1 to 25 of 345 Customer Service Jobs in the North West

Citation. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and … every chance to shine! The Role We are looking for someone to join our Client Support team. To ensure our clients receive the best customer experience from start to finish. This is a busy role, with the team taking around (Apply online only) calls on a daily basis from … to backgrounds, so whether that be proven experience in a Call Centre capacity dealing with a high volume of calls, or in an Inbound customer service position across any sector. What is important to us, is that you can work at pace, able to ask the right questions more »

your future with a really strong pension offer (up to 11.5% employer contributions) 25 days annual leave with bank holidays rising to 30 with service and extra closure days at Christmas and access to volunteering leave. What will you do as a Subject Support Manager - English? Handle emailed escalated … enquiries from schools and education centres enhancing customer service. Deliver key messages around the English curriculum to internal and external stakeholders and customers (teachers). Support teachers to plan and deliver our English specifications. Engage with teachers in the field, using our support materials to enable their continuous improvement. … Act as an Internal consultant for your specialist subject to provide insight and training customer facing teams. Work with external bodies to include Ofqual and the DofE. What you need to succeed? ? Experience of teaching GCSE and/or A Level syllabus in your subject specialism within the last more »

our internal recruitment teams have the guidance and support they need. Your passion for diversity and inclusion, along with your commitment to delivering exceptional customer service and maintaining strong supplier relationships, position you as a key contributor to our recruitment and HR priorities. You understand the importance of … professional behaviours, using judgement, drive and influence. Proven judgement and collaboration skills. A passion for Diversity and Inclusion in all approaches. Role modelling great customer service and relationship management. Thriving on working in a fast moving, creative, flexible environment. Strong influencing and negotiation skills. Great relationship management skills … or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply). more »

Job Title: Customer Services Specialist - Savings Location: Chester, 5 days a week (After probation passed 4 days office 1 day from home) Salary: Up to circa £27,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: 25 days of holiday with public holidays on top Private medical … a key driver of success, with seamless cooperation evident among different department which can diverse your skill set. About the Role: As a Savings Customer Services Specialist, you will support existing and prospective savers through various channels such as online secure messages, telephone, email, post, and webchat. The savings … customer services team handles all aspects of customer servicing. This includes account opening, processing payments, issuing statements, and managing the maturity process. Responsibilities: Provide excellent customer service via various channels (phone, email, chat). Stay updated on savings products and services. Escalate issues and share customer more »

to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll showcase your finely tuned customer service skills daily. What is expected of the … styles Ability to adapt to, and lead people through change Able to make decisive decisions based on relevant data, considering both the business and customer outcomes. Understanding of the end-to-end KYC/KYB and Business onboarding processes Excellent written and verbal communication skills Ability to balance workload … your public holiday allowance whenever works best for you) An extra day’s holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company more »

of providing innovative and efficient software solutions to streamline supply chain and logistics operations across various sectors. With a strong commitment to excellence and customer satisfaction, our client continues to drive success and transformation in the supply chain industry. As a member of the Development Operations Team, you will … new functionality for checking into core software releases. Document standard operating procedures for new project functionality to assist in the process of handover to customer sites and to the Customer Support team. Work with customer services to ensure the successful handover of projects to the Customer Support team: Assist the Customer Support team with second-level support queries. Develop and check in new code modifications into customer repositories adhering to defined processes. Ad-hoc technical requests. CORE SKILLS 3 years working with Progress OpenEdge (Hands-on development is preferred but not required). more »

Account Manager to join their close-knit team as they embark on their biggest expansion to date. Working with the MD, marketplace manager and customer service specialist, you will be the sole paid media specialist, which means you will have full autonomy within your role, giving you the more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

Customer Support Specialist Role : Establish & maintain communication with colleagues & customers to ensure projects are delivered successfully Location : Daresbury office, Monday - Friday standard hours WHY? Fast growing & leading Technology Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with people, building relationships whilst providing high levels of … customer service? Are you organised and able to prioritise workloads whilst making things happen? Have you been successful in a customer service focussed role? Our client is an established IT/Technology Consultancy serving customers across the UK. They have an exciting opportunity for an enthusiastic … Customer Support Specialist . We are looking for someone who can establish and maintain trust and communication with colleagues, customers, and suppliers and who eagerly takes responsibility and ownership to make and keep promises. You'll also be a dedicated team player with a can-do attitude. This is more »

Quarters, Trafford Park, Manchester. Is it for me? If you join us, you can immerse yourself in a company that takes pride in exceptional customer service, providing fragrance and beauty products tailored to our customers' desires. At our vibrant workplace in the new state-of-the-art Head more »

Broadcast Support Specialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex issues, and complete … with solutions including high-end digital movie cameras, production switches and cutting-edge video editing software. Requirements Strong understanding of technology Experience in a customer-facing role Broadcast, post-production, camera or AV experience Understanding of basic broadcast and video terminology Strong technical acumen with a solid understanding of more »

Managed Services Teams offer a range of services to our Customers: Application support, covering the entire suite of Oracle HRMS products, including HR, Self Service, Learning Management, Recruitment and Payroll on both E-Business Suite and HCM Cloud Hosting and DBA Services Business Process Outsourcing for HR Administration and … Payroll Solutions Testing as a Service (TaaS). The Payroll Team Lead will provide a first point of contact for specified BPO Team Customers: Providing a positive, personal, responsive and efficient service to all customers Providing the fastest route to Customer resolution Setting clear expectations and following … up on what we say Recognising & respecting differing levels of technical knowledge and adjusting your communication style accordingly To maintain Customer satisfaction (which will be monitored through Customer satisfaction surveys). Main Duties & Responsibilities: Resolve & provide advice and guidance on Payroll queries from employees, HMRC and other more »

we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … Cloud Applications Consulting, implementation and support services 3000 strong,€255m/£220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … supporting Oracle, Microsoft and AWS technologies. We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive. Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we more »

We are currently hiring for a Customer Operation Specialist - Supply Chain . This role focuses on delivering top-tier customer service to the UK market, managing inbound and outbound communications, and overseeing order receipt processes. Collaborating closely with various departments, the aim is to meet customer … deliveries to retailers. This requires keen attention to detail and a proactive approach to optimizing operational efficiency. Overall, the role is instrumental in boosting customer satisfaction and driving success in the UK market. Your Responsibilities Overseeing and nurturing relationships with retailer supply chain teams through leading regular review meetings … aiding in order processing from inception to delivery and invoicing. Ensuring a service level of 98.5% by effectively communicating potential future out-of-stocks to customers and proposing mitigation options. Monitoring and evaluating customer order adjustments. Collaborating with commercial teams to develop joint forecasts incorporating supply chain insights more »

where necessary Support infrastructure and Application release change activities to ensure integrity of integration and PaaS platforms Identify automation opportunities and work with relevant Service Leads to deliver through continuous improvement initiatives. Accept and translate business requirements from service leads to deliver new integrations or improve existing integrations. … them Qualifications (Desirable) Oracle Cloud ERP certification ITIL Other things we’re looking for (key criteria) Strong communication skills both oral and in written Customer service focus Works well in a team environment with minimum direction Able to challenge requirements if they if they don’t look right more »

our strong team engagement but forming long lasting relationships with our UK Brokers, based on integrity, honestly and transparency, as well as a great service with the end Customer being at the heart of everything we do. At AXA we work smart, empowering our people to balance their … and customers. You’ll be proactive, outgoing and confident in dealing with our strategic partners, retaining and maximising business through the delivery of exceptional customer service. Underwrite our products for SME customers profitably, accurately, consistently using the full range of appetite and tools available. Be an advocate for AXA … it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference. About the Entity AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UK’s leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

all relevant parties (internal and external) To develop and maintain an in-depth understanding of each client’s business needs. To report all client service issues to the CAM teams whilst ensuring that a high standard of client care is maintained at all times. To react in an efficient … and courteous manner to client requests whilst adhering to all service level agreements (internal and external). To develop and maintain effective teamwork within the Client Services departments, across genres and between the various departments and premises of the Company to include, but not limited to, Client Development, Client … Marketing, Event Programming, Customer Service, and Product Support teams, to ensure that the business needs of the client are met. To assist the CAM teams to ensure that all info pages event related information is accurate, up to date & accessible across all sales channels e.g. Call Centre and more »

Deputy CISO on delivery of key projects What do you need for this role? Thrive on helping people with problem solving, stakeholder management/customer service outlook - working with business teams to achieve positive outcome Inquisitive nature and intuition regarding what questions to ask, when, and their relative … Knowledge of risk assurance and technical security principles Data manipulation and visualization skills highly desirable - eg: PowerBI An interest of PwC’s business model, service offerings, and business operating environment as it pertains to the firm’s threat landscape Please note: this is a hybrid role, ideally based in more »

They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and … solving of unresolved issues via SQL. -Resolving incidents and service requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified more »

eCommerce Platform, Order Management systems, , etc.) Implementation and/or consulting experience Personal Attributes These should already be well developed, including: Understanding that the customer is key, willingness to support and work around what most benefits the customer and the sales process. Enthusiastic self-starter with a can … do attitude Dedicated to providing excellent customer service through prompt, high-quality communication Great work ethic and work rate Respect for colleagues, prospects and other individuals Enjoy and thrive in a high-pressure, highly rewarding environment Huge attention to detail Competencies: You will be provided with regular personal more »

and fuel systems repair and maintenance for both commercial and military aircraft. The company has been operating for close to 30 years, providing outstanding customer service and encouraging a warm, positive environment to aid employee progression. This is a Permanent Position based in Manchester . Working 5/… manner Responsible for oversight of the manhour and budget control of the P2F build plan, ensuring any estimated manhours are realistic and achievable supporting Customer approval Produce and communicate daily and weekly reports as requested. Highlight and support resolution to any obstacles that could affect the smooth running of more »

Technical Support Advisor* *Role Profile* Providing our customers with an exceptional service is key to our business and we are now looking for a Technical Support Advisor who can guide our customers through a smooth process when faced with any technical challenges. To excel in this role, you will … be technically minded and have a passion for excellent customer service. This is a unique and exciting opportunity for someone who is looking to take the next step in their career as well as develop with the company as we continue to grow. *Main Responsibilities* * Diagnose and resolve reported … wired and wireless equipment and services * Respond to enquiries by phone, email and through the support ticket system * Record all information accurately against the customer and our Company records * Update and maintain support tickets with all relevant information * Other such reasonable duties within the general scope of the job more »

and maintaining long-term client relationships. • Representing the company’s products with a real, genuine passion! What you'll need to apply • Previous sales, customer service, retail or similar experience is advantageous. • Be able to reliably commute to the office in Manchester City Centre. What you'll get more »

Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »