51 to 75 of 243 Support Analyst Jobs in the UK

Application Support Analyst An Application Support Analyst is required for a highly established Lloyd's market insurer . The application support team, support a variety of insurance applications that have been built both in-house and purchased from a vendor. They are nearing the … major IT transformation and this role is needed to help with this next phase of the transformation. You will come from an IT Application support background with experience using SQL. You will have an understanding of the Lloyd's market having previously worked for a Lloyd's insurer as … an Application Support Analyst. You will have stakeholder management skills as you will need to interact with both internal teams and external vendors. Responsibilities: Act as an experienced Application Support Engineer Supporting insurance applications Having ownership of several applications ITIL Lifecycle and Service Design Strong SQL skills working more »

The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team. Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on their IT/Application … support experience while working for one of the UKs fastest growing insurance businesses. The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility. The role will be working alongside … deliver Application support. The successful candidate must be able to communicate across business units, build relationships with technical and non-technical stakeholders, and effectively support applications. Informal on call is required. Attractive pay incentives are offered, along with a company smart phone that can be used for personal use. more »

A Junior IT Support role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details Our client … carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description Junior IT Support analyst - Sutton Coldfield Provide first-level contact and convey resolutions to user issues Properly escalate unresolved queries to the next level of support … of help desk procedures, products and services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and information Support users in the use of Computer Equipment by providing necessary training and advice Profile Junior IT Support analyst - Sutton Coldfield A successful more »

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral … hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments more »

2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our London based global law firm on a permanent basis. Troubleshoot and take ownership of tickets following Incident … understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »

Support Analyst (UK) About Adaptiva Adaptiva, the Autonomous Endpoint Management company, delivers the fastest way to patch and manage endpoints at scale. The company offers OneSite, the first fully adaptive autonomous endpoint management (AEM) platform. At Adaptiva, we pride ourselves on being a great place to work, driven … millions of endpoints. Learn more at Adaptiva, and follow the company at LinkedIn, Facebook and X. About the role We are looking for a Support Analyst to be part of the Customer Success team, performing Tier 1 and Tier 2 technical support. In this role, you will address … full-time, remote (work from home) position based in the United Kingdom. Visa sponsorship is not available for this position. Responsibilities Provide technical product support for existing customers. Respond to customer issues and updates within the service level objectives. Diagnose, troubleshoot, and identify solutions to resolve customer issues. Clearly more »

Applications Support Analyst Wellingborough - hybrid Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to join the team here providing business systems and application support to their end … users and assisting in the continued rollout, support and troubleshooting of their IT Applications and Peripherals. This will also involve supporting other sites throughout the company and may require occasional travel. The role duties are as follows - Provide support for the full complement of the Group’s applications … peripheral tools in a 1st and 2nd line capacity, as a member of the internal team. Be accountable for daily system and application management support activities including health checks, reporting initial diagnosis of issues, resolving such issues. Work collaboratively with the ERP supplier to support and deliver a more »

Applications Support Analyst Wellingborough - hybrid Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to join the team here providing business systems and application support to their end … users and assisting in the continued rollout, support and troubleshooting of their IT Applications and Peripherals. This will also involve supporting other sites throughout the company and may require occasional travel. The role duties are as follows - Provide support for the full complement of the Group's applications … peripheral tools in a 1st and 2nd line capacity, as a member of the internal team. Be accountable for daily system and application management support activities including health checks, reporting initial diagnosis of issues, resolving such issues. Work collaboratively with the ERP supplier to support and deliver a more »

growing rapidly with new Financial Institutions taking advantage of the platform features to secure business advantage. About the role We are seeking a Production Support Analyst to join our Wealth Production Support team, which includes SS&C Hubwise. The role involves issue management from external and internal … robust and scalable production environment for internal and external customers. This role requires a strong technical foundation, particularly in database management and ITIL-based support practice , combined with a solid understanding of the financial services and Wealth Management industry . Team Responsibilities Application Support – ensure that the application … is working correctly as deployed. Issue Management – analyse, investigate, and allocate for resolution and closure for all issues. Change Management – support testing and release process for production fixes. Project Handover – facilitate the transition between project support and production support for all change. Service Support – support more »

Application Support Analyst - London - £70,000 - £80,000 Harrington Starr have just partnered with a leading International Brokerage who have an exciting new opportunity for an Application Support Analyst to join their Finance Support function. They are looking for a support professional with good more »

SAP Support Analyst Here at Saint Gobain Digital we are looking for several SAP Support Analysts to join our Digital & IT team in East Leake, Loughborough. These are permanent roles working 36.25hrs per week Monday to Friday. We have a hybrid working policy. The purpose of the … role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business needs … customers and suppliers. Review and approve documentation that is produced for new and upgraded systems covering the design, development, testing implementation and post-live support phases. Own and resolve SAP specific issues and incidents within defined resolution SLAs, ensuring that effective communication with customers and suppliers is maintained throughout more »

Application Support Analyst - London - Hybrid - £50,000 - £60,000 Harrington Starr have just partnered with an Award Winning Fintech who have an exciting new opportunity for an Application Support Analyst to join their Finance Support function. They are looking for a support professional with more »

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT … infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff … concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication more »

Senior IT Support Analyst - 6 month FTC Job purpose: We're seeking an Senior IT Support Analyst to join our internal IT team for a 6 month FTC. The role involves assisting staff at our London and Nottingham offices, as well as remote workers. Candidates should … system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate with the Compliance and Data Privacy team to support configuration and implementation. Assist the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support … to make recommendation and make security improvements – 10% Working with our third-party MSP – 20% PowerBI reporting and helping users with their dashboards – 20% Support Dynamics CRM and escalate tickets to third-party as necessary – 15% What you need to be successful in this role: Demonstrated proactive, hands-on more »

1st Line Desktop Support Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line Desktop Support Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »

Title of Job Digital Workplace Analyst/2nd Line Support Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical … support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests, ensuring delivery of timely and … quality end-user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT Service Delivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the more »

1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role … provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as … required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google more »

Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support … and physical level. You will also implement IT fixes and solutions. THE CANDIDATE: The successful candidate will have 2+ years experience in a application support role with exposure to Acturis. You will have Config/Document build/Workflow experience of Acturis, ability to quickly learn other systems/ more »

Job Description About the Job 3 rd Line Cisco Support Analyst We require a 3 rd Level Cisco Support Analyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3 rd … line support level. Full understanding of the architectural and engineering design and integration process of communications solutions. Ability to multi-task, prioritizing multiple objectives and initiatives. Strong client service oriented and ability to interact with clients, staff, and management teams. Good verbal and written business communication skills. Ability to … developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their more »

Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »

Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »

Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in … are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and will suit candidates who have experience in supporting bespoke software solutions. This is a … software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st more »

IT Support Analyst Location: Basingstoke Salary: £25,000 - £30,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/… remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and second … line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with more »