1 to 9 of 9 Permanent IT Technician Jobs in the West Midlands

IT Infrastructure Support Technician Competitive Salary + Excellent Benefits Stoke-On-Trent - (ST1 5PG) Based at our Stoke-On-Trent site and reporting to our IT Support Manager, your role as an IT Infrastructure Support Technician focuses on assisting system users with computer support and … IT maintenance – from initial customer request through to final resolution. Responsible for troubleshooting and resolving issues relating to hardware, networking, operating systems and applications, you'll provide advice on technical issues to a non-technical audience. Responsibilities of an IT Infrastructure Support Technician include: Providing 1st line … technical support to users by, monitoring and prioritising, user requests using our IT helpdesk system, ensuring all user tickets are assigned, responded to and closed off within SLA. Diagnosing software and hardware problems, as well as undertaking repairs and upgrades. Monitoring alerts and acting as first response, escalating where more »

Job Title: IT Technician Location : Hereford, UK Salary: £30,000 Are you a tech-savvy professional looking to elevate your career in IT support and venture down a new challenge that offers a road map to management? Our client is seeking a dedicated and enthusiastic IT Technician to join their team within the educational sector as the first point of contact for all IT-related issues. If you have a passion for technology and a commitment to delivering exceptional customer service, we want to hear from you! Key Responsibilities: * Initial Point of Contact … Act as the primary contact for all IT queries and issues. * Office 365 Support: Provide user management, troubleshooting, and application support. * Windows Server Management: Troubleshoot and manage Windows Server environments. * Hardware Support: Offer support for desktops, laptops, printers, and other peripherals. * Issue Escalation: Escalate complex issues to higher-level more »

Job Title: IT Technician Location : Hereford, UK Salary: £30,000 Are you a tech-savvy professional looking to elevate your career in IT support and venture down a new challenge that offers a road map to management? Our client is seeking a dedicated and enthusiastic IT Technician to join their team within the educational sector as the first point of contact for all IT-related issues. If you have a passion for technology and a commitment to delivering exceptional customer service, we want to hear from you! Key Responsibilities: * Initial Point of Contact … Act as the primary contact for all IT queries and issues. * Office 365 Support: Provide user management, troubleshooting, and application support. * Windows Server Management: Troubleshoot and manage Windows Server environments. * Hardware Support: Offer support for desktops, laptops, printers, and other peripherals. * Issue Escalation: Escalate complex issues to higher-level more »

IT Support Technician FTC 12 Months Location: Wolverhampton (i54) We are seeking a First Line IT Support Technician to provide general IT support across the Tyman UK&I division. This position is a customer focused role, where you will provide efficient first tier support to … all colleagues, to prioritise the resolution of a broad range of IT and technical support requests. What you'll be doing: · Providing IT support, advice and guidance to end-users on a broad range of IT service requests. · Assisting in the development and improvement of the division … wide support function. · Assisting and supporting the IT Manager and wider team as required. · Supporting with general hardware issues (laptops, PCs, servers, printers etc.) · Providing support for standard software such as MS office 365, SharePoint and Windows 10/11 · Acting as administrator for systems such as end user more »

The role of the IT Service Desk Technician is to support all services including applications, systems, hardware and customers. This company offer training & and certifications, European and Worldwide travel opportunities and future promotion opportunities in 3rd-line support in the future. They are 'Planet passionate' having an environmental … employee 4 x salary life assurance Cycle to work scheme Retail discounts Employee Assistance Program Annual Pay Review Main Duties and Responsibilities of the IT Service Desk Technician role Provide support to all local and remote IT end-users. Perform IT helpdesk administration such as account … and folder permissions. Respond to end users' calls, emails, support tickets, and walk-ins to troubleshoot, triage, and gather information. Provide desktop support to IT end-users with workstations, laptops, connectivity and end-user application support. Perform Network administration and troubleshooting such as Exchange, Citrix, and File Server administration. more »

Role: IT Support Technician Salary: up to £32,000 DOE Location: Stoke-On-Trent I am currently partnered with a high school and college in Stoke-on-Trent looking for a skilled and motivated IT Support Specialist to join their team. My client are dedicated to providing … high-quality education and a supportive learning environment for its students. Job Summary: As an IT Support Specialist, you will be responsible for managing and maintaining the IT infrastructure, ensuring that both staff and students have reliable access to technology resources. You will work primarily within the Windows … will provide essential support for SIMS (School Information Management System) and Frog, the school's online learning platform. Key Responsibilities: Provide day-to-day IT support to staff and students, addressing technical issues related to the Windows stack (Windows 10/11, Windows Server, Active Directory, etc.). Manage more »

We require a customer-focused IT Technician to support our hardware, software, and data/telecoms networks across our three campuses. The ideal candidate will have relevant trouble-shooting experience within a professional context and a good working knowledge of Windows, Microsoft Office and Office365 amongst other industry more »

We are looking to recruit a IT Service Delivery Technician for 39 hours per week based at our head office in Pembridge, and you will be required to travel to remote sites world-wide. Why join Kingspan Insulation? We are entrepreneurial, collaborative, and we stand behind a common … hardware and software fixes, and where necessary workarounds, across multiple sites. Assist with other projects and activities within the Division as appropriate. Maintaining the IT knowledgebase, through clear and accurate documentation of systems and related business procedures. Identify and work towards service improvements. You will have experience in a … similar role, and working in an office environment. It is essential that you have the following: ITIL Foundation certificate English Language and Mathematics at GCSE new grades 9 - 4 (or GCSE A*-C; 'O' level A-C or CSE 1) Any IT related qualifications Ability to handle difficult more »

colleagues if escalation is required or for future reference Work with both internal and external users to collect information, diagnose, resolve, or escalate where it is required Recognise trends of tickets and notifying the relevant teams when necessary Escalate major incidents quickly & effectively to 2nd line Technicians Effectively and more »