An outstanding opportunity has arisen for an Application SupportAnalyst/UAT Tester to join a dynamic and rapidly expanding business based near Ipswich. You will have the chance to join a thriving organisation as we seek to enhance our customer support team. As a Application SupportAnalyst/UAT Tester, you will play a crucial role in delivering exceptional service to our nationwide customers, responding to support tickets via emails and phone calls, assisting system users with issues, and ensuring effective resolution. Additionally, you will gain experience in User Acceptance Testing (UAT), verifying … excellent written and verbal communication skills. Having prior experience supporting logistics software such as Destin8 would be beneficial but not essential. Comprehensive training and support will be provided, along with clear opportunities for career progression. more »
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT SupportAnalyst to be the first point of contact for users. As the IT SupportAnalyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You … be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email more »
Here at EMIS we are looking for a Customer SupportAnalyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical … break into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance … of great skills to then support you in furthering your career here at EMIS. Our Isle of Wight/Leeds support service teams meet in the office twice weekly on Monday and Tuesday. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30 more »
3rd line IT SupportAnalyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT SupportAnalyst … d be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. As a 3rd line technician you'll be involved in troubleshooting some of the more advanced IT support issues more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
GCS Ltd
JOB TITLE: D365 CRM SupportAnalyst Type: Permanent Nature: Remote Job Purpose: We are looking for an experienced Microsoft Dynamics CRM SupportAnalyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. … This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid … of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine more »
West Midlands, United Kingdom Hybrid / WFH Options
Nigel Frank International
MS Dynamics (D365 CE/Power Platform) - SupportAnalyst - Salary up to £50,000 (plus package) - MS Partner - Fully remote A market leader in innovation and digital technology is growing their Dynamics team ahead of an exciting pipeline of projects. As a D365 SupportAnalyst, you … will work the latest technologies deliver to application support services to customers (including break/fix support, system changes/improvements, system administration, and consultancy/training). You'll join a team of smart, engaging customer-centric rofessionals, and you'll continue your professional development in an more »
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
SRG
An exciting opportunity has arisen to join a world-leading pharmaceutical organisation! SRG is seeking a graduate BTS SupportAnalyst for our client. If you're currently studying or have recently graduated in Computer Science/IT/Business Computing, this could be the opportunity for you. Initially … is based out of offices in Maidenhead on a hybrid working arrangement of 3 days on site after a qualifying period. As a BTS SupportAnalyst, you will actively support the Business Technology Solutions, Office of Ethics and Compliance, and Documentation Center teams. You will be responsible … for coordinating deployment activities for the UK business teams on the Veeva platform and the Master approval tool. Providing first-line support to users where accuracy, pace, and responsiveness are key. This work will provide an excellent opportunity to gain insights into the organization's structure, giving exposure to more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
York, England, United Kingdom Hybrid / WFH Options
Candour Solutions
Infrastructure SupportAnalyst – York (outskirts – hybrid/remote) #TeamCandour have been retained to source an additional Infrastructure SupportAnalyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid/remote basis. One of favourite … the recent project work they’ve won. Curious? Then read on….. So firstly the key technical skills: · Demonstrable experience in an IT infrastructure support or similar role. · Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) · VMWare (vCenter, ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting … occur. · Implement IT equipment and services, working with various teams within the organization. · Create, maintain and improve technical documentation. · Provide day-to-day IT support to the business were required. · Completing administrative tasks, acknowledging events, checking security logs, logging, and progressing change requests. If you’re looking to find more »
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * *Salary up to £45,000* Are you a dynamic and driven individual with a passion for technology and problem-solving … We're on the lookout for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
IT SupportAnalyst - Entry Level/Junior Position - Derby Fantastic opportunity for someone looking for their first opportunity in IT Support! Salary up to 25k plus excellent benefits The role will be on-site near Derby, your own transport is required for this role (limited public transport … to internal users who need assistance with their IT Hardware & Software. Working with the wider team, you will be responsible for providing initial technical support for any IT related issues. Ideally you will have a real passion to work in IT, particularly supporting end users - since there is excellent … re interested in finding out more, please apply and your application will be reviewed by the Technology Recruitment team at Investigo! Entry Level IT SupportAnalyst - Derby more »
Are you a skilled SupportAnalyst with a passion for Linux, SQL, and application troubleshooting? Do you have hands-on experience in Front Office trading environments? Responsibilities: Provide comprehensive support and troubleshooting for trading applications and systems. Leverage Linux, SQL, and application debugging skills to resolve technical … operations. Utilize Front Office trading experience to understand and address business-critical requirements. Be open-minded and adaptable to work on multiple tasks and support various teams as needed. Requirements: Strong proficiency in Linux, SQL, and application troubleshooting techniques. Hands-on experience in Front Office trading environments. Knowledge of … and Benefits: Competitive salary range of £80,000 - £85,000 per annum. Annual bonus. Comprehensive benefits package. If you are a proactive and skilled SupportAnalyst looking for a challenging and rewarding opportun... more »
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a SupportAnalyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful SupportAnalyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a SupportAnalyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful SupportAnalyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
Summary: The ESI Litigation SupportAnalyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation SupportAnalyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »
Southampton, Hampshire, South East, United Kingdom
Spectrum IT Recruitment
IT SupportAnalyst Southampton - Office based £25,000 to £30,000 plus benefits This is a great opportunity for an IT Support Engineer to join an growing business supporting the company's internal users on a range of technical issues. The company are looking for a skilled … IT Support Engineer to become part of their team supporting users of the company's IT systems, applications and infrastructure. This would be an excellent opportunity for a 1st line engineer or service desk engineer looking for a move into a role with more responsibility in a dynamic and … excellent company culture and a starting salary up to £30,000 based on experience. Skill Requirements Active Directory Windows Server Windows 10 Office 365 support Nice to have's Exposure to network support Prior experience in an IT support position If you are looking to be part more »
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Role: Application SupportAnalyst (Payments software) Location: Luton, (2 days in Luton and 3 days working from home after probation) Salary: £30,000 - 32,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience, great customer service, SLA's etc. Why Apply: This role … joins a busy, friendly team providing User support to Users of various payments software solutions for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and End User support to Users of various payments … software applications, in a Service Level Agreement environment, (responding to and resolving User problems/issues). Support a variety of user support queries across payments, BACS transfers, general ledger issues etc. Investigate and resolve often complex customer issues that will require technical investigation. Liaise with 3rd part more »
Employment Type: Permanent
Salary: £30000 - £32000/annum comprehensive range of Employee Bene
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
SR2
IT SupportAnalyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve … step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management processes, guiding colleagues on optimal interactions with the IT Service Desk. Collaborate with other IT … Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in IT Security. Assist the IT Service Desk Lead with preparing management information and reports. Handle software more »
to the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the delivery of our ambitious growth … plans. Creating Meaningful Moments that do good for people, and our planet. We are currently looking for a Business Applications SupportAnalyst To be the support and process specialist for business application solutions at MM Flowers. Handle support issues raised by users regarding ERP, Reporting Tools … and other business applications. Support the wider digital business (DotCom). Support local IT technical issues in line with other members of the Support Team Provide regular updates to the business leadership team. End user training. What you can already do Understanding of ERP in FMCG/ more »
IT SupportAnalyst Exciting and varied entry level position for someone with an IT background either from qualifications, or with some exposure in a previous role to general IT systems. Working with the IT Manager and Senior IT Support Engineer you will provide day to day support … up PCs, troubleshoot a printer, resent passwords, install simple software and general fault fixing. This is some of what you will be doing * Technical support and guidance to staff to understand programs, problem solve and generally support them in using software/hardware correctly * Assisting with the maintenance more »
Helpdesk SupportAnalyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. … as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. unresolved calls to appropriate support team member. incident resolutions and maintain logs of the issues handled or escalated. with vendor support contacts to resolve technical … effectiveness of the help desk. The right person will have a good mix of: minimum of 2 years' experience in a helpdesk or technical support role. track record in supporting customers/clients effectively. problem-solving skills and a strong customer-oriented focus. proactive approach to preventing and resolving more »
SW1X, Belgrave Square, Greater London, United Kingdom
Gordon Yates Recruitment Consultancy
IT SupportAnalyst We are currently working closely with our client to recruit an IT Support Analyst. Who will you be working for? Our Client is a lovely small corporate business with offices within Central and Greater London. What will you be doing? You will be providing … first line IT support across all business offices. Key Duties: Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues. Hardware specification, testing and procurement. Hardware repair and maintenance. PC and Printer troubleshooting Configuring and deployment more »
Helpdesk SupportAnalyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: Provide first-level contact and problem resolution for all users with software and application … problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Escalate unresolved calls to appropriate support team member. Document incident resolutions and maintain logs of the issues handled or escalated. Work with vendor support … of the help desk. The right person will have a good mix of: A minimum of 2 years' experience in a helpdesk or technical support role. Proven track record in supporting customers/clients effectively. Excellent problem-solving skills and a strong customer-oriented focus. A proactive approach to more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! An exciting opportunity has arisen foran Application SupportAnalyst to play a key role in the support of new and existing software … applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the Speedy application portfolio and work as part of the team responsible for … the ongoing maintenance & support for all parts of the business Act as a support point of contact for users company wide and play a key role in driving changes to improve business processes through ongoing systems review To identify areas of improvement within the system and its use more »