1 to 25 of 70 Contract Service Delivery Jobs in the UK

Job summary The Enhanced Access Manager will be primarily responsible for organising, delivering and assuring the delivery of the PCN Enhanced Access Service; this includes leading and managing a range of operational staff, communicating with the PCN Board and liaising with a wide range of partners. The role … PCN to meet its agreed aims and objectives within a financially viable, efficient, safe and effective working environment. The post holder will assure the delivery of the Enhanced Access service.They will report monthly on delivery in accordance with agreed strategy; provide advice on risks and appropriate mitigation action … a highly experienced and resilient manager, have strong communication and relationship skills and be able to drive high levels of productivity within the various service delivery teams. The individual will be a driven individual who is looking to build a secure and rewarding future, along with genuine development more »

IT Service Delivery Manager/Support Manager 2 days per week in Chesterfield, 3 days per week remotely Inside IR35 Gerrard White is currently seeking an IT Service Delivery Manager/Support Manager for an initial three month contract term for one of the UK's … available for work for the next three months. The role will be based within the Infrastructure Team focusing on running the team and department, service delivery management, asset management as well as overseeing a 24*7 monitoring team. Suitable candidates must have demonstrable experience within a similar infrastructure … service delivery/support management role. more »

IT Service Manager - Inside IR35 Contracting Authority : MOD Contract Term : 12 Months, Location : Remote, Occasional workshops/meetings, Corsham Note: SC Clearance is an essential requirement for this role, (as a minimum you will need to eligible for SC) Ideally Security Cleared to SC Level as a Senior IT … Service Manager, you will be responsible for implementing the vision and strategy for service management. Supporting the IT service management lead in Foundry this role will be ensuring service management processes are captured and matured to align with the DD Service Management Framework. Assisting in … defining and reporting on service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. This post's primary purpose as well as supporting the IT service management lead in ensuring service management processes are captured and matured to align with the DD Service more »

S4 HANA Hybrid working Long term freelance contract SAP Service Delivery Manager required to join a leading global brand in Cork, Ireland. This is a long term S4 HANA deployment with an initial 1 year contract and the likelihood of an extension as this project has the view … to run for 4 years. This role offers a hybrid working model. Key deliverables: Proven experience as an SAP Service Delivery Manager in multiple projects Extensive experience with ITIL environments and good knowledge of ASM Projects Proven experience with S4 HANA Experience having built out teams and worked … on an offshore and onshore model Proven experience managing the SAP Service Management function end to end (Service Management, Incident Management, Change Management, Problem Management) Must have experience working as an SAP Finance or SCM Consultant in the past Excellent communication skills both written and verbal more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »

Collections. Microbiology in context encompasses bacteriology, mycology, parasitology and virology and supporting laboratory technologies. The DD PHM Network Laboratories will ensure consistent standards of service delivery across the network, and that public health microbiology services deliver the requirements of UKHSA. The DD PHM Network Laboratories will have 'line … for all. Job description Job responsibilities The success of the PHM Division will be dependent on two key activities: firstly, the effective and efficient delivery of laboratory microbiology services to the highest scientific, quality and safety standards and, secondly, robust career development of staff. The first of these requires … Division alongside the Deputy Director for Public Health Microbiology (Reference Services), supported by a senior management team who will assist in the management and delivery of laboratory services and associated research and development programmes on a day-to-day basis. Key responsibilities include the direct management of a team more »

Job Title: Service Assurance Analyst Location: Manchester Salary: £75,000 per annum Contract Type: 2 Year FTC Our client, a leading organisation in the education industry, is seeking a dedicated Service Assurance Analyst to join their team. Coordinating all Service Design and Transition activities, ensuring adherence to … the organisation's IT Services Strategy. Collaborating closely with Project Teams, Workstream Leads, and the Service Assurance Management Teams to capture Service Design and Transition requirements. Developing Service Design and Transition Packages, Service Introduction Plans, and operational readiness material to facilitate a smooth transition into all … IT functions. Ensuring compliance with key ITIL processes related to Service Design and Transition. Assessing Solution Designs and Project Initiation documentation to ensure that new and changed services meet the organisation's standards. Establishing and maintaining key stakeholder relationships, managing expectations, and promoting effective communication. Key Requirements: Previous relevant more »

Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »

an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: To provide high quality second line … engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery analysts, providing support and … technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures and solutions to defined standards. more »

We are looking for an experience technology Service manager with experience within NHS projects to empower and assist the IT Support Manager with the support and delivery of IT services to both internal and external stakeholders. DUTIES AND RESPONSIBILITIES The post holder must be able to: - Establish and … the specialist contact. Arrange, lead and participate in meetings with various levels of internal and external customers and stakeholders to: o discuss and agree service requirements. o progress problems and issues. o answer queries. Facilitate discussions on IT related matters, dealing with conflicting requirements and priorities of customers. Refocus … and strategies across the stakeholders IT systems and services assisting in the development of proposals for change where appropriate. Experience Prior experience as a service manager on on NHS technology projects ISEB Practitioner Certificate in IT Service Management (ITIL) Service Support & Service Delivery or demonstrable more »

evidence of identified need to meet the needs of the clients children and families. To strategically lead, direct and oversee the day-to-day service delivery of the Children's services integrated front door multi-agency safeguarding hub (MASH), early help preventative and support services, targeted youth support … services, specialist safeguarding, youth justice service and Virtual School ensuring that all relevant agencies are working together effectively to identify and safeguard children at risk of harm. Ensure children in need of help and protection are identified in a timely way and their needs responded to effectively and proportionately. … of good quality, proportionate assessments. Provide Leadership and oversight of the Early Help preventative services, including (but not limited to) the volunteering and advocacy service, children's centre offer, family group conference service, parenting service, universal plus service as well as the early help assessment and more »

effective collaboration within the CYPA and broader Lambeth Together programme. The role serves as a key representative for the Alliance, ensuring consistent and equitable service delivery aligned with national and local health priorities. Main duties of the job - Act as a leading clinical and professional voice across the … of services within Lambeth, focusing on improving outcomes and reducing health inequalities.- Provide expert advice and guidance on clinical governance, influencing the planning and delivery of services to ensure they are safe, effective, and sustainable.- Chair and co-chair key meetings, effectively communicating and synthesising the views and contributions … of diverse clinical stakeholders.- Identify opportunities for pathway redesign and integrated care to enhance service delivery for children and young people.- Support the development and execution of quality improvement plans and adherence to clinical standards and guidelines. About us From the Catford Cat to the Brixton Windmill and more »

milestones, and assign tasks. Monitor progress, adjust strategies, and address risks/issues. Analyse data for actionable recommendations and innovative solutions. Refine digital project delivery approaches. Communication & Relationship Build effective relationships across divisions. Deliver training and presentations on digital projects. Team & Financial Management: Supervise and support junior staff on … services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by … process improvement and transformation projects Experience in operating in and managing diverse multidisciplinary team Experience of working with and managing external consultants Experience of service improvement delivery Skills & Abilities Essential Effective use of influencing, persuasion and negotiation skills Very good written and verbal communication skills Analytical and data more »

information about our work and annual plan for delivering this is available on our website. The Data & Analytics Lead manages a comprehensive Data Analysis service in support of all directorates of NHSCFA and external clients of the Information Analytics Unit. Lead key analytical work to prevent and detect fraud … support decision making are in place and appropriately managed. Manage an analytical team comprising of Data & Analysis Specialists, Senior Data Analysts & Data Analysts, ensuring delivery of the unit plan and support and delivery of strategic activity, and are responsible for the delivery of tasks and objectives to … achieve the requirements of NHSCFA's business and strategic plan and unit plan delivery. Will also have a key role in delivering Service Improvement across the organisation. Potential applicants can contact David Dixon at david.dixon@nhscfa.gov.uk for an informal chat if you have any questions regarding the role. NPPV2 more »

information about our work and annual plan for delivering this is available on our website. The Data & Analytics Lead manages a comprehensive Data Analysis service in support of all directorates of NHSCFA and external clients of the Information Analytics Unit. Lead key analytical work to prevent and detect fraud … support decision making are in place and appropriately managed. Manage an analytical team comprising of Data & Analysis Specialists, Senior Data Analysts & Data Analysts, ensuring delivery of the unit plan and support and delivery of strategic activity, and are responsible for the delivery of tasks and objectives to … achieve the requirements of NHSCFA's business and strategic plan and unit plan delivery. Will also have a key role in delivering Service Improvement across the organisation. Potential applicants can contact David Dixon at david.dixon@nhscfa.gov.uk for an informal chat if you have any questions regarding the role. NPPV2 more »

information about our work and annual plan for delivering this is available on our website. The Data & Analytics Lead manages a comprehensive Data Analysis service in support of all directorates of NHSCFA and external clients of the Information Analytics Unit. Lead key analytical work to prevent and detect fraud … support decision making are in place and appropriately managed. Manage an analytical team comprising of Data & Analysis Specialists, Senior Data Analysts & Data Analysts, ensuring delivery of the unit plan and support and delivery of strategic activity, and are responsible for the delivery of tasks and objectives to … achieve the requirements of NHSCFA's business and strategic plan and unit plan delivery. Will also have a key role in delivering Service Improvement across the organisation. Potential applicants can contact David Dixon at david.dixon@nhscfa.gov.uk for an informal chat if you have any questions regarding the role. NPPV2 more »

Role Purpose: The Delivery Director will be responsible for leading the delivery of a modernised Human Capital Management (HCM) solution to replace a legacy core HR system and a number of associated point solutions across areas such as recruitment and learning. This role will lead all aspects of … programme delivery over a multi-year period, ensuring the programme comes in on time, budget and delivers the planned benefits to meet the complex needs of a multi-stakeholder environment. This role is pivotal in ensuring that the charity can effectively support its beneficiaries through the efficient use of … modern technology and processes, ultimately enhancing the overall service delivery to armed forces veterans and their families. The Delivery Director will be a key figure in driving this significant change within the organisation. Key Deliverables: Ownership and responsibility for successful end-to-end programme design and delivery more »

YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUSTOBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. The Service Desk Analyst will provide an efficient and effective 1st line support service for a dynamic, professional and proactive Service Desk team, delivering … effective first point of call for the Digital Services Department. Main duties of the job We have an opportunity for an individual with ICT Service Desk Support experience to join the SBU Health Board ICT Service Delivery Team. The position is based at the SBU Headquarters in … that we consistently meet local and national key performance indicators, whilst adhering to ITIL guidelines and the SBU Asset management process. The SBU ICT Service is a fast-paced environment - over 90,000 calls were logged in the past twelve months. The successful candidate will be able to work more »

Job summary To deliver a market-leading digital pathology platform and solutions, NPICs digital pathology service is underpinned by Information Technology and supported by central funding from NHS England, Innovate UK and the Office for Life Sciences in-excess. With a number of Trusts currently utilising its services, NPIC … has a pipeline of over 30 NHS Trusts looking to adopt its digital platform. You will play a key role in the delivery of a high-quality digital pathology programme, platform and associated operations and services. This requires an individual who is driven, ambitious and passionate about patient care … support the Programme Director, Deployment Director & Programme Head, by providing a senior general management resource, capable of co-ordinating digital transformation projects and initiatives, delivery of business operations, workforce and financial planning and management across the Programme as well as handling ad hoc issues delegated by the Programme Exec more »

required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft and Apple domain ~800 HP … SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service requirements Record and … update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in Microsoft more »

Job summary The South West Genomic Medicine Service Alliance (SW GMSA) works with partners across the South West to ensure the successful delivery of NHS Englands national genomic strategy. This will ensure equity of access for patients and their families in the South West to a consistent, high … quality genomic medicine service centred around personalised healthcare. You will manage several projects for the SW GMSA. These projects require service change across the South West and may focus on service development, research, education, or other discreet projects centred around providing a genomic medicine service. This will … will need to report on progress to a range of formal meetings. You will be an advocate for the SW GMSA culture of continual service improvement. The post will be based in Exeter at the Royal Devon University Healthcare NHS Foundation Trust and can accommodate a combination of office more »

get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »