London, England, United Kingdom Hybrid / WFH Options
Sportradar
members and general employee awareness. Required Skills/Abilities and Knowledge 5 years of crisis management experience Major Incident Management tool experience, preferably with ServiceNow, a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL more »
past five years). Certified designation validates our expertise and capabilities to deliver solutions across all areas and versions of the MEDITECH solution. in ServiceNow Partner and Service Provider Partner Programs of professional technology certifications including ITIL, Six Sigma, PMI, CHCIO, Epic, and more. of professional clinical certifications including nursing more »
administration, including AD user creation, password administration, Group Policy etc. Microsoft Exchange/Outlook client. Strong Microsoft Office support skills. Ticketing systems such as ServiceNow Full driving licence Strong communication skills. Able to work alone and also as part of a team. Ability to plan, prioritise and organise own work. more »
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have … provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service requests. Carry out requests and duties as directed by your … within a team environment. Proficient in incident management tools and IT service management platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (Information Technology Infrastructure Library) or relevant certifications Proven work more »
ServiceNow Technical Solutions Architect Permanent – Remote – UK candidates only SERVICENOW ITSM + CSA Certification required. SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide. If you have a background in Enterprise Service Management or … SaaS technical delivery in one or more of the following two main areas, we want to hear from you: • ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) • Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is … Experience with creating ROI/value propositions for customer software implementations. • Knowledge of IT and Enterprise Service Management is critical. • Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. • ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. • ServiceNow Certifications more »
ServiceNow Project Manager | Remote | To c. £80k Are you a ServiceNow Project Manager who is looking to join a start-up, specialising in enterprise-scale ITSM implementations and digital transformations. They have already written deals with a wide range of clients across both the private and public sector and are … currently seeking a dynamic and experienced ServiceNow Project Manager to join their team and drive our ServiceNow projects to success. As a ServiceNow Project Manager, you will be responsible for leading and managing the delivery of ServiceNow projects for their enterprise-scale clients. You will work closely with stakeholders, project … teams, and clients to ensure projects are delivered on time, within scope, and within budget. Your expertise in ServiceNow and your ability to navigate complex organisational environments will be crucial in driving successful project outcomes. Key Responsibilities: Lead and manage end-to-end ServiceNow project implementations for enterprise-scale organisations. more »
ServiceNow Technical Consultant Henderson Scott are proudly working in partnership with a SerivceNow Elite partner throughout the UK. Due to the growth of the business, we are supporting to find a Senior ServiceNow Technical Consultant at their office in Warwickshire on a full time permanent basis. Please note - due to … days on site is a requirement and must have full right to work in the UK (No sponsorship available) The Role: Understand and implement ServiceNow platform architecture solutions. Working on multiple implementation projects within ITSM. Collaborate with architects and clients to define technical requirements. Develop designs aligned with requirements. Review … issues and report status to the Project Manager. Manage risks and ensure high-quality deployment. Identify improvement opportunities. About You: Experience working with multiple Servicenow modules. Relevant ServiceNow certifications (CSA, CIS - ITSM, ITILv3 advantageous) ITIL process definition and integration solutions knowledge. Experience leading ITSM implementation projects and ServiceNow life-cycle more »
providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst more »
ground running. Key skills & experience required: Extensive experience managing change management processes within banking/financial services Experience working on infrastructure projects/programmes ServiceNow experience Excellent presentation skills with the ability to translate complex tasks into simple and digestible terms Experience and knowledge of both agile and waterfall methodologies more »
Engineering Concepts and experience of Building and maintaining reliable and scalable big data platform. Experience of Integrating Azure hosted platforms within Enterprise capabilities including ServiceNow, CyberArc, Azure DevOps in an Enterprise Environment. Experience of Implementing Development lifecycle Including dependency management and DevOps and CI/CD and tools and techniques more »
You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early more »
Employment Type: Permanent
Salary: £38000 - £48000/annum Excellent Benefits and Progression
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid working Private Medical Insurance Performance bonus Interested? If you think you're right for more »
Southeast London, South East London, Greater London, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
large-scale IT modernisation programmes for government clients. Key skills, experience + tasks will include: Experience of using Agile project delivery toolsets: Jira, Confluence, ServiceNow, CI/CD. In-depth understanding and experience in security transformation projects. Expertise in supporting secure government cloud migration/transformation projects + developing, maintaining more »
/BSS sub-domains - Ordering, workflows, orchestration, fulfilment, Fault, Performance management, ETL etc. Extensive experience in industry standard BSS and OSS platforms (such as ServiceNow) If you feel this is the position you are looking for, please do not hesitate to apply or contact me on Jeson@tdatelecoms.com or call more »
effectively deliver these to customers. * Tracking emerging trends and identifying opportunities to make sure the Service Desk achieves its goals. * Experience of Microsoft Windows, ServiceNow, Excel, Powerpoint. * Excellent communicator, who takes a strong sense of ownership and accountability. * Good understanding of global/local business differentiation, and customer behaviours and more »
managing, and directing Workday AMS engagements for large global enterprises ideally inhouse experience. •10+ years of experience overseeing HR IT projects (e.g., Workday, SAP, ServiceNow, Concur) as a Service Delivery Manager, with a strong focus on design, architecture and consulting. • You must have participated in at least 1 full lifecycle more »
Centre and provisions access to vulnerability scanning systems. Integration of Nessus/Security Centre with other security and IT systems management tools (i.e. Splunk, ServiceNow) Developing and maintaining standard processes and operating procedures, creating technical architecture diagrams and system build documentation. Operating the scanning tools and maintaining coverage along with more »
Cassandra, Neo4j) Experience with Enterprise Grade Applications such as Oracle E-Business, Oracle Fusion ERP, SAP R/3, SAP S/4 Hana, ServiceNow, or Workday Experience with working with Java based applications Experience with AWS services like S3, Elastic Computing etc. Very good knowledge of scripting skills in more »
in ITAM processes and best practices, preferably software asset management, hardware asset management, or license management. - Have familiarity with ITAM software tools such as ServiceNow, Flexera, Snow Software, or similar platforms. Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing Gender equality. You can more »
to issues. Effective communication and coordination skills are essential as you liaise with team members and plan daily activities. Key Responsibilities: Proficiency in utilizing ServiceNow, Zendesk, and other software for managing work assignments and tracking tickets, including training fellow engineers. Supervision of Contractor Planned Preventative Maintenance (PPM) and Service Repairs more »
or a related discipline or demonstrate appropriate level and range of professional experience in a similar role. - Have familiarity with ITAM tools such as ServiceNow, Flexera, Snow Software, WASP, or similar platforms. - Have training or experience in ITAM processes and best practices, such as hardware asset management, software asset management more »
and ISO 27001 Agile/Scrum development process experience Experience with front-end testing tools like Cypress/Selenium Desirable: Testing experience with ServiceNow, Adobe Commerce, and NetSuite SuiteCloud At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Kelly Services (UK) Ltd
thermal role printer devices Good understanding of Wi-Fi and Bluetooth Experience of dealing with Third Party suppliers for hardware swap-out Experience with ServiceNOW or similar ticket management system Experience in supporting Web based applications Experience in basic SQL Database management Additional Information This is a temporary ongoing role more »