Job Description Role & Responsibilities As a Technical Engineer/2ndLine Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues. Travel to various sites in your region, working closely with other IT teams … to provide quality 2ndline IT support. Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Technical Engineer will be providing a high level of customer service and offering a varied range of IT Support to both technical and non-technical customers … and staff. Skills & Qualifications 2ndLine Support 1Year+. Hardware or Software experience (Preferably both) Attention to Detail Benefits Competitive Salary On site training. Progression within the company. more »
Job Title: 1st/2ndLine Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and … take your career to the next level, please apply for immediate consideration! Keywords: IT Support Engineer, MSP Engineer, 1st/2ndLine, Helpdesk Technician, Help Desk In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
2ndLine Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2ndline IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side more »
2ndLine Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2ndline IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side more »
Job Title : 2ndLine Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2ndLine Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the … troubleshooting and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be of key importance. Key Responsibilities: Deliver more »
Title: 2ndLine Support Engineer Location: Bristol Salary: £28,000 to £30,000 My Client are looking for a 2ndLine Support analyst to join their growing team. What we are looking for someone with: Experience supporting Windows Desktop and Active Directory more »
2ndLine Hardware Support Duration: 2 Months (possible extension) Day Rate £160 per day Inside IR35 Onsite 5 days a week in Doncaster (sometimes to Preston site) - 8-5pm - Monday to Friday Join our dynamic ICT team as we embark on an exciting mobile refresh project. … We're seeking a proactive and dynamic individual to provide temporary 2ndline support assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level 2 support, including greeting more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role : 2ndLineEngineer Location : Bath/Chippenham Salary : £30,000 - £35,000 I am now recruiting an exciting NEW ROLE for a TOP MSP in the Bath/Chippenham area. In this role you will be working with cutting Edge Cloud Infrastructure & Networking Infrastructure … alongside being provided with paid training and a clear-cut progression path - to Projects, Infrastructure & Leadership role. If you are an MSP Engineer looking for a company where you can build a CAREER, this one's for you! Exclusive Benefits: Highly Competitive Annual Salary more »
2ndLine IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer … to join the rapidly growing and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where more »
Role: 2ndLine Support Engineer Location: Preston, Lancashire Salary: Up to … Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a secondlineengineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal more »
Employment Type: Permanent
Salary: £28000 - £32000/annum 25 days holiday and bonus
DK Recruitment are seeking 2ndLine Support Engineer to join our client who are a leading managed service provider looking to expand their 2ndline service desk team. They heavily promote organic growth and this role has progression into the 3rd Linemore »
2ndLine Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st Line experience and are stuck … development opportunities. Office based in Salisbury You do need to be eligible for SC and DV Clearance. What you'll be doing: First-line and Second-line software and hardware support (PCs, laptops, peripherals, printers) Build, configure and troubleshoot desktop and laptop systems Incident requests, internal more »
Cambridge, England, United Kingdom Hybrid / WFH Options
YourPrime
SecondLine IT Engineer Location … Cambridge - Hybrid Salary: £29,000 per annum Secondline IT engineer - Role Overview: They are seeking to hire a SecondLineEngineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities … best support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Secondline IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users more »
Wigan, Greater Manchester, North West, United Kingdom
Be Technology
Are you an experienced IT Support Engineer looking for your next position? Our client, a top tier IT Managed Services provider, is seeking an IT Engineer to join their team. This exciting opportunity involves a huge range technical exposure whilst taking that next step in your … setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2ndLineEngineer Salary: GBP 27,000 - 35,000 DOE Location: Office Based in Wigan (Mon-Fri 8:30am-5:30pm more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
Are you an experienced IT Support Engineer looking for your next position? Our client, a top tier IT Managed Services provider, is seeking an IT Engineer to join their team. This exciting opportunity involves a huge range technical exposure and variation in different responsibilities such as … setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2ndLineEngineer Salary: GBP 27,000 - 35,000 DOE Location: Hybrid working in Bolton (Mon-Fri 8:30am-5:30pm more »
2ndLine Infrastructure Engineer (Hybrid 3 days office/2 days home) We have a fantastic opportunity for an experienced and professional Infrastructure Engineer with a strong track record and proven skills in VMware/Hyper-V, Azure, Veeam, Citrix and Networking such … as Sophos and Draytek. Any experience of SQL is an added plus and the Infrastructure Engineer will be responsible for providing technical IT support to both internal and external customers. Experience Required Experience of MSP Environments Strong VMware, Hyper-V, Azure, Citrix, Veeam Networking – Sophos/Draytek Monitoring … Knowledge of Storage Platforms Microsoft Server and Desktop OS Installation of Windows OS Microsoft Exchange & O365 Main duties To handle escalations from 1st Line Support as well as handling the end-to-end process of major incidents including all communication with internal/external customers To be a more »
We are looking to recruit an experienced 2ndline support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will … have a broad technical skill base and be able to provide 1st and 2ndline support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot Switches, Routers more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLine Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part more »
2ndLine IT Support Engineer/Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a 2ndLine IT Support Engineer/Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365 Strong knowledge of PC hardware coupled more »
Company: IT Managed Service Provider Role: 1st/2ndLineEngineer – French & English Speaking Location: Holborn, Office based Salary: To £28,000 (depending on experience) + Training & Certifications Paid for Benefits: Holidays, Pension and benefits You will be responsible for providing remote desktop, server and more »
I'm currently hiring for a 2ndLineEngineer on behalf of a Real Estate business based in Lancaster. You will be responsible for both desktop support and project delivery around predominantly Microsoft technologies. Below are some of the technologies you'll be working with more »
Dartford, Kent, South East, United Kingdom Hybrid / WFH Options
Movement8 Ltd
2ndline support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. … gain an insight into usage trends for capacity planning • Monitor and maintain Customer and Internal Backup schedules, ensuring all retention levels are in line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance more »
Berkshire - Surrey, Guildford, Surrey, United Kingdom
hireful
to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2ndLine IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic … use your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior IT Support Technician, Desktop Support Engineer, Field IT SUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. Usually you would cover 1-2 schools … car scheme Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2ndLine Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in more »
to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2ndLine IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic … use your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior IT Support Technician, Desktop Support Engineer, Field IT SUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. Usually you would cover 1-2 schools … car scheme Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2ndLine Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in more »
2ndLine Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring issues and … implement infrastructure as code. IDEAL CANDIDATE This role will suit a candidate with at least 3 years of technical experience, in a Systems Engineer or similar field. Proven experience in driving best practices within your local team. Good understanding of application and infrastructure monitoring. Good technical background with more »