As a CustomerExperience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey and using appropriate resources and technology. Role The … role of a CustomerExperience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding the … extended customer journey Understanding how to apply different skills and behaviours in various situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement Training Working more »
Bognor Road, Near Colworth, Chichester, West Sussex, England
Mercedes-Benz of Chichester
As a CustomerExperience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role The … role of a CustomerExperience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding the … extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement Training more »
As a CustomerExperience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a CustomerExperience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
As a CustomerExperience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a CustomerExperience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
As a CustomerExperience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a CustomerExperience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
Mercedes-Benz of Bolton, The Island, 2 Blackburn Road, Bolton, England
Mercedes-Benz of Bolton
As a CustomerExperience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a CustomerExperience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
As a CustomerExperience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a CustomerExperience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
As a CustomerExperience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a CustomerExperience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
As a CustomerExperience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a CustomerExperience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
Liaising with landlords and tenants to ensure the process runs smoothly along with terminations Marketing, collating and processing invoices Property management whilst providing excellent customer service at all times The role includes a continuous long-term training and development programme starting with Level 2 Housing and Property Management course. … Closing Date Saturday, 15th June 2024 Start Date Saturday, 29th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Logical Team working Initiative Qualifications English and Maths GCSE or equivalent, grade 4/C or Above (Desired) About the Employer … an independent letting and property management agency, located just half a mile from Oakwood Tube Station. Ashmore Residential Mission Statement Creating a world class customerexperience for client owners and tenants alike, we set out to redefine the residential letting experience. Creating a welcoming, supportive letting service while more »
Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical CustomerExperience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely … with the development team Experience in customer service in software and technology. Has good communication skills and a desire to help. Is a problem solver and wants to take on some responsibility. aAbonus would be that they have worked in the social care sector. Some technical training or … experience would be an advantage. Inputting new customers details onto our accounting system and generating invoices. Chasing up customers who haven’t paid. Managing customers' lockdown software on their devices. Assisting the financial controller. Provide top customer service and assist customers with their queries. Who would be the more »
Unit 10, Wonastow Road Industrial Estate (West), Trefynwy, England
CAREBEANS LIMITED
Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical CustomerExperience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely … with the development team Experience in customer service in software and technology. Has good communication skills and a desire to help. Is a problem solver and wants to take on some responsibility. A bonus would be that they have worked in the social care sector. Some technical training … or experience would be an advantage. Inputting new customers details onto our accounting system and generating invoices. Chasing up customers who haven’t paid. Managing customers' lockdown software on their devices. Assisting the financial controller. Provide top customer service and assist customers with their queries. Who would be more »
ORCHARD BUSINESS PARK, MYTHOLMROYD, HALIFAX, WEST YORKSHIRE, England
JOHN VEITCH LIMITED
assisting the purchasing department in the organisation of the supply chain process, for all materials, goods and services required by the company to meet customer requirements. Role Key Responsibilities: To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and … to meet customer order requirements To assist in placing and managing purchase Orders according to the purchase requisition or customer contract To liaise with the marketing department & the supplier to ensure label artwork is supplied on time To assist in determining Customer requirements before shipping of the … to the Supply Chain Team Leader: To organise, plan and prioritise work - developing specific goals and plans to prioritise and meet deadlines To support customer services for product re-calls, product traceability and disaster planning To assist with administrative tasks To support the preparation of presentations, reporting and analysis more »
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customerexperience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3: Sales qualification, (City and Guilds Level 2 certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia product knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities more »
to our customers vehicles. Role The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within … including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. … Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career more »
to our customers vehicles. Role The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within … including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. … Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career more »
Brixton Road Garage, Chittleburn Hill, Brixton, Plymouth, England
RODGERS OF PLYMOUTH LIMITED
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction, in addition to representing the brand by providing Information. Role Completing product presentations. Test-drives and vehicle handovers, enhancing the customerexperience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3 Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia Product Knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities more »
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customerexperience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
DUNDEE HOUSE, MILLENNIUM WAY, CHESTERFIELD, England
ADDOOCO IT LTD
We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills and experience as you complete a IT Cloud Network Specialist - Level 3 Apprenticeship. The role involves diagnosing and fixing faults in hardware, networking and software. Role … additional information Ensuring that all issues are progressed to meet agreed SLA targets Ensuring that all issues are kept up to date and the customer is informed of the progress Ensuring that all issues are updated with the full resolution details prior to closure Logging information on the daily … Closing Date Friday, 28th June 2024 Start Date Monday, 8th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Creative Initiative Non judgemental Patience Meticulous Qualifications any -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential more »
Cedar Court Office Park, Denby Dale Road, Wakefield, England
Fusion Education People Solutions
and enthusiastic apprentice to join our team at Calder Grove, Wakefield, supporting our customers in using our bespoke software products and providing an excellent customer experience. All whilst working towards an Advanced Level 3 Business Administration Apprenticeship qualification. Role We are a growing EdTech company specialising in providing HR … Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast growing (and fab!) team with … of methods including using excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone Undertake project based work relating to improving the customerexperience and helping to identify gaps in our service Provide support for our customers on all of our products re: software issues and more »
required for their role Test new software and hardware and report on its suitability to the business Create new knowledge base articles for our customer portal and other members of the team Adopt a flexible working style to ensure the delivery of a high standard of service and positive … customerexperience Assist with the ongoing provision of a secure ICT infrastructure As part of the first line team you will be responsible for managing the teams queue as well as your own so as to deliver services within agreed SLA’s As first point of contact to … Great Places Housing group we are passionate to support your career development and will provide the successful individual with a range of skills and experience to develop a strong career within ICT. Apprenticeship Standard Information communications technician (level 3) Training Provider BALTIC TRAINING SERVICES LIMITED Working Week Monday - Friday more »
Volkswagen Newton Abbot, The Avenue, Newton Abbot, England
Murray (Plymouth) Ltd
Sites in Devon. With over 250 employees, we pride ourselves on our ability to coach, lead and develop our people to deliver exceptional customer experiences. more »
Sites in Devon. With over 250 employees, we pride ourselves on our ability to coach, lead and develop our people to deliver exceptional customer experiences. more »
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customerexperience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
UNIT 12, PLOVER HOUSE, AVIARY COURT, WADE ROAD, England Hybrid / WFH Options
EXAMPLE IT LTD
looking to make the most of your ambition and personality, then a sales career at Example IT could be perfect for you. Role Growing customer relationships, and expanding Example IT’s portfolio with these customers Working towards your KPI's through developing industry understanding, building relationships and networking Providing … your customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customerexperience Learning and adapting to a changing IT Environments, technology and industry Training Recognised sales training Training schedule has yet to be agreed. … Closing Date Saturday, 15th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Team working Creative Initiative Non judgemental Qualifications English GCSE or equivalent, grade 4 (Essential) maths GCSE or equivalent more »