contact for the internal technical escalation process.
- Covering aspects of network support whilst providing guidance to junior members of the team.
- Ensure SLA records are logged correctly and maintained.
- Attend internal and hosted Microsoft training to gain additional accreditations to enhance customer support and experiences.
The Technical Support Engineer will be given a full benefits package and the opportunity to join a rapidly expanding IT consultancy. For more information, please email Nick Lewis with the latest version of your CV.
Commutable Location - Guildford, Woking, Leatherhead, Sutton, Epsom, Kingston upon Thames, Chessington, Surrey.
- Company
- Penguin Recruitment
- Location
- Sutton, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £40000/annum Benefits
- Posted
- Company
- Penguin Recruitment
- Location
- Sutton, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £40000/annum Benefits
- Posted