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the IT Service and Operations department, which manages the infrastructure and data platforms that underpin UCL’s central IT services, including data centres, cloud computer and storage platforms, networks, telephony, communications and collaboration and enterprise applications. Role This post will be within the Information Services Division (ISD) at UCL … part of a team delivering UCL’s primary customer support service to resolve incidents and queries from students and staff. To provide support for computer desktops, mobile devices, audio visual & multimedia equipment, printers, and other equipment used by academic staff, administrative staff and students. To develop the skills to … Able to prioritise workload Interpersonal skills Qualifications English Language GCSE or equivalent, grade 4 (C) (Essential) Maths GCSE or equivalent, grade 4 (C) (Essential) Computer Science/ICT BTEC or equivalent, grade Merit (Desired) About the Employer UNIVERSITY COLLEGE LONDON UCL is a world-leading teaching and research more »