effectively. Troubleshooting issues related to FIX protocol, application support, hardware, software, and connectivity issues using industry-standard tools, PCAP, Wireshark, etc. Provide assistance with clientonboarding to the GFO-X Exchange platform, working with internal teams to get the client up and running and resolving any … issues. Be the primary interface to the client at all times. Assisting with API and Algo Conformance testing and certification. Involvement in end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow … FIX protocol (4.0/4.4 and above) Troubleshooting Application Services, including API issues. Troubleshooting exchange connectivity issues Strong problem-solving and communication skills. Good client focus and appreciation of Customer Experience Able to multi-task efficiently and work under time pressure Familiarity with ITIL working practices. Respectful of the more »
THE COMPANY: Our client is a leading global investment manager, with £billions in AUM. THE RESPONSIBILITIES: Financial Crime – The candidate will be responsible for ensuring that the AML/CTF process of the firm are effective and robust. They will assume day to day responsibility for the AML process … including clientonboarding, ongoing due diligence, client screening, risk assessments, policies and procedures. They will be heavily involved in the delivery of the MLRO report, the financial crime risk assessment, FCA reporting relating to AML/CTF and other related processes. SMCR –The candidate will support … forums on this topic. Provision of training – the candidate will help to administer, develop and deliver the firms regulatory training. This will include onboarding training to new members of staff, and ad hoc regulatory training on topical subjects as required Monitoring and Surveillance - Conduct ongoing surveillance and thematic more »
Clerkenwell, England, United Kingdom Hybrid / WFH Options
TrinIT Group
Technical Onboarding Manager - London/Hybrid - £62,000 TrinIT Talent are looking for a Technical Onboarding Manager to join our customers team based in London 1-2 days a week and the rest from home. This is a permanent position paying up to £62,000 depending … on experience. Job Description:- Provide an excellent onboarding experience for both new and existing customers. Manage the full life cycle of the integration, from the first post … sale discussion, through implementation and delivery. Partner with clients and internal stakeholders across the business to manage dependencies and remove roadblocks, drive forward the clientonboarding process, to the right quality and timelines. Conduct scripted testing during the development phase and co-ordinate User Acceptance Testing. Key more »
City of London, London, United Kingdom Hybrid / WFH Options
Job Heron
involved in several aspects of a project's lifecycle, from working with stakeholders on analysis and design to implementing the solution and working with client services and banks on releases and support. This is an excellent opportunity to progress your career with a well-established company! About the Role … strong technical skills to code and deliver these solutions Collaborate with other teams to continually improve the product and drive future innovation Technical support Clientonboarding Required Experience: BSc and/or MSc/PhD in Computer Science (or other STEM subjects with relevant experience) Clientmore »
industry vendor events as an AVEX representative to obtain information that is formally shared with the wider company to support sales goals. Implementation of clientonboarding and assistance with invoicing and collections. Job Qualifications Bachelor's Degree desirable Minimum 3-5 years successful sales and business development more »
medium clients 2. Develop channel partnerships to leverage business communities to sell Alibaba Cloud global solutions 3. Build robust sales pipelines, help enhance customeronboarding and partner enablement programs 4. Provide training and workshops to customers and partners to enhance brand awareness and improve collaborations 5. Provide overall more »
are complete and up to date for product support teams. Ensuring correct configuration management is carried out and documented for product changes. Ensuring new clientonboarding is successful with efficient deployment of products, integration services, and setting configuration. Carry out impact analysis for changes, especially where these more »
Acting as a point of contact through the deployment, coordinating with internal teams to ensure a smooth project roll out and a positive customeronboarding experience, Working with internal departments to promote cross selling across our product portfolio wherever possible (business mobile, telephony, connectivity), Managing accounts introduced to more »
internal teams to streamline workflows and optimize operational efficiency. • Conduct research and analysis to identify areas for process improvement and automation. • Assist with onboarding new clients and providing ongoing support and guidance. • Develop and maintain documentation of operational procedures and best practices. • Stay up-to-date on industry more »
growing Tech startup based in Manchester. They are creating the latest AI/ML/Bot technology products across Public and Private sectors, onboarding new clients all the time! This is a chance to join a business where you will be a valued key part of the team more »
growing Tech startup based in Manchester. They are creating the latest AI/ML/Bot technology products across Public and Private sectors, onboarding new clients all the time! This is a chance to join a business where you will be a valued key part of the team more »
the forefront of maintaining their platform's reliability and efficiency, ensuring their clients receive top-notch trading experiences. From monitoring technical infrastructure to managing clientonboarding and FIX integrations, you'll contribute directly to their mission of delivering market-leading multi-asset trading technology. Responsibilities: Monitor system … performance, troubleshoot technical issues, and collaborate with cross-functional teams to integrate new features while maintaining stability. Assist in onboarding new clients, including setup on the platform, provisioning liquidity, and maintaining clear communication throughout the process. Support FIX integrations for external clients, liquidity providers, and partners, ensuring smooth … onboarding and maintenance of trading platform environment. Provide timely responses to technical incidents, analyse root causes, and collaborate with teams to address challenges and prevent recurrence. Identify opportunities to enhance platform performance, scalability, and reliability, implementing optimizations in collaboration with the development team. Skills Required: Bachelor's degree more »
Compliance Associate – Private Credit Firm - London Company Overview: Our client is a credit fund manager based in London. The firm is committed to maintaining the highest standards of compliance and regulatory adherence, ensuring that their operations comply with all relevant financial regulations and ethical practices. They are currently seeking … reviews and testing · Develop and maintain compliance policies and procedures · Regulatory filing · Financial promotions and marketing compliance reviews · PA dealing · G&E · Compliance training · Clientonboarding (AML and KYC) · Ad hoc project work Requirements: · Bachelor's degree in Finance, Economics, Law, or a related field. · Prior experience more »
methodologies, and have a curiosity about DDD and Event-Driven architectures, you'd fit right in. What You'll Do: Spearhead core capabilities for ClientOnboarding Value Stream. Bring to life our loosely-coupled event-based architectural vision. Elevate user experiences and process-based outcomes. Mentor junior more »
Account Manager, Senior Account Manager, COR5593 We seek an Account Manager to join our client based in East London. Are you an Account Manager looking for a new challenge? Looking to work in a pivotal role as an Account Manager in a stable, progressive organisation? This is a role … not to be missed! Our Client We're delighted to represent a global client within the Scientific sector. Their product suite is used across the world by all the leading companies. Within their space, they enjoy global recognition for quality and comes with a long history of success. … ll act as a global liaison, providing pre-and post-sales support, identifying new business opportunities, and contributing to the inbound sales process for client onboarding. The Account Manager is the face of the brand to important, established (and new) customers. What We Need The ideal Account Manager will more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
into an exciting phase of growth, an opportunity has arisen to add a Storage Engineer to the team, who will provide technical support on client Enterprise Computing systems. Role responsibilities Work as part of a team to provide daily and on-call technical support on file storage solutions, ensuring … and security of data. These are 16 different storage technologies including things such as NetApp, Nutanix File, DellEMC and MS File Servers Support new clientonboarding activities from the project stage into business as usual. Support the implementation, configuration and ongoing management of the monitoring solution. Take … Requests to fulfil these quickly and maintain up to date/accurate records. Support ongoing version releases, including testing and deployments. Collaborate with other client and Nephos IT teams, vendors, and stakeholders to ensure smooth integration and operation of technology with other systems and platforms. Identify technology or process more »
junior technical sales staff, fostering a culture of excellence and continuous learning. Collaborate with the product and engineering teams to tailor solutions that meet client needs. Address technical questions and concerns during the sales process, ensuring a smooth clientonboarding experience. Stay abreast of industry trends … banking revolution. A dynamic and supportive work environment with opportunities for professional growth and development. The chance to make a significant impact on our client’s success and the broader fintech ecosystem. How to Apply: Click on the “Easy Apply” button and submit your resume. Staq is an equal more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time home based. The … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »
Employment Type: Permanent, Part Time, Work From Home
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time home based. The … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »
Employment Type: Permanent, Part Time, Work From Home
Cardiff, Wales, United Kingdom Hybrid / WFH Options
InterQuest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time is home based. … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »
Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles. Our client, is a well-established Advisory Firm, is looking for a Client Director. They are based in West London, near Harrow. Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate … Finance roles. Our client, is a well-established Advisory Firm, is looking for a Client Director. They are based in West London, near Harrow. Main Responsibilities and Duties of the Client Director: The Client Director's primary responsibilities and duties include: - Conducting thorough reviews of accounts … files and engaging in client meetings. - Meeting with and onboarding new clients to the firm. - Cultivating and nurturing strong relationships with clients to ensure their satisfaction and retention. - Providing ongoing support to the team and addressing complex queries from clients. - Serving as a mentor to accountants across more »
interest and confidentiality. Assisting with risk and compliance policy and procedure updates/reviews. Working with the New York office to review and negotiate client and third-party terms. This may include responding to requests regarding questionnaires and engagement letter queries. Supporting HR with secondment agreements, screening compliance policies … range of compliance-related queries such as NDAs and practising rights issues. Managing projects to implement any changes to processes and procedures. Overseeing the clientonboarding process, working with the MLRO If this is of interest, please send us your CV to be considered. Thank you more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
possible Work with other cross-functional teams within Nephos, such as Business Analysts, Solution Architects and Project Managers to help deliver end to end clientonboarding activities and system solutions Create and maintain up to date standard processes in your area of expertise, to help build a more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Lucera Financial Infrastructures
people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and clientonboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments more »
Operations teams, provisioning and installing new systems, conducting site surveys, general site maintenance, and conducting Technical Health Checks for Customers Assist with the onboarding of new customers when required, focussing on the technical aspects including but not limited to provisioning of new phone systems, number porting, system training more »