High Wycombe, Buckinghamshire, United Kingdom Hybrid / WFH Options
Adecco
My client based in Buckinghamshire are looking for a ServiceDeskAnalyst on an initial 3 month of contract INSIDE of IR35 You will be required to work fully on site for 5 days a week- with weekend work involved as standard. There will be the option … for the occasional WFH day. You will be working on a busy support desk, of which you will be providing 1st line and face to face support for all services provided by the IT department With excellent "first time fix" experience, you must have experience supporting a range of more »
ServiceDeskAnalyst 3 month contract We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams. Technical skills … also potentially be the opportunity to work with the infrastructure team on network issues. Required Skills and Experience: Previous experience of working on a servicedesk support users and senior management. Experience of Windows 10/11 Desktop Operating Systems, O365 and Azure Knowledge of networks including WIFI … Switching, Routing, Firewalls and security products an advantage. Strong customer service practices. Any industry certification such as CompTIA preferred but not essential. more »
Buckinghamshire, United Kingdom Hybrid / WFH Options
Adecco
My client based in Buckinghamshire are looking for a ServiceDeskAnalyst on an initial 3 month of contract INSIDE of IR35 You will be required to work fully on site for 5 days a week- with weekend work involved as standard. There will be the option … for the occasional WFH day. You will be working on a busy support desk, of which you will be providing 1st line and face to face support for all services provided by the IT department With excellent "first time fix" experience, you must have experience supporting a range of more »
Southampton, Hampshire, South East, United Kingdom
Public Sector
ServiceDesk Analysts required for a Public sector organisation Onsite/12 month contract ServiceDesk are responsible for managing the first- and second-line technical support for all IT applications and services across sites, including end-user computing. This includes multi-function devices and specialised IT equipment. Responsible … for ensuring support for existing and emerging information and communications technology services, including providing technical advice to project teams. A servicedeskanalyst interacts with customers. At this level, they will perform tasks such as taking calls from customers and trying to resolve their queries, while knowing … process efficiency and common ways in which processes are optimised, spotting or identifying obvious deficiencies. Resolve user requests to a minimum of the agreed service level agreement, empathising with the end user. Own an issue until a new owner has been found or the problem has been mitigated or more »
Employment Type: Contract
Rate: £175 - £200 per day + umbrella (inside IR35)
YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUSTOBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. The ServiceDeskAnalyst will provide an efficient and effective 1st line support service for a dynamic, professional and proactive ServiceDesk … effective first point of call for the Digital Services Department. Main duties of the job We have an opportunity for an individual with ICT ServiceDesk Support experience to join the SBU Health Board ICT Service Delivery Team. The position is based at the SBU Headquarters in … that we consistently meet local and national key performance indicators, whilst adhering to ITIL guidelines and the SBU Asset management process. The SBU ICT Service is a fast-paced environment - over 90,000 calls were logged in the past twelve months. The successful candidate will be able to work more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
Senior ServiceDeskAnalyst On-site to begin with (Cardiff) - Then into a more Hybrid role £130 P/D Inside IR35 6 months, scope to extend The role: Providing second line specialist support and technical advice to users, IT Managers and 3rd Party Suppliers Providing advice … to 1st Line ServiceDesk Analysts, when needed, on how to progress an incident Responsible for carrying out investigations, taking an analytical approach to fault finding Carrying out prescribed activities and Service Requests that have been requested by users About you: Commitment to continuing professional development for … demonstrable equivalent experience Good general knowledge of common hardware and software applications including but not restricted to: Common email systems and protocols Domain Name Service Active Directory System Authentication principles Understanding of inter-relationships between aspects of IT infrastructure and service support requirements ITIL strategy Work will be more »
ServiceDesk Analysts x 2 Position 1 - 12 month fixed term contract Position 2 - Fixed term contract until 31st December 2024 (7 months) Salary: £27,000k-£28,350kpa Mon-Fri (Hybrid, 1 day in office) Based: Epsom Do you have experience providing high quality support for an IT … ServiceDesk? Are you passionate about helping people with their IT issues and keen to work for an organisation with people at the heart of everything they do? We are looking for a technological whizz and someone that wants to make a real difference to people's lives … days over 5 years of service. Matched Pension contributions of up to 5%. IT Support *Respond to support requests received via telephone, ServiceDesk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible for ensuring Incidents and Requests are more »
ServiceDeskAnalyst 3 Month contract, technical skills covering O365, Windows 10/11 and Azure with any knowledge of networking, firewalls and security a real advantage. Working as part of team who act as the first point of contact for all issues, raising tickets and seeing … also potentially be the opportunity to work with the infrastructure team on network issues. Required Skills and Experience: Previous experience of working on a servicedesk support users and senior management. Experience of Windows 10/11 Desktop Operating Systems, O365 and Azure Knowledge of networks including WIFI … Switching, Routing, Firewalls and security products an advantage. Strong customer service practices. Any industry certification such as CompTIA preferred but not essential. more »
Knutsford, Cheshire, North West, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
Our client has an urgent requirement for a ServiceDeskAnalyst to join a skilled team of 8 on a 6-week remote contract. About You: The successful ServiceDeskAnalyst will need to have: 2-4 years of experience in a ServiceDesk/Support role. Extensive experience with Office 365 and creating new users. Experience with Azure and enrolling InTune users. Experience setting up OS into new hardware. Excellent communication and phone manner. Strong problem-solving and troubleshooting abilities. Great attention to detail. If you believe you would be more »
Job Title: ServiceDeskAnalyst Location: Portsmouth Salary: £25-£30 P/h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, ServiceDesk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader … in aerospace, defence, and security, is seeking a dynamic and dedicated ServiceDeskAnalyst to join their innovative team. In this critical role, you will be the first line of support for our cutting-edge technologies, ensuring seamless operation and exceptional user experiences. If you thrive in … a fast-paced environment and have a knack for troubleshooting and customer service, we want to hear from you. Join our client, where your expertise will contribute to groundbreaking advancements and secure the future. The Role: So, what will you be doing as a ServiceDeskAnalystmore »