NHS Arden and Greater East Midlands Commissioning Support Unit
Job summary We are looking for a talented ServiceManagement Practitioner to join the Systems, Applications and Reporting team within the Business Intelligence function, Data & Systems; someone who has a drive and passion in delivering an exemplar service. We are seeking a dedicated and skilled ServiceManagement Practitioner to join our dynamic team and help us achieve our mission. Main duties of the job The ServiceManagement Practitioner is responsible for managing the daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping … to ensure that the service desk is constantly developing and improving. The ServiceManagement Practitioner is responsible for overseeing the day-to-day activities of Service Desk operations to ensure users and business teams receive the support they require. The ServiceManagement Practitioner monitors more »
Cheshire and Wirral Partnership NHS Foundation Trust
Line and Wagestream. To lead the effective roll out of people information system projects across the Trust. Work closely with the wider workforce and management teams to ensure the successful implementation and utilisation to achieve maximum benefits from adopted systems. To produce effective communications to system users regarding pay … level or equivalent experience (preferably in a computing/IT or Health related discipline) Currently a PRINCE2 Practitioner or equivalent evidence of experience Desirable ServiceManagement qualification Evidence of continuing professional development Knowledge and Expertise Essential Experience of working to and meeting deadlines Good interpersonal/communication skills … audience Desirable Knowledge of NHS data definitions, reporting requirements, sources and flows of NHS information Excellent planning and organisational skills Supplier liaison skills Stakeholder management Experience Essential Responsibility for managing staff Extensive information systems experience preferably covering systems management and service management. (ESR, Allocate Optima/Healthroster more »
Job summary The Workflow At Scale service aims to relieve practices of their daily workflow burden by allowing them to outsource this work to an experienced and efficient team of administrators and clinicians who will manage the workflow process on behalf of multiple practices. Main duties of the job … Workflow Administrator will form a key part of this team. As well as managing the daily workflow process, they will work closely with the Service Manager and Head of Service to develop and evolve the service and to ensure that high levels of quality and efficiency are … maintained as the service grows. About us Alliance for Better Care is innovative in developing services which help support member practices and PCNs by reducing their workload and saving them money. By employing highly skilled people and operating at scale across multiple areas and organisations we are able to more »
Care Directorate and the team responsible for the design, configuration and testing of the Trust's Electronic Patient Record System (EPR), including the Theatre Management system and any clinical systems which impact the surgical care pathway. To maintain, ensure accuracy of and support mandatory data collection to evidence theatre … within the Trust to ensure that the system is design and configured to meet agreed workflow. To become a Super user of the Theatre Management System that investigates and resolve complex system/usability issues To provide support for deployment of the digital transformation development before and during go … be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and more »
Achieved an IT computer qualification (ECDL or equivalent). English and maths GCSE (or equivalent) Desirable Degree (or equivalent) in training. Awareness of ITIL ServiceManagement methodology. Experience Essential Experience of 'one to one' and/or Group training delivery. Provision of a support service to end … Protection Analytical and Judgement skill Essential Good analytical and problem solving skills for all aspects of training, access and support. Liaison with customers including management of complaints and potential conflict over limited resources. Desirable Audit experience to evaluate training is appropriate for the client in their workplace. Planning and … such as Wards & Theatres. Other requirements Essential Willing to work at short notice at either campus contrary to designated training schedule. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
the organisation in the use of clinical IT systems. In addition the post holder will also be a member of the Digital Services Product Management Team and will contribute to the account management and on-going support of new and existing clinical IT systems and the associated change … vacancy. Person Specification Training & Qualifications Essential Recognised qualification in training or equivalent experience Achieved an IT computer qualification (ECDL or equivalent). Desirable ITIL ServiceManagement foundation level PRINCE 2 foundation level or equivalent Trained in most NUH IT systems with the ability to demonstrate or extensive experience … Systems used within the Trust. Experience of 'one to one' and Group training delivery. Able to manage and maintain the provision of a support service to end customers. Ability to manage and coordinate the creation of new training material, courses and rotas based on sound analysis of training needs more »
Chair the GPCB Community Mental Health Committee. Develop and maintain relationships with key stakeholders both internally and externally. Work with community mental health programme management team and workstream leads (ICB, Trusts) to develop and implement shared objectives. Work with wider system clinical leads to develop joint ways of working … to respond to a changing situation. A strong sense of self awareness and how personal style affects the way colleagues react Facilitative and supportive management style, ensuring commitment and influence across the wider health community Flexible approach to work Experience Essential Knowledge of health servicemanagement and more »
