within the client's cloud, desktop, and M365 environments. Process Automation: Utilize Microsoft PowerApps and PowerShell to automate internal processes and enhance operational workflows. ServiceDesign: Collaborate with business owners and technical teams to define and implement comprehensive operational requirements and service designs. Financial Efficiency: Analyse system … support models Analytical and Communication Skills: Excellent analytical and reporting skills Highly articulate with excellent verbal and written communication skills Ability to formulate and design process flow maps (e.g., Microsoft Visio) Personal Attributes: Highly organized with the ability to prioritize workload Ability to work independently, generate new ideas, and more »
client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating … our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service … proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our IT Service Delivery function aligns seamlessly with our business objectives. Principal accountabilities: Implement and maintain service management processes in line with ITIL v4 best practices more »
Gloucestershire, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for servicedesign, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »
digital solutions to complex business challenges. If you’re looking to work on cutting-edge projects using a combination of strategic thinking, customer-centric servicedesign, and agile engineering practices, then this is the opportunity for you! Requirements: Experience in the design and deployment of production data more »
commissioning approach across the local authority and the NHS. Through developing strong partnerships and utilising appropriate governance structures, you'll lead the commissioning and design of high-quality services that support Greenwich people to lead healthy, fulfilling and independent lives. We are recruiting for 2 x Strategic Commissioning and … Wellbeing Special Educational Needs and Disabilities (SEND) Main duties of the job In Greenwich, we recognise the need to move from organisationally-driven commissioned service provision to system-based, joint, tailored and prioritised commissioned interventions. As a result, the Council and the South East London Integrated Care Board (ICB … the way we deliver our services for people, neighbourhoods and place. Our ambition is to enable our residents, providers and other stakeholders to co-design the development of our services, based on what matters most to Greenwich people. This will mean a far greater focus on local services, join more »
teams to achieve this goal. Agile Go-to-Market Strategies: Craft targeted propositions for specific markets and personas. Describe customer problem-solving statements, highlight service differentiators, and provide evidence points for marketing. Your hypotheses on market entry, ideally at a vertical level, will stimulate lead generation and growth. Pricing … Develop comprehensive strategies and tactics for each proposition category, including sales enablement materials, training, and customer communications updates. Collaboration with Product Operations Colleagues: Define servicedesign through APIs and portals. Create sales enablement documentation covering SLAs, technical specifications, APIs, and boilerplate for proposals. Provide training on processes (e.g. more »
of a dynamic team of industry specialists, leveraging deep sector and technical expertise to drive significant improvements in client programmes. Responsibilities include leading the design and implementation of operating models, delivering process re-engineering, and improving operational performance. This role offers the opportunity for rapid career advancement and skill … including proposition, methodology, and point of view development, and supporting knowledge capture and sharing. Essential Qualifications : • Proven experience in designing and delivering operating models, servicedesign, and/or digital transformation solutions within the UK Public Sector. • Previous client-facing role in a consulting firm. • Understanding of major more »
B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and servicedesign jobs. more »
London, England, United Kingdom Hybrid / WFH Options
Futureheads Recruitment | B Corp™
B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and servicedesign jobs. more »
Our client is looking for a Senior Network and Security Engineer to take lead on the design, implementation, Maintenance of the networking technology that underpins their on premise and cloud infrastructure, its communications and cyber security. SPECIFIC ACCOUNTABILITIES Lead the networks work stream on projects and programmes to ensure … complies with the agreed standards Collaborate with infrastructure engineers to ensure systems are practically designed Provide guidance and make recommendations to colleagues ensuring that servicedesign and transition plans can be supported by network topologies Develop a clear view of the organisations cyber risk exposure, providing meaningful risk … Ensure the security of the organisations network infrastructure including managing firewalls, using vulnerability scanning, port monitoring tools and resolving security related incidents. Lead the design, implementation, testing and maintenance of WAN and LAN network solutions Manage remote access and VPN solutions and switching technologies - including Cisco Nexus & Catalyst more »
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Babcock
Systems Engineer to lead the upgrade of Radio Frequency (RF) and Intermediate Frequency (IF) Systems. Day to day, you'll be responsible for the design of Radio and Intermediate Frequency systems architecture as well as; Specification of system elements Overseeing the purchase and installation of equipment System Test and … Commissioning Support to the new servicedesign process Specifying, purchasing and testing of VSAT terminals, to support the delivery of new services This role is on a full time, permanent basis and will be based at either our Bordon or Corsham locations. Essential experience of the Satellite Communications … Engineer Previous experience with a satellite network operator Current knowledge of RF and IF architecture and best design practice Experience in the specification and delivery of large satellite terminals Satellite network system design experience Qualifications for the Satellite Communications Engineer Degree or equivalent in a relevant Engineering Discipline more »
of a dynamic team of industry specialists, leveraging deep sector and technical expertise to drive significant improvements in client programmes. Responsibilities include leading the design and implementation of operating models, delivering process re-engineering, and improving operational performance. This role offers the opportunity for rapid career advancement and skill … including proposition, methodology, and point of view development, and supporting knowledge capture and sharing. Essential Qualifications : • Proven experience in designing and delivering operating models, servicedesign, and/or digital transformation solutions within the UK Public Sector. • Previous client-facing role in a consulting firm. • Understanding of major more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Datapol Consultants Limited
a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including servicedesign, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing … and monthly updates to the business. Socalise plans and updates with stakeholder teams, and deliver updates appropriate for executive audiences at a regular cadence" Design highly differentiated customer value propositions based on customer needs, research and feedback. Deliver and maintain product requirement definitions with prioritised features and corresponding justification. … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of service delivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track record more »
our brand new ERP, D365 F&O). Manage the day-to-day operation and maintenance of finance systems in line with Finance Support ServiceDesign Manage and support the finance super user network to understand improvement opportunities but also ensure any upgrades and new functionality is appropriately more »
Design, build and implement modern M365 workplace services. Working closely with Information Security and Support Teams to create services that are secure, consistent, reliable and supportable. Heavy focus on Microsoft technologies, with extensive exposure to Azure IaaS, Azure Virtual Desktop, Azure Active Directory, Intune, Microsoft 365 etc. Responsibilities: Engaging … in Infrastructure ServiceDesign Contributions Implementing new end-user computing services through practical application. Developing documentation and procedural support frameworks for services. Designing and deploying technical and procedural cybersecurity measures. Establishing and managing automation for consistent deployment of M365 and Azure resources. Mentoring junior support team members in … service utilization and administration. Providing advanced support for incidents, issues, and modifications as part of 3rd line support. Required skills: Proficiency in scripting languages such as Python, Bash, or PowerShell. Hands-on experience with IaC tools like Terraform, Ansible, or CloudFormation. Awareness of cybersecurity best practices Experience of deployment more »
looking for a Azure Infrastructure Specialist to lead the migration of on-premise hosted applications and services to the Azure Landing Zone, from workload design to cloud execution. In addition to the migration activities, the Azure Infrastructure Specialist will also be accommodating new workload requests from the business, recommending … with Microsoft Azure implementation and migration projects, including; Azure Networking, Azure Virtual Machines and Scale Sets, Azure storage, Azure Backup and Azure Site Recovery ServiceDesign: Collaborating with business owners and technical teams to define and implement comprehensive operational requirements and service designs A strong understanding of more »
for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant opportunity to work in a newly created role, for a … experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of ServiceDesign is desirable Excellent communication skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are more »
Cobalt Recruitment are working with an excellent multi-discipline, full serviceDesign, Build, Fund and Operate company, that is dedicated to the Public Sector, to recruit an experienced Project Manager (Defects and Remediations Works). This permanent opportunity is paying £55,000-£69,000 per annum, depending on … to apply strong contractual knowledge and understanding on construction matters including defect identification, notification and resolution or remediation, and a technical understanding of how design and build is contracted, administered, and delivered within a PFI/PPP environment. Key duties include: Implement a robust process for managing defects across more »
based Enterprise Data Platform. Responsibilities: · Existing Data Catalogue product: Fix the quality of entries. Work with developers on improvements for the tool. Work with ServiceDesign to capture User Needs around the search and discovery of data i.e. what do users around the Bank want from such as more »
DC Project Manager/Senior Project Manager/PM/Datacentre/Data Center/Data Center/DC/Migration/Exit/ServiceDesign/6 month contract/£550 - £650 per day Inside IR35. One of our leading clients is looking to recruit a Project more »
but are not limited to: · Existing Data Catalogue product: Fix the quality of entries. Work with developers on improvements for the tool. · Work with ServiceDesign to capture User Needs around the search and discovery of data i.e. what do users around the Bank want from such as more »
New Business/Client Development Manager Chesterfield DOE Negotiable New Business/Account Management/B2B/Digital/Marketing/Full Service/Chesterfield. The Recruitment Group is working with a full servicedesign agency. Their client base is mainly B2B and covers engineering, manufacturing through more »
Per Annum + Additional Bonuses & Benefits! The focus of your role, as a digital solution architect, will be on working in a product design or development team to architect the solutions for our clients. You will work on new or existing IT services that need innovative solutions and potentially … need to be proven and will require clear leadership to work collaboratively with our clients to achieve their outcomes. Your work will include the design of the end-to-end solution, mapping the underlying capabilities needed to build the solution, ensuring the solution meets the required architecture standards, patterns … or blueprints and providing the necessary technical support to the scrum teams and product design team to develop the solution. An additional aspect of your role will be to prove the value of new propositions and solutions to our clients through prototyping, technical feasibility assessment and piloting. Working with more »
based Enterprise Data Platform. Responsibilities: Existing Data Catalogue product: Fix the quality of entries. Work with developers on improvements for the tool. Work with ServiceDesign to capture User Needs around the search and discovery of data i.e. what do users around the Bank want from such as more »
per day. The role Existing Data Catalogue product: Fix the quality of entries. Work with developers on improvements for the tool. Work with ServiceDesign to capture User Needs around the search and discovery of data i.e. what do users around the company want from such as a more »