51 to 75 of 155 Service Design Jobs in the UK

Job Description UX Design Consultant Our Client is looking to recruit a UX designer Consultant with 3 to 4 years UX Design experience. This is a consultancy role, advising a global player in Education on direction and execution of a number of products/projects, as part of … confidently work in ambiguous situations. • Provide leadership in challenging situations through clarity, tact and diplomacy. • Ability to identify and communicate the commercial impact of design decisions. • Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. … EXPERIENCE • Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »

UX Researcher- Mid Location: Liverpool, UK Role Type- 12 months FTC Reports to: Head of Digital Design Client- Imperial Brands *Please note, you’ll be working primarily on tobacco brands* Why choose Tag? We are the long-standing, production partner of choice that has helped brands across borders and … employees around the world. Job Description You have a strong research background, with experience in the full range of User research and design methods and the ability to translate research findings into actionable recommendations and be ready to quickly get to work in an agile multidisciplinary team of Developers … Designers, and Analysts focused on the customer’s omnichannel buying experience. Specifically, for the current assignment, you need to have experience working closely with Service Design and Data Science teams, preferably within e-commerce and have strong CV and portfolio examples to demonstrate your expertise. We hope to more »

SC Clearance About the business 🚀 This consultancy set up their UCD practice 18 months ago with the help of 2 key leaders in the Service Design space (you might know who they are already) and it's safe to say they've been smashing it! Winning and retaining … new projects primarily in the public sector but also branching out into the private sector they're looking to grow their team with more Service Designers and User Researchers. G.Digital has supported the growth of this team with 6 team members over the last 18 months who are all … typically in the public sector including places like: NHS Digital MOJ DWP You’ll be part of an agile team of software engineers, designers, Service Designers, product managers, and other stakeholders and help the project team build a coherent service. You’ll decide which User Research activities are appropriate more »

Market Rate Job Description: Harvey Nash's Public Sector Client is looking to recruit a Snr Content Manager. This role will support the Shared Service Programme Accessibility Workstream ensuring that users are involved in transformation and design and deliver improved corporate services that meet their needs. The Accessibility … Workstream brings together user research, service design and content design skillsets with technical accessibility expertise. The mission is to deliver solutions that are accessible. Good content design is a critical part of configuring off the shelf systems to meet the needs of our users, but also … Content concepts and prototyping Choose the best option to make content accessible to different audiences and assistive technologies, and show proposed approaches to content design through the creation of prototypes and content plans. Explain how the pattern choice or need for a new pattern, publishing approach and metadata will more »

and remote working, a bonus scheme, 28 days holiday (+BH) and more. A leading organisation in the Net Zero space is seeking an Inclusive Service Designer to help them deliver some major projects supporting low income and vulnerable consumers. By supporting innovators to deliver the future of energy in … centred on using in-depth research and data to create more equitable outcomes for consumers in the energy space, you will be using your service design skills to improve and deliver essential services to consumers. The successful candidate will collaborate closely with researchers and designers to develop service … by demonstrating how designing products and services inclusively can enhance these services for everyone. This role involves problem-solving through research insights, driving the design of impactful user experiences, and defining evidence-based research requirements. Expect to engage in sophisticated projects for private and public sector clients, contributing to more »

guiding and supporting clients through the deployment of new technology. This role would require a blend of stakeholder and project management, solution and process design and change management with a focus on supporting Finance teams. Description of role: Advising clients on Finance service design Providing support and … expertise with Finance service design, operating models and capability. Defining where there are opportunities to make changes and how these can be translated into a roadmap and action plan with clients. Mapping and documenting Finance processes. Working with technical teams to ensure the technical solution is built as … per the design and meets the requirements of the business. Providing expertise to clients regarding the deployment of finance technology solutions Working with the business to define and implement new ways of working. Working with technical teams to ensure the technical solution is built as per the design more »

confidently work in ambiguous situations. Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. … EXPERIENCE Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences - cross-platform and cross-device solutions. … Ability to define key metrics and evaluate project success. Working to strict deadlines. Proven design track record and design agency experience. Design degree or equivalent. The Client is based in Holborn Central London. The salary for this role will be in the range £25K - £30K Please do more »

thinking individuals with plenty of creativity to develop and lead our value propositions, opportunities, and client engagements, who are subject matter experts in either service management, service architecture and or business architecture. No engagement is the same, this role requires a desire to build trusted client relationships, understand … of business strategy in support of IT, IT strategy recommendations, IT strategy plans and roadmaps, ITSM capability and process assessments, producing new process sets, service improvement plans, organization design reviews, new operating models, skills assessments, ITSM Tooling reviews and improvement plans, etc. The candidates must be eligible to … recommendations Desk research on competitors and best practice examples of digital strategy Documenting roadmaps and/or transition states for any organisational changes required Service Delivery supporting roles Required skills and experience: Successful candidates will have strong Service Design, IT operations and service management experience across more »

thinking individuals with plenty of creativity to develop and lead our value propositions, opportunities, and client engagements, who are subject matter experts in either service management, service architecture and or business architecture. No engagement is the same, this role requires a desire to build trusted client relationships, understand … of business strategy in support of IT, IT strategy recommendations, IT strategy plans and roadmaps, ITSM capability and process assessments, producing new process sets, service improvement plans, organization design reviews, new operating models, skills assessments, ITSM Tooling reviews and improvement plans, etc. The candidates must be eligible to … recommendations Desk research on competitors and best practice examples of digital strategy Documenting roadmaps and/or transition states for any organisational changes required Service Delivery supporting roles Required skills and experience: Successful candidates will have strong Service Design, IT operations and service management experience across more »

Principals in implementing our strategic objectives. This position offers the unique opportunity to contribute to various key business development functions including Pre-Sales support, service design, and the refinement of our Go-to-Market (GTM) strategy. It is ideal for individuals who are eager to embark on a … SAP solutions, offering a platform for growth and skill development within a supportive and dynamic team environment. Key Responsibilities: 1. Pre-Sales Support and Service Design: Assist the nominated bid manager in crafting high-quality, timely RFP responses. Participate in system demonstrations, client engagement, and presentations throughout the … sales lifecycle under guidance. 2. Refinement of GTM Strategy: Assist in evolving our SAP GTM strategy through service portfolio enhancement, including advisory services, service packages, and innovations. Support in articulating our ‘Fit4Future’ advisory services and ‘Run Better’ packages to target both upper mid-market and lower enterprise segments. more »

Information Builder (IB) Server (Plus expert in SQL Query) Now ITSM Tool Metering Project support experience (preferably in Water Companies ) KEY RELATIONSHIPS Reporting to Service Manger Interface with Key stakeholders of other streams (i.e. Delivery, Security, Service Design , Support Help Desk , Chage management) Provide advice and support … to workstreams Project Managers (i.e.SI Delivery, Security, Service Design) JOB SKILLS, QUALIFICATIONS & EXPERIENCE Strong experience in production support environments and able to multi task in a pressured scenario and communicate effectively. Strong technical experience in SQL Server, Qliksense, IB TIBCO with strong knowledge of Web based development. Troubleshoot more »

Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the … effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged, responded to and resolved within SLA. Working with … the IT Service Design and Operations Manager to monitor service performance and drive continuous service improvement. Deliver effective fulfilment of service requests to SLA's. Coach and mentor the team including resource management with a view to exceeding customer expectations. more »

experience of working at a senior level in specialist area. Experience Essential Engagement of patients and public and the principles of co-production in service design and delivery Skills Essential The ability to work in partnership with lead clinicians, health care professionals and other stakeholders and a partnership … of equality, diversity and inclusion both within and outside of the organisation. Desirable Working and influencing across organisational boundaries Use of improvement methodology in service design and pathway transformation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order … and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website. more »

Chip Consulting firm Expertise in the UK Space Domain with knowledge of Government/MoD Space projects Proficiency in designing and delivering operating models, service design, and digital transformation for the UK Public Sector using waterfall and agile methodologies Understanding of Defence & Security sector challenges and innovative government … environment drivers: digital, automation, robotics, advanced analytics Strong project management skills, including detailed project planning and adherence to strict timelines Expertise in Operating Model Design to create optimal business architecture for digital strategy implementation Proficiency in Service Design, focusing on user-centric solutions to deliver maximum value more »

London - Hybrid Working, at least 40% of your time in their office/2 days per week Other Benefits: * Access to an excellent civil service pension scheme * 33 days annual leave (increasing to 38 days over a 5-year period) * Supportive parental and special leave policies * Flexible working patterns … Plan, direct and coordinate activities, engaging with other stakeholders to manage and implement a programme. * Provide guidance and make recommendations to colleagues ensuring that service design and transition plans can be supported by network topologies and network provisions. Research new technologies and make recommendations when changes are needed … solutions and services such as: networking, physical infrastructure, software, COTS and open source packages and solutions, and cloud computing * Knowledge of moderate to complex service integration, particularly experience of integration with Azure & AWS related networking and typical DMZ architectures and Express Route, with experience of capacity and availability monitoring more »

Role: Head of User Experience Design Offer type: Permanent Salary: £60,000 - £75,000 Location: This is a remote role, based nationally NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit. … points (including website/myncs/partner platforms/crm newsletters) for young people and key stakeholders engaging with NCS. Skills in user experience design, customer journey mapping and content strategy (not just for marketing content). Key Activities Introduce an agile, user-centered development model across all of … our digital services, to ensure effective end to end journeys for young people Lead multi-disciplinary teams of research, design and technology colleagues to develop the digital roadmap in support of young people’s goals Oversee the creation of content and digital interfaces that are engaging for youth audiences more »

makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the … which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line … and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and more »

You'll have the following responsibilities * Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. * Manage and recommend on the technical direction and helps determine the optimum solution design for customers. * Manage the review and validation processes for both new … life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. * Drive the improvement of design and delivery capabilities for end-to-end technical solutions. * Manage customer solution design engagement and statement of work creation, including any 3rd party … deliverables. * Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. * Undertake customer migration more »

terms of projects, the majority of the stuff you'll be working on is greenfield, which should be super appealing to most! The Product Design team in particular are one of the key drivers in the push to NetZero, so the role would very much suit someone that was … passionate about this. All their Product Designers are Full Stack and they'd expect this Lead Product Designer to be the same. The Product Design team cover all of the design process including ideation, research, analysis, design and delivery - they are looking for someone that is comfortable … Lead" as such but certainly will need to at least have some experience of hands-off type work such as mentoring, delegating work, championing design thinking across a business, leading on design best practices, contributing to overall design strategy and much more. You will have more »

will be part of the Chief Medical Officer's (CMO) structure within the two Local Care Organisations providing knowledge, experience and expertise to the design, implementation and operation of a population health management approach to improving health and wellbeing outcomes for residents in Manchester and Trafford. The Population Health … strategic leadership role at citywide and borough levels to ensure the neighbourhood models focus on population health management (PHM), are co-produced, resident-centric (service design through to evaluation and governance), improve access and address inequities. The post holder will provide strong and visible leadership across the Neighbourhoods … in the locality and the PCNs. The role will support the locality level design, development and mobilisation of local and regional strategies and policy changes as they relate to population health management methods. A tailored approach will be taken, recognising the different stages and needs of the two LCOs more »

closely with the rest of the team to understand the requirements and to influence the requirements for the infrastructure itself based on how the service is to operate. We are looking for someone with in-date SC Clearance due to the nature of the work. Skill/Experience Designing … implementing and/or migrating IT infrastructure and platforms. Iterating designs based on constraints and user needs when the design hasn't worked A number of projects working within secure environments (preferably defense) Experience capturing requirements for live services An appreciation for user-centred design and service design A working knowledge of risk management and assurance frameworks The role is hybrid and you will need to work in Bristol 1/2 days per week so please only apply if this works for you. Day rates up to £675/day. Interviews will be conducted more »

exciting time for us here at Delt and we would love you to join us on our journey! The Role: The Identity and Collaboration Service Owner plays a key role at Delt in taking the lead Service Ownership role facing out into Delt’s customers and acting as … the service’s technical advocate within Delt. Working with IT leaders throughout Delt they will develop an intimate knowledge of the services, technology and future initiatives. By developing a relationship as a trusted technical advisor within Delt, they will support Delt’s customers in the ongoing development and delivery … s Technology Strategy and Roadmap. Using that knowledge to both shape delivery activity and inform the development of Delt’s Technology roadmap. As the service owner within Delt you will be empowered to ensure the solutions we deliver are secure, standardised, simplified, available, flexible and efficient meeting service more »

afield, our mission is gaining momentum. This is a unique opportunity for an experienced Senior Product Designer with a wide-set of skills - from service design to UX to UI , to join our Product and Design team. The main objective of the role is to deliver intuitive … solve user problems - your job is to work out the best way to do this and prioritise accordingly. What will you do? 📈 Shape the design process working closely with Product and Tech 🏗 Work with our customers to understand their needs , going beyond the obvious to translate this into actionable … Work closely across the organisation with product-minded individuals across sales, marketing and operations to collaboratively work through ideas and solutions 🤝 Implement the product design vision , strategy and principles across the business. 💥 Work on design strategy, researching user requirements, delivering wireframes to final design, testing and internal more »

by well established eCommerce business in the forefront of the live entertainment space. The Senior Product Designer will work directly with the product and design team as well as the wider business, including ticketing, marketing, F&B and senior stakeholders helping to build some of the best customer-centric … ensuring the user journey and experience are amazing, the Senior Product Designer will also work with white label partners & producers so experience working with design systems & token libraries is paramount. The Senior Product Designer will: •Work with multi-disciplinary teams including Product, Engineering and Data to ensure designs meet … needs •Liaise with stakeholders, understand their road maps and requirements and influence them with clear rationale and data •Use insights and data to inform design decisions •Validate designs through iterative testing •Create design specification documents, user flows, wireframes & prototypes •Actively contribute to the design management system The more »

UX) Researcher. We want to learn from you: What is it that users in your area want and expect from a product or a service? Summary: Role: UX Researcher Level: Mid-Senior Location: UK-based remote Capacity: Freelance - project variable, demand-based hours Duration: Long term, open-ended What … in anthropology, sociology, psychology, qualitative research, Human Computer Interaction, or a similar field. A plus but not required: Experience analyzing quantitative data Knowledge of design principles, UX design experience, and/or service design experience Experience in any of the following industries: eCommerce, finance, social media more »